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Canadian Red Cross Customer Service Phone, Email, Contacts

Canadian Red Cross
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www.redcross.ca

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Canadian Red Cross Complaints 2

ComplaintsBoard
D
11:20 am EDT

Canadian Red Cross I did not get the money people donate to help me

I registered on September 28. I was very heavenly affected by Fiona I had 3 big trees fallen on my yard my fence broken, My greenhouse was damage and the door was broken I had to borrow 500 dollars from Pay day loan and pay back 580 for the cutting of the tree. I am a senior on a fixed income and I still have one more tree to cut. I lost food. I overworked cleaning branches of my property and now my health is effected by it. My neighbors who did not get any damage got their money after 2 weeks, One bought expensive Halloween costume for his. My Bank donated 5000 and you still are asking for more. If people know that someone like me did not get help they would not give anymore. I called many times and my case was escalated few times but none called. This is not right. Here is my Registration Number

[protected]

My phone is [protected] my email is [protected]@gmail.com

Desired outcome: I want money that was donated to help me

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ComplaintsBoard
S
12:44 am EDT

Canadian Red Cross Red Cross did not send a tax receipt for the 5000$ Donation

Dear Sir or Madam!
In 2015 my mother donate the Canadian Red Cross $ 5000.00 to help the refugees. The Air Canada also gave the bonus of triple Aeroplan point.
In 2016 she phone to Canadian Red Cross asked for the reciept and has been told the reciept will be sent by mail to her, but it has never been sent.
The 20th of april my mother phoned again and talked with a lady named Chanelle and has been told that is a matter of Air Canada and they will contact her by phone. She did not receive any call back.
I am writing this Complaint letter on behalf of my mother that she would like to have a receipt of her donation from the Canadian Red Cross and does not want about the bonus point of Air Canada. We Just want to know where is that $5000. 00 went to does it went to the right place.
Thank you very much for your co-operation.
Sincerely
Thi Ngo!

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Dan Bedell
CA
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Apr 25, 2016 6:23 am EDT

I would recommend contacting the Canadian Red Cross via email to WeCare (at) redcross.ca or by phone [protected] to follow up but they will require additional information that should not be posted publicly on a site like this, such as your mother's name, address and postal code, phone number, etc.

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Canadian Red Cross earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Canadian Red Cross to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Canadian Red Cross is known for their high standards and safety. If you're thinking about dealing with Canadian Red Cross, it's wise to check how they handle complaints.
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Overview of Canadian Red Cross complaint handling

Canadian Red Cross reviews first appeared on Complaints Board on Apr 23, 2016. The latest review I did not get the money people donate to help me was posted on Oct 31, 2022. Canadian Red Cross has an average consumer rating of 1 stars from 2 reviews. Canadian Red Cross has resolved 0 complaints.
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  1. Canadian Red Cross Contacts

  2. Canadian Red Cross phone numbers
    +1 (800) 418-1111
    +1 (800) 418-1111
    Customer Service
    +1 (800) 363-7305
    +1 (800) 363-7305
    Quebec Teams
    +1 (877) 356-3226
    +1 (877) 356-3226
    First Aid, Swimming & Babysitting Course Information
    +1 (613) 740-1900
    +1 (613) 740-1900
    Head Office
    More phone numbers
  3. Canadian Red Cross emails
  4. Canadian Red Cross address
    170 Metcalfe Street, Ottawa, Ontario, K2P2P2, Canada
  5. Canadian Red Cross social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all Canadian Red Cross contacts

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