Menu
For Business Write a review File a complaint
CB Car Dealers Car City Bogus Lease Agreement
Car City

Car City review: Bogus Lease Agreement 4

J
Author of the review
12:39 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

About 8 months ago I was shopping around for a new vehicle as needed third row seating. Car City had a truck that would fit my needs and the price was only $1000 above the listed blue book value so it seemed reasonable. I explained to both the sales rep and the person I worked with in signing the paperwork that this would something I wanted to do short term as the car note was extremely high for a 10 year old vehicle. I was told that I was not buying rather leasing and it was similar to a month to month lease and I could end the lease agreement at any time. I am paying $457 a month for a 2003 vehicle. I recently wanted to get a much lower car payment which my credit supports and when I found a vehicle I wanted and spoke to the dealership the sales rep asked who my current vehicle was financed through. I explained it was a lease through Orbit Leasing. He told me good luck with that as in the past 5 1/2 years he has been unable to get anyone out of the lease. The blue book value on the vehicle is less than $5, 000. I called to get the pay off and the pay off amount is more than the so called lease agreement...the pay off amount is $14, 955. Now I have been paying $457 for the last 8 months and put $1, 000 down. So to date I have already paid $6, 000+ on a vehicle that is worth less than $5, 000 per its current trade value. I want out of the lease and into a vehicle with payments much lower. I understand that vehicles depreciate and I understand that the company needs to make money, but the amount of money they want to make on this deal is ridiculous and the fact they want $14, 955 to get out of the lease is beyond ridiculous.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

4 comments
Add a comment
N
N
NickThedick
US
Dec 10, 2010 12:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more

ssn [protected] is the number for the owner

L
L
LynnR2973
US
Jan 03, 2019 4:44 pm EST

Why would you Jokers even think it's legal to put somebody's social security number out on the internet? you are breaking so many privacy laws with this. I hope this guy sues

L
L
LulzforLives
US
May 30, 2019 11:17 pm EDT

@NichTheDick
This is Phuckin Priceless..Lulz

U
U
Upset customer00
Benton Harbor, US
Jul 18, 2015 10:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Same thing they told me and my husband we put 40.00 down on a 2006 Pontiac Montana which resulted in the payments being 462 monthly and at the end of they leasing agreement we would have paid 22, 000 dollars. Although that price was a little steep we decided to go forward with the deal because the car salesman said there were no ties and we could terminate the lease at any time... SCAM! That was a lie, it looks like they will say anything just to get the vehicle off the lot and customer service have the most unprofessional people I've ever talked to PLEASE DO NOT TRUST THIS COMPANY!

  1. Car City Contacts

  2. Car City phone numbers
    +1 (616) 249-2000
    +1 (616) 249-2000
    Click up if you have successfully reached Car City by calling +1 (616) 249-2000 phone number 0 0 users reported that they have successfully reached Car City by calling +1 (616) 249-2000 phone number Click down if you have unsuccessfully reached Car City by calling +1 (616) 249-2000 phone number 0 0 users reported that they have UNsuccessfully reached Car City by calling +1 (616) 249-2000 phone number
    +1 (866) 750-7479
    +1 (866) 750-7479
    Click up if you have successfully reached Car City by calling +1 (866) 750-7479 phone number 0 0 users reported that they have successfully reached Car City by calling +1 (866) 750-7479 phone number Click down if you have unsuccessfully reached Car City by calling +1 (866) 750-7479 phone number 0 0 users reported that they have UNsuccessfully reached Car City by calling +1 (866) 750-7479 phone number
    +1 (616) 724-2314
    +1 (616) 724-2314
    Click up if you have successfully reached Car City by calling +1 (616) 724-2314 phone number 0 0 users reported that they have successfully reached Car City by calling +1 (616) 724-2314 phone number Click down if you have unsuccessfully reached Car City by calling +1 (616) 724-2314 phone number 0 0 users reported that they have UNsuccessfully reached Car City by calling +1 (616) 724-2314 phone number
    More phone numbers
  3. Car City emails
  4. Car City address
    1515 28th St SW, Grand Rapids, Michigan, 49509-2707, United States
  5. Car City social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024