Caravan Tours Inc’s earns a 3.0-star rating from 4 reviews, showing that the majority of travelers are somewhat satisfied with tour experiences.
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One of the best tour companies
I do not work for Caravan, i'm going to be honest about the tours I have been on with this company. My wife and I have been on at least 7 different tours with this company. Mexico numerous times, Gutemala, Costa Rica. We have always had fun for the price. The buses are huge comfortable and now they have first aide kits. The drivers are excellent getting you in and out of places you cant even imagine. Most tour guides are knowlegable about the places you visit. The food is way better than a cruise ship and the hotels are all five stars. For the price this company is great. The only thing about the company is the people who come on the tours and forget they are on vacation to enjoy and have fun. They come with attitudes and think this is a cruise ship catering only them. They loosen up the last day and go home unhappy. Im about ot go in march to puebla and oaxaca and i cant wait. I tell all my friends and co workers about this company and they never believe me and never go, only to want to see all my gifts and pics when i get back!
Recommendation: Yes try it, pay early and go on the trips , you will love them for the prices!
Caravan Tours Inc Complaints 3
Tour guide Lynn Swiriduk
I would like to let Caravan tours know what a terrible tour guide Lynn Swiriduk is: 1) she made numerous disparaging remarks about diet coke and that no one should drink this. 2) she publicly humiliated me on the bus for being 2 minutes late one day and 5 minutes late the second day. She forced us to be on the bus at 7:45 two different days (the day I was 5...
Read full review of Caravan Tours IncNew England Fall Foliage tour
Our tour began on Sunday September 25th. On day 2 the itinerary said we would have a brief visit to Feneuil Hall Marketplace, we did not stop there. On day 3 it said we would be taking the morning ferry to Martha’s Vineyard, we didn’t go until 1:30. So we only had a half day there. On day 5 it said we would be visiting the Norman Rockwell’s studio. We did not because we didn’t have reservations. Kennebunkport was marked as a day stop but we did not stop. I feel we didn’t get what we paid for. I feel we should be compensated some how.
Desired outcome: Compensation of some kind
I was on the Caravan Maritimes tour Sept 15-13. After 5 days, we were in Baddeck, NS near Cape Breton (with Hurricane Fiona on the way). I tested positive for COVID (cough and congestion) and was REMOVED from the tour, even though I had paid for 3 more days and there was NO transportation or even an ER. I am 75 years old and solo. The guide, Greg Roy, knew the LOCAL buses. The Inn (NOT Caravan) found a driver who took me to a TRUCK stop on TransCanada HWY where I caught the once a day airport shuttle to Halifax airport. I found a hotel and was able to take my flight the next day. I had to pay for driver, shuttle, hotels and meals even though I had paid FULL price to Caravan. In addition, our food was just fast food places, we had to tip local guides, and even the Tall Ship (before I was ousted from the tour) was cancelled. Caravan and insurance company are useless and I have not been compensated at all. I am still looking for ways to complain.
terrible guide ruined entire tour
We took a nine-day Canadian Rockies and Glacier tour by Caravan Tours. I later learned that three unrelated travelers phoned Caravan Tours DURING THE TOUR to ask for their money back, or that our tour guide be replaced. (They were ignored.) The tour "guide" was SOOOO bad... he made numerous sexist remarks (i.e. he told us how a woman had been tragically...
Read full review of Caravan Tours Inc and 5 commentsOverview of Caravan Tours Inc complaint handling
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Caravan Tours Inc Contacts
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Caravan Tours Inc phone numbers312.321.9800312.321.9800Click up if you have successfully reached Caravan Tours Inc by calling 312.321.9800 phone number 0 0 users reported that they have successfully reached Caravan Tours Inc by calling 312.321.9800 phone number Click down if you have unsuccessfully reached Caravan Tours Inc by calling 312.321.9800 phone number 0 0 users reported that they have UNsuccessfully reached Caravan Tours Inc by calling 312.321.9800 phone number800.CARAVAN800.CARAVANClick up if you have successfully reached Caravan Tours Inc by calling 800.CARAVAN phone number 0 0 users reported that they have successfully reached Caravan Tours Inc by calling 800.CARAVAN phone number Click down if you have unsuccessfully reached Caravan Tours Inc by calling 800.CARAVAN phone number 0 0 users reported that they have UNsuccessfully reached Caravan Tours Inc by calling 800.CARAVAN phone number
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Caravan Tours Inc address401 N. Michigan Ave., Chicago, Illinois, 60611, United States
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 06, 2025
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New England Fall Foliage tour




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