Canadian Visa Expert
Reviews and Complaints

Dear Victims of Canadian Visa Expert, don't lose your hope. Trust me: something is being done.

My name is Eduardo Sousa, from Brazil and I also was scamed by their 'unique number: 180273203".

I am in touch with the Canadian authorities and I am making this case known to the government. You can help endorsing my case with the authorities. Please send your contact to my email below and soon I will add you in an active community that was scamed from Canadian Visa Expert, and I will demonstrate that this company does not act in good faith.

The most importantly step I got it: I finally got the right contact from the Canadian authorities and they sensitized to my case and I also managed to demonstrate their way of acting, which was evident that is not a company that act in good faith. There is plenty of evidence of this.

Soon I will give you the guideline what you should do. First of all, I need your help just compiling your case from this company.

Something needs to be done, but trust, it's being done!

All of you who read this message, please send an e-mail explaining your case in its entirety. Soon I will give guidelines of what should be done.

My name is Eduardo Sousa
My email: eduardo.[protected]@gmail.com
Subject in the email: "I was scamed by Canadian Visa Expert - My name is ...".

Please, don't give up! This is not a promise to see your money back, but it is a promise that this company will pay for what they are doing.

My Best Regards,

Eduardo Sousa.

Dear All,

I would like to inform you about a company that claims to be Canadian and is applying undue charges (possible fraud) to several Brazilians and others around the world.

The company is called Canadian Visa Expert who claims to be a company that provides services to assist people who want to immigrate to Canada.

We have several complaints about this company in website specific for complements, such as "Reclame Aqui" (in Brazil)and also here at Scambook website, between others website where you can find this company.

How they work:

The company collects the data saying it is necessary to register in the Canadian immigration system like address, telephone, age, date of birth, profession, salary, among others and to evaluate your profile to see if it meets Canadian Government requirements.

The supports company uses of a sales team with commitment and with huge persistence. The calls are from international numbers, hours without identification (private number) and they speak in English.

Therefore, they cause people to go through a process of convincing until they inform personal data. In fact, the ultimate goal is the victim's credit card data, which after several calls and conversations about moving to Canada, obligations and benefits that the new citizen can have, about the procedure to get the VISA, professional validation, among other issues, ask for the card number for a pre-approval and say that this is necessary to follow the next step of the company's referral. They say you can request reimbursement at any time.

What actually happens is that without your express authorization by e-mail or from any signature of any contract or terms of conditions, even with a box check (as do the serious companies that sell services on the Internet, presenting the contract before signing the service), the debt is done on the card! If you say that you did not use the service and want your money back, it is in vain.

When requesting cancellation, they argue that you have verbal confirmation, passed the billing data, that you have recorded, and that this is the international procedure for closing services on the Internet. They say that the contract was always available on the site for consultation and that this is described in one of the clauses. However, during the sales process, they do not present the document for analysis and do not even mention it!

After consulting the "Conditions and terms" on their website, poorly worded document, there are clauses in which it says: you are not entitled to compensation; that if you access their system at least once you automatically accept the contract; among other equally abusive terms.

Upon access to their system and automatic acceptance of the agreement, the alleged "seller" requests that you open your email immediately after passing the card data over the phone for pre-approval, and asks you to confirm receipt of one -mail. In the email there is a link which the seller asks you to click and ready! You access the system and signed the contract! Obviously you are not warned about this much less about the contract and its clauses that are even spoken!

Amounts that they collected from me:

The amounts charged are expressive, in my case U$1554 819.00 (R$ 6, 000 - BRL). I got dozen of cases with another victins, for instance: one from the state of Espírito Santo (in Brazil), who had the amount charged of U$819, 00 (R$3227, 00), for the same "alleged service" and had a similar approach.

I have already provided or I am providing:
- Contestation of the release of the invoice at the credit card company, held hours after what happened (05/20/18);
- Card lock for internet operations;
- Denunciation to PROCON BRAZIL;
- Complaint at ScamBook Company and Reclameaqui.com.br between others;
- Occurrence in the Civil Police in Brazil;
- Denunciation in the Central Bank of Brazil (Bacen)
- Denunciation in:
1. Royal Canadian Mounted Police: http://www.rcmp-grc.gc.ca/cont/comment-eng.htm
2. Canada Border Services Agency: http://www.cbsa-asfc.gc.ca/security-securite/bwl-lsf-eng.html
3. Canadian Anti-Fraud Centre: http://www.antifraudcentre-centreantifraude.ca/reportincident-signalerincident/index-eng.htm
4. I also contacted many competent authorities in Canada and Brazil as well:

[protected]@international.gc.ca; [protected]@international.gc.ca; [protected]@international.gc.ca; [protected]@international.gc.ca; [protected]@dfait-maeci.gc.ca; [protected]@dfait-maeci.gc.ca; [protected]@dfait-maeci.gc.ca; [protected]@dfait-maeci.gc.ca; [protected]@antifraudcentre.ca; [protected]@cic.gc.ca; [protected]@international.gc.ca

I hope I can help many people who are going through this huge headache!

I am determined to take this case in the last resort and have my money back.

It had been almost two hours of contact in unpleasant situations with the Canadian Visa Expert Company. On several occasions I informed them that I was at the airport and the contact persisted aggressively and insistently. Even informing me that my cell phone battery was running out and with noises and sirens in the background the communication through them did not give a truce!

At the end of our conversation, my confusion about the service was completly clear and I expressed it, and yet I was surprised by the undue debt of $ 1524. The amount converted to my local currency (Brazil) is almost x4 for the 1 dollar. This amount is totally surreal to my reality and that amount would harm me financially for all year long! I certainly can not count on this service and I need my money back very urgently.

I'm going to make as well a complaint about this company to the Central bank in BRA because according to the law if I purchasing any service or item it should be documented and signed by both partners but they depend on a verbal conversation which isn't clear at all, So I can listed this company easily as an unlawful company.

Ps: I didn't use any of this service. I didn't sign anything and I already informed the company by e-mail as the same with Mastercard Company. I'll wait untill take even more actions to garantee that I'll be refunded.

Note: I registered my first complaint to this company on May 24th, and so far I didn't have any return about it.

I received call from someone called lenny and she told me that she is an approved Canadian consultant and she will help me in my process, and I informed her that her voice wasn’t that much clear so I cannot hear you properly then I started to explain for her that I’m working as a cabin crew and I’m in hurry because I have flight within half an-hour so I ‘m not fully concentrating with what you are telling me, she told me that she will call me later, after two minutes she called me back from different line while I was already in my transportation to the airport and thanks to God that I have my roaster which state clearly that at this particular time I was on my way to the aircraft and the ambulances were around me made a lot of noise, So she asked me for a verified debit card or credit card as a method of payment whenever I want to apply they going to use it then she told me about the charge of 1512.00 US for VIP file, I told her sorry it’s too late I have to go to the aircraft now and we end the conversation when I came back from my flight I found out that they charged me with the amount of 1512.00 US, So I made complaint because I didn’t authorize this amount, so they I start to negotiate with me and after one week suffering from there customer service they told me the maximum possible amount to be refund is 604.00 US out of 1512.00 US.
I totally refused the above mentioned amount and I got the recorded call which indicates clearly that there representative said for me during the call before charging me that she knows that I’m in hurry because of my flight and she heard a lot of noise around me and ambulances which is a great evidence against them then if you know that the situation awareness for me wasn’t good at all how come you did the transaction?
I’m going to apply for a dispute request for the full amount tomorrow throw my bank and hopefully it will be accepted because I didn’t receive any service from them and I don’t want it even in the future after what they did, However I’m going to make as well a complaint about this company to the Central bank in the UAE because according to the law here if I purchasing any service or item it should be documented and signed by both partners but they depend on a verbal conversation which isn’t clear at all, So I can listed them easily as an unlawful company.
I wrote this complaint to put it in your consideration to help preventing more people from being deceived by this company.

This company claimed that they can deal with immigration applications to Canada. They charge $90 for assessing your application but soon they will ask you to pay $1400 to help you complete the application form and represent you before Canadian authorities. When you say you can not pay all this money they will take whatever they can from you on this occasion.

When I tryed to apply for a canadian visa, I found on the internet a company CANADIAN VISA EXPERT. First I payed USD 70.00. Then, they call me in a friendly way in order to follow the next step for the process. I was on the street when I received the call of them. They told me that for the next step and some courses of preparation of french and english I needed to pay USD 1, 146.00 with my credit card. I told them my credit card number and I asked for some time in order to think about it but they said: No, we need to go ahead with this application.
When I started to refuse the payment, they change their behaviour in a rude way and delivered my call to their boss. They practically forced me to authorize them to charge that amount in my credit card. I didn' t know why I accepted. I think because I believed it was real.
This afternoon I send e-mail to their mail box in order to solve some questions I had. They never anwered anything until monday morning. That day I claimed the bad services they provide me and lack of information about the process.
Now I'm claiming the refund of my payment for USD 1, 146.00. First, with my good bank in order to recover it and second with CANADIAN VISA EXPERT.
Some of you had the same experience?
Please, is there anyone that can help me?

I got call from Canadian visa expert and she introduce herself from Canada immigration and I was on work place hence I told her that I can't talk more than 5 minutes so she replied that this is question of your future and you can't ignore me hence I give all detail of my credit card and they charged 632 dollar
Now I want that money back because I'm seriously shortage of money as I'm on student visa

Someone called me august 24 from canandian visa expert. Then I tried to call them to cancel the order, since I got a great job opportunity, but I can't reach them on the phone. The call always finish by itself. I asked my bank to cancel, they did. However, today someone from my bank called me to say I need this company cancel or give something telling the order was canceled. Unfortunately, I can't reach them by phone o email. I don't know how to proceed.
Thank you.
User Name: [protected]

Canadian Visa Expert offered me their help in migration issues. I have given all of my personal information including my credit card details but soon after that my card was charged for $990. I’ve disputed this transaction with my bank but so far money wasn’t returned. I provided their contact info below:
70 East Beaver Creek Road, Suite 201
Richmond Hill, Ontario L4B 3B2
CANADA

Canadian Visa Experts calling in my mobile and explaining regarding my application to Canada which I did not apply. She asked which card I am holding. She told me that she will just check if my card is qualified. Just because I was sleeping that time I did not understand that they will take my money in my account.