Car And Truck Remotes
Reviews and Complaints

So, I was looking for some car and truck remotes and I stumbled upon carandtruckremotes.com. I decided to give them a try and ordered online. The website was easy to navigate and I found what I was looking for quickly. The checkout process was smooth and I received a confirmation email shortly after.

However, when I received the package, one of the remotes was not working properly. I called their customer service number and was greeted by a salesperson who seemed a bit annoyed from the start. They asked me to explain the issue and when I did, they pointed out my accent and suggested that I should have ordered online due to a "language barrier". I was taken aback by this and asked to speak with their manager. The salesperson hung up on me and when I tried to call back, the phone went straight to voicemail.

I was extremely disappointed with the way I was treated. As a customer, I expect to be treated with respect and courtesy. The salesperson's behavior was unacceptable and borderline discriminatory. I hope that carandtruckremotes.com takes this feedback seriously and trains their staff to handle customer complaints in a more professional manner.

Despite this negative experience, I must say that the remotes that did work were of good quality and worked perfectly fine. I would recommend carandtruckremotes.com for their products, but I caution potential customers to be wary of their customer service.

This company is amazing! The prices are unbeatable and the shipping was super fast! I got my keys in less than a week! Another website wanted $20 for the exact same thing and the dealership wanted almost $50 (before my military discount). Even after the discount, each key would have cost me $40! From now on, I'm going to buy all my keys from this wonderful company for every vehicle I own! The only downside is that they didn't come with any programming instructions, but that's what YouTube is for, right? But if I'm correct, they do have a website and a phone number to call for questions and programming instructions for your keys. Thanks again, guys! You're awesome!

Got a car for my daughter from a dealership and it only came with one key. I asked about the second key and they told me to contact the manufacturer dealer. I reached out to Hyundai Dealership and they said it would cost me $460.00 for the fob and key and an additional cost for cutting and coding. That's a lot of money! So, I searched online and found Car and Truck Remotes. They had an OEM fob and listing for locksmiths that could cut and code the fob and key for my daughter. The remote fob and key was less than $100 and the locksmith was $75. That's a lot cheaper than what the dealership wanted! I referred them to my friends and family and they were happy too.

I recently purchased some key fobs from Car and Truck Remotes (carandtruckremotes.com) and I have to say, I had a bit of trouble with the programming instructions. The instructions suggested that I could program a new key fob with an already programmed one, but that didn't seem to work for me. I tried it a few times, but no luck.

Eventually, I decided to try removing all the key fob mappings and programming them in batch (both old and new). This method did work, but it also confused me a bit. The instructions didn't mention that I needed to put the key fobs in the front cup holder instead of the back cup holder. I assumed that the back cup holder was the correct place to put them since the previous steps used that location. This confusion frustrated me for about 30 minutes before I decided to search for instructions online.

Luckily, I found some instructions that told me to use the front cup holder instead. Once I did that, it only took a few seconds to program all my fobs. Overall, the product is mostly fine, but the instructions could definitely be clearer in this regard. I hope they update them soon! :)

I placed an order on Car and Truck Remotes for a new key for my car. I was in a hurry and needed the fastest shipping option available, so I chose overnight shipping. The order was charged to my account and I eagerly waited for my new key to arrive. However, after 7 days of waiting, I still had not received my product. I was forced to contact local dealerships and locksmiths to see if they had any blanks for my car. It was a difficult process, but eventually, I found someone who had what I needed.

I tried to contact Car and Truck Remotes via phone, but I was unable to get through to anyone. Eventually, they got in touch with me via email. They explained that my product was out of stock and that was why it had not been shipped yet. I was disappointed that I had not been informed of this earlier, but I appreciated their honesty. They refunded my money promptly, which was a relief since I had already spent money on a local option.

Overall, I would give Car and Truck Remotes another chance. However, I would be more careful to make sure that the product is in stock before placing an order. It would have saved me a lot of time and hassle if I had known that my key was out of stock before I placed my order. Despite this issue, I appreciated their customer service and their willingness to refund my money.

So, I had a bit of an issue with Car and Truck Remotes (carandtruckremotes.com) recently. I ordered a refurbished remote for my Mazda CX-5, but when it arrived, I noticed that one of the unlock buttons was upside down. I mean, how hard is it to get that right? Anyway, I called up their customer service to see if I could get a replacement, and let me tell you, the guy I spoke to was not very helpful.

First of all, he acted like it was strange that the remote was messed up, like I was making it up or something. Then he told me that they would have to inspect the remote to make sure it was the one they sent me before they could send a replacement. I mean, come on, really? It's not like I'm trying to scam them or anything. I just want a working remote for my car.

So now I have to send the defective remote back to them, wait for them to inspect it, and then wait even longer for a replacement to be shipped out. And all the while, I'm trying to trade in my car with a faulty key. It's just a huge hassle, and I wouldn't recommend Car and Truck Remotes to anyone.

I recently purchased a fob from Car and Truck Remotes and had a couple of issues with my experience. Firstly, I found that their website was not very clear about the fact that the fob does not come programmed to work. I even called them before making my purchase to ask how they could program my fob, and they told me that all I needed to do was provide them with the ID numbers inside the fob. However, it was not clear from the phone call or their website that I would need to hire a locksmith to program the fob after purchasing it. While this information may be available on their website, it should be more prominently displayed.

Secondly, after receiving the fob and discovering that I needed to hire a locksmith, I called one who reprograms fobs. Unfortunately, the price I paid for the fob from Car and Truck Remotes plus the cost of the locksmith did not end up saving me any money compared to if I had just gone to my nearby Nissan dealer and bought the fob there. Additionally, I noticed that the top button on my fob from Car and Truck Remotes does not make a noticeable click sound when pushed. I hope that this will not be an issue once I get it programmed.

Overall, while I appreciate the convenience of being able to purchase a fob online, my experience with Car and Truck Remotes was not as smooth as I had hoped. I would recommend that they make their website clearer about the need for programming and consider offering more competitive pricing to make their products more appealing to customers.

I just bought 2 new keys for my Ford F-150 pickup truck from Car and Truck Remotes. These keys gotta be cut and programed by a locksmith, ya know? So, one of the keys worked just fine, but the other one had a little problem. I reached out to their customer service and talked to Paulina. She was so nice and helpful, I tell ya what. She let me keep the defective key until I got the replacement one and even sent me a prepaid return label. Ain't that just great customer service?

Anyway, I got the replacement key today and it works like a charm. Now, me and my wife both have a key to the truck. It's always good to deal with businesses that take care of their customers, even if it's just a small order like mine. My buddy recommended Car and Truck Remotes to me, and I gotta say, they didn't disappoint. I'll definitely be buying from them again and telling my family and friends to do the same.

I gotta say, I highly recommend Car and Truck Remotes! My experience was pretty good, but there was one little issue that I gotta mention. The battery that came with the remote was old and didn't work right. Luckily, the dealership was able to program it (even though they warned me that sometimes devices bought online have old programming and won't take to reprogramming). When I got home and tried to start the car with it, it wouldn't start (even though the buttons worked at the dealership). I had both my original and the new refurbished remote with me when I tried to start the car. I had to go back to the dealership and they confirmed that the programming worked (I didn't try to do the dead battery start myself because I didn't know how), but the connection was spotty because the battery was dying.

But, other than that, I'm pretty sure that the refurbished remote was cleared properly for reprogramming, shipped fast, and (after dealer programming, because of my make and model, and a new battery) is now working great! It saved me about $80 on the remote alone.

I got my keys from Car and Truck Remotes and they came pretty fast. The metal on the key blade and FOB is just as good as the factory key. But, one of the FOBs didn't work right. It either didn't have a transponder or it was messed up. Car and Truck Remotes said they would replace it, but they didn't want to say it was their fault. They tried to blame the locksmith, even though the locksmith didn't have any problems with the first key/FOB.

They said they would switch the key blade for me, but I already paid to have it cut. I would have rather done it myself, but now I have to send it back and wait for them to do it. It's not a good look for the company. It's almost as bad as dealing with a dealership.

If the customer service person had just said "sorry, our bad. Let me get you a new key right away and send you a package to return the old one," it would have been better. That's what good companies do. They don't say "it's not our fault, send it back and we'll send you a new one when we feel like it."

I gotta say, I'm pretty bummed out about my recent purchase from Car and Truck Remotes. The price was just too darn high, especially when I found out that other places were selling the same thing for less and even offering free shipping. And to top it off, the darn thing isn't even working like it's supposed to! I mean, come on, I just wanted to make my car remote work again and now I'm stuck with this useless hunk of metal.

I'm really hoping that Car and Truck Remotes can make things right and give me a refund. I'll even send back the crappy product they sent me. I mean, it's Christmas time, can't we all just be happy and get along? But if they don't, well, let's just say I won't be feeling very merry this holiday season.

I saw that some other folks, Wayne V., Terry V., and Luis L., were also having trouble with this company. It's a shame that we all had to go through this. What a waste of time and money. I'm just one grumpy customer now.

I think it's better to spend more money on a factory key fob. Our batteries died fast and they didn't replace a broken fob (opened car, but didn't start car after 3-4 month) because it was past the 90 day warranty. I won't buy from them again. I'm really bummed. I bought it in December and it broke in March. I tried to upload a screenshot of my order, but this website said it needs to be 300 x 300 pixels and I don't know how to do that.

I bought a fob from Car and Truck Remotes, but it didn't work. I reached out to them and they told me to send it back. They said they'd send me another one, but I had to take it to a locksmith to get it programmed. The second fob was refurbished, so I wasn't sure if it would work either.

I took the fob to the locksmith and he replaced the defective one. He charged me $10 for the service. I let Car and Truck Remotes know about the fee, but they didn't seem to care. I asked if they could reimburse me the $10, but they said they couldn't.

Overall, I wasn't too happy with my experience. I had to go through a lot of trouble just to get a working fob. Plus, I had to pay extra money to get it programmed. I wish Car and Truck Remotes had been more helpful and understanding.

I gotta say, I was pretty bummed when I had to fork over some extra cash for customs fees. Like, come on man, why didn't you let me know that was gonna be a thing when I was placing my order? All I saw was the shipping cost to Canada, which was totally reasonable, but then BAM, customs fees hit me like a ton of bricks. I had to do some digging on your website to find out that you guys don't include that in the shipping cost.

Honestly, if I had known that from the get-go, I would have had the package sent to my US address instead. It's a real bummer that I had to pay extra for something that I wasn't even aware of. But hey, at least the product itself was solid. The remote works great and I haven't had any issues with it so far. It was easy to program and it's been a real lifesaver when it comes to locking and unlocking my car from a distance.

Overall, I'm happy with the product itself, but I wish the website had been more upfront about the customs fees. It would have saved me a lot of hassle and money in the long run.

I recently had an experience with "carandtruckremotes" that left me feeling frustrated and disappointed. I decided to pay extra for 2-day shipping, but when I took the keys to a dealer 180 miles away, they didn't work. I ended up having to pay $225 per key at the dealer, which was a huge inconvenience and expense.

When I tried to reach out to the customer service representative at "carandtruckremotes," I was met with resistance and unhelpfulness. The rep told me that dealers always do that, and wouldn't listen to my concerns. To make matters worse, he even hung up on me during our conversation.

When I called back to try and resolve the issue, I was given the runaround. The rep told me that it was Scott's fault, and that Scott was on another call. He even gave me a fake owner name and told me that someone would call me back, which never happened.

Overall, I would caution anyone against using "carandtruckremotes" for their key needs. The customer service was terrible, and I ended up having to pay a lot more money than I anticipated. Don't get ripped off by these weak people hiding behind an internet page.

I wish I had taken the time to read the reviews before I made my purchase from Car and Truck Remotes. Like many others, I paid for two fobs but they won't unlock my car. When I asked for a refund, they wanted to keep the front charge. I don't think it's fair that the customer should have to pay for the freight of a defective product. It's clear that this company is shipping junk based on all the horrible reviews. Mark in customer service wasn't rude, but he was a complete zero when it comes to customer service. It's really disappointing that they would risk losing a customer and getting a bad review over just $3.51.

I would strongly advise anyone considering purchasing from Car and Truck Remotes to look elsewhere. It's just not worth the hassle and frustration of dealing with a company that clearly doesn't care about its customers. It's a shame because I was really excited to receive my fobs and start using them, but now I'm just left with a bad taste in my mouth.

Overall, I would say that Car and Truck Remotes is a company to avoid. They clearly don't stand behind their products and their customer service leaves a lot to be desired. Save yourself the trouble and find a different company to do business with.

I recently bought a FOB for my Jeep Grand Cherokee from Car and Truck Remotes. The website said it was a new key, so I was excited to get it programmed and start using it. However, when I took it to a locksmith recommended on their website, the key wouldn't take the program. I still had to pay $120 for the program, even though it didn't work. The locksmith told me that the key was actually used, not new like the website had claimed.

I was pretty frustrated at this point, but I decided to try again with a different locksmith. This time, I went to the dealer and got a new key made. Luckily, the second key worked and I was able to start using it. The locksmith even gave me a discount on programming the second key, which was nice.

When I contacted Car and Truck Remotes to ask for a reimbursement for the programming fee, they were really rude to me. They denied that they had sent me a used key and refused to help me out. I was really disappointed with their customer service and I won't be using them again in the future.

Overall, I wouldn't recommend Car and Truck Remotes for high-end car keys. It's just not worth the risk of getting a used key and having to deal with their unhelpful customer service.

I was really excited to order a new key fob for my car from Car and Truck Remotes. I wanted to make sure that it would fit my car, so I sent them an email with my car details and vin number. They responded quickly and assured me that it would work with my car.

But just to be sure, I decided to call them before placing my order. I spoke to a representative who again confirmed that the key fob would be compatible with my car. Feeling confident, I went ahead and placed my order.

However, when I received the key fob and took it to an auto shop to have it programmed, I was disappointed to find out that the battery on my old fob was in a different place and the new one would not work.

I immediately called Car and Truck Remotes to explain the situation and was told that I would have to pay for shipping to send it back for a refund. I was frustrated because it was their mistake, not mine.

In the end, I had to pay $6.00 for shipping and still did not have a working key fob. I was really disappointed with my experience and would not recommend this company to anyone. It's a total rip off!

I was in need of a couple of original remotes for my Toyota Matrix, so I decided to check out Car and Truck Remotes. Their website had pictures of the refurbished remotes that showed the logo and FCC ID number, which is exactly what I was looking for. I placed my order and eagerly awaited their arrival.

However, when the package arrived, I was disappointed to find that the remotes were not what I had ordered. Instead of the refurbished remotes with the logo and FCC ID number, I received aftermarket remotes with no logo. To make matters worse, they were the same price as the refurbished ones I had ordered.

I immediately called customer support to try and resolve the issue. However, they informed me that I would need to send back the incorrect remotes before they could ship me the correct ones. This was frustrating, as I needed the remotes now and couldn't wait several days for the correct ones to arrive.

To add insult to injury, I was informed that I would need to pay for the return shipping of the incorrect remotes in order to receive a refund on my purchase. This was not my fault, yet I was being penalized for the mistake made by Car and Truck Remotes.

Overall, I was extremely disappointed with the customer service I received from Car and Truck Remotes. They did not take ownership of their mistake and instead placed the burden on me to rectify the situation. I would not do business with them again and would caution others to be wary of their practices.

I recently purchased some keys from Car and Truck Remotes for my 2012 Expedition Max. I provided them with all the necessary information and they sent me keys that looked like they would work. However, when I got them cut and tried to program them with a locksmith, they didn't work. I even went to Ford to see if they could help, but they couldn't get them programmed either.

I reached out to Car and Truck Remotes for advice, but they didn't offer any troubleshooting tips. Their only suggestion was to pay for shipping twice to return the keys for a refund. I was disappointed with their lack of assistance and felt like I wasted my time and money.

To make matters worse, the locksmith informed me that they've had a lot of issues with knock off keys from Car and Truck Remotes. Even if they do work, they don't last long. I wish I had done more research before purchasing from them.

Overall, I would not recommend Car and Truck Remotes. It's better to buy the real deal from a reputable source to avoid any potential issues.

The 2014 Dodge Ram Truck Remote Key Fobik w/ Engine Start doesn't work! I followed the attached instructions and asked my friends to try it as well, but it didn't work anyway!
I don't know what's wrong with it, maybe it's poorly programmed or whatever else it can be, I want you to do the things right. I heard so many things from your representatives so far, but nothing that would really help me...