Menu
For Business Write a review File a complaint
Capelli Hair Salon Customer Service Phone, Email, Contacts

Capelli Hair Salon
Reviews and Complaints

Learn how the rating is calculated

3.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Capelli Hair Salon Complaints 2

ComplaintsBoard
X
8:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Capelli Hair Salon the owner

I know a girl that worked at capelli for two years and she said she had to clean the bosses house all the time instead of doing in salon stuff and that she was scummy and used to leave sanitary items all over the back bench where they made their lunch and clients coffees. I know for a fact that all blonding products were budget as and so was shampoos and conditioners. I have heard so many horror stories from people that went to her and she has not done what they have asked for. all the other girls that worked there were awsome.just the boss has major issues.

Read full review of Capelli Hair Salon and 1 comment
Hide full review
1 comment
Add a comment
G
G
Gai Laing
NZ
Send a message
Jun 28, 2012 3:48 pm EDT

I'd be interested to know what happens to these complaints as Capelli and Mojo hairdressers in Palmerston North are still getting heaps of complaints. Do The Managers of these hairdressers get to see these complaints.

ComplaintsBoard
W
5:37 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Capelli Hair Salon Salon Horror

Hair Horror! my hair was recently ruined this Saturday for my up coming wedding day this weekend.

Capilli Hair design of Palmerston North refuse to refund my money $180 for only a colour and cut - no blowwave. I didn;t have time to get it redone due to time constraints and frankly wouldn't want the same stylist doing it!
I complained, I was overcharged, hair left brittle and overprocessed ( I look like a 1985 Rocker!) I'm left chasing the salon owner - 4 mesages later, 2 emails, 4 txts and contact with the hair dressing asociation and commerce commission, including going into the salon etc. No luck!

The hairdressing association of New Zealand are aware of the issues with Capelli over a number of years but after further investigation apparently she continues to get away with bad practices, break codes of ethics of hairdressing and Fair Trading Acts. She always has court cases to attend to and a number of PG's against her. I'm not in the hair dressing business - but I imagine this cannot be normal?

Read full review of Capelli Hair Salon and 43 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
43 comments
Add a comment
A
A
Alice1234567890
GB
Send a message
Jun 17, 2018 1:25 am EDT

Angela from capelli ruined my hair. I asked for blonde, she made me bright ginger. She also burnt me with the hairdryer and when she washed my hair she used net nails and was quite aggressive and it made my head blead. She keep going on about how much she loved Italian men and she was going to find one, one day. I wish her much of she treats men the same way she treats her clients. Awful woman.

N
N
naj123
NZ
Send a message
Jul 12, 2015 6:31 am EDT

Had my hair done in capelli p.north in 2008 or 09. The lady that did it made me ginger when I wanted blonde. she was very rough with me and whilst wasing my hair she was digging her nails into my head and pulling my hair.she was telling me she loved Italian men and was soon to be visiting Italy . I found her to be rude and left with a very sore head and very ginger. I had to have my hair re done at another salon. I wrote to the ombudsmen but I shouldn't have bothered as they were useless. I'll never return to that place ever.

J
J
JODY Mo
Perth, AU
Send a message
Mar 16, 2014 10:30 pm EDT

I was a customer at Capelli last week and while the newly recruited hairdresser did a good job, I will never go back there. Another customer was in the salon and while having her hair cut the hairdresser found she had nits. Instead of discretely going about asking the customer to leave and cleaning the equipment, the hairdresser and owner proceeded to literally run around the salon pouring a whole large container of bleach over the seat and equipment and very loudly telling the customer leave. It was humiliating to watch this heavily pregnant woman being pushed out of the salon. The owner then proceeded to talk to another customer in the salon about the woman having nits. Totally unprofessional behaviour. I am aware of the health regulations and I have seen other people asked to leave salons due to having nits, but have never seen anyone behave in this over the top, out of control manner.

M
M
mindyPop
NZ
Send a message
Feb 04, 2014 7:28 pm EST

I have had my hair done by Ange at Capelli for a few years now and have never had any problem at all. Agreeably, Ange is a little different than your typical old school "hairdresser", but she is good at adapting to any conversation well. Hopefully she has spun those moaners a load of crap as their lives aren't really that exciting without it. Ange has done the Ultimately best to always suit me and that's what matters to me. Sheree (the original moaning thread on here), is a con artist, thief and liar. If anyone believes her, they should be ashamed as she has conned thousands of people over the years and I have known her for a very long time. Let's hope her hubby has left her and seen the light. Dangerous woman and deceitful woman she is! Karma is a biarch Sheree...good luck honey! Ange, you put your chin up and be proud of what you have achieved. You are awesome!

B
B
BXL
NZ
Send a message
Jul 02, 2013 8:25 pm EDT

I worked there for experience when learning hairdressing. It made me want to quit. There was an awful atmosphere, and no one spoke to me.

M
M
Margaret Seymour
NZ
Send a message
Jul 02, 2013 7:47 pm EDT

My Mother Had her hair cut at mojo down king st in Palmerston north about a year ago which was owned by ange ( Now shut down) Ange twisted her finger around my mums hair and just chopped thinning scissors through it until it was so thin my mum was shocked and guttered for months Would never get my hair done by her again.

A
A
AvaBat
NZ
Send a message
Jan 21, 2013 3:13 am EST

I started going there years ago, to see libby, who only ever did a wonderful job, then she left and i saw ameka, who is a little ball of sunshine, she also bleached by hair blonde and it was even and perfect and lovely. though, everyone does seem happier now ange is gone,

H
H
happy hair64
NZ
Send a message
Dec 12, 2012 11:05 pm EST

I've had great hair done at Capelli's by Ange for several years, I guess some people are very bitter on here. what a shame ... I would recommend Ange anyday.I think the next treatme deal is awesome ...none better in town.

T
T
tanyaa2
NZ
Send a message
Dec 02, 2012 5:04 pm EST

My daughter had her hair totally ruined at Capelli. They told her they were going to thin it out and she was left with hardly any hair. She was upset for months. Bad bad bad haircut that was expensive!

B
B
BlackPanther
NZ
Send a message
Nov 25, 2012 12:47 am EST

Angela did my hair about 2 years ago and all I wanted was for her to take a couple of inches off the ends.At the time my hair was long - down past my shoulders and very thick. She did not use one sectioning clip. I walked out in tears - not able to even tie my hair up, some of the layers were 2 inches long, and my hair had been thinned out so much I felt like I had none left. It was completely butchered. She was extremely unprofessional. At the time I was 8 months pregnant and she was asking me if I was still with the father of my baby or if I even knew him - in her words "a one night stand". I was shocked because this was the first time I'd ever been to the salon and seen this lady. When I went to pay, she proceeded to make rude comments about my husband after seeing a photo of him in my wallet - very uncomfortable. It was a horrible experience and to save others from experiencing the same thing, I wouldn't be sucked in by her countless 'specials' and 'treat me' deals. They just go to show how desperate she really is for business, and that's because there's no steady clientel. It's a shame because the other girls that work there are lovely. This woman shouldn't be in business. She lacks professionalism, standards, common sense and according to some of the comments she made to me, the ability to keep it in her pants!

A
A
Alice1234567890
GB
Send a message
Jun 17, 2018 1:29 am EDT

Dreadful woman. I've dealt with her. Horrible horrible horrible :/

Capelli Hair Salon Reviews 0

Looks like Capelli Hair Salon has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Capelli Hair Salon, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Capelli Hair Salon complaint handling

Capelli Hair Salon reviews first appeared on Complaints Board on Mar 29, 2010. The latest review the owner was posted on Apr 16, 2012. The latest complaint Salon Horror was resolved on Mar 29, 2010. Capelli Hair Salon has an average consumer rating of 3 stars from 2 reviews. Capelli Hair Salon has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Capelli Hair Salon Contacts

  2. Capelli Hair Salon phone numbers
    (773) 755-3822
    (773) 755-3822
    Click up if you have successfully reached Capelli Hair Salon by calling (773) 755-3822 phone number 10 10 users reported that they have successfully reached Capelli Hair Salon by calling (773) 755-3822 phone number Click down if you have unsuccessfully reached Capelli Hair Salon by calling (773) 755-3822 phone number 8 8 users reported that they have UNsuccessfully reached Capelli Hair Salon by calling (773) 755-3822 phone number
  3. Capelli Hair Salon address
    2330 W Belmont Ave, Chicago, Illinois, 60618, United States
  4. Capelli Hair Salon social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all Capelli Hair Salon contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.