Captain Cooks Casino review: Withdrawal from my account

I have made a withdrawel from my account, and was told that I had several accounts and was denied my winnings then told that my account is being closed. Why? I sent them what I was asked then, I won, now they are not allowing me my winnings? I tryed talking with support, but was always kicked out of chat. Always! I received a email from casino rewards, that i'm refused my winning because I had several accounts? I played at captain cooks casino and won now being refused my winnings? I just would like my winnings because I won it through then, please and thank you. I do have screen shots and proof of deposit and emails, please if needed please feel free to contact me. Thank you