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Ringtonestimes

Ringtonestimes review: Unauthorized charges! 392

K
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12:00 am EDT
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I ask for a free download ringtones. a few days later I started receiving jokes on my cell phone. a text message came that said lsw subscription renewed @5.99 /weekly or 23.96 a month. I texted back and I don't want to renew. They sent back a text that said sorry ur command is not recognized. What a scam!

392 comments
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Elizabeth Sands
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Jan 05, 2008 2:27 pm EST

I am not interested in this transaction. I thought it was going to be for free, which evidently isn't the case. I am being charged 20 points, whatever that means. Please cancel and credit accordingly. I would appreciate it if you would address this in a timely manner and get back with me by separate e-mail

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Elizabeth Sands
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Jan 05, 2008 2:46 pm EST

I forgot to give my reference pin number: 1333. I will be contacting ATT regarding this issue as well. In reading the above posts it does not appear that you are honoring your customers requests to discontinue service. Your add says nothing about signing up for anything and being charged $19.99 a mo for it.
I am not interested in receiving text messages from you in any form as I will be charged for this service by my cell phone carrier. Do not send jokes or any other correspondence. I am sure that I will be billed for receiving the text. PLEASE HONOR MY REQUEST AND CANCEL AS REQUESTED ABOVE. I SEE NO NEED TO PAY FOR A RINGTONE WHEN I HAVE ONE FREE THAT CAME WITH MY PHONE. YOUR CO-OPERATION IN THIS MATTER WILL BE MUCH APPRECIATED.

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Sara Michelle Mullins
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Jan 05, 2008 3:36 pm EST

I just went on your website and was supposed to get a complimentry ringtone for FREE and instead they charged me ten dollars a month that I DONT WANT!I want you people to take ths crap off my phone because you shouldnt scam people to get money. I want this crap taken off my phone now.

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Joseph Burciaga
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Jan 05, 2008 4:37 pm EST

I did not authorize these ringtones to be sent to me not did I authorize your company to be billing me for these. I will not be paying for something that I do not want. I will be forced to also seek legal action should this matter not be resolved immediately. I will looking foward to my 20 credits be put back on my phone immediately. Thanks for your help and cooperation. My telephone company AT&T will be made awre of this mishap. My telephone number is [protected]

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tracy winfrey
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Jan 06, 2008 12:00 am EST

i clicked on the site to get ringtones and was charged twenty dollars just for putting in my cell phone number

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Wanda Anne Mohlenbruck
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Jan 08, 2008 2:52 pm EST

This morning I recieved a text. (Your CSW subscriptions is renewed 6 credits left) an was charged 9.99 to my GO Phone. I texted back to stop now. It was stopped but I no longer had the credits that I had already paid for an was not credited back the 9.99 that I was charged. Please credit this back to my account. I bought the frist month of ring tones because I was led to believe that it was free. It also cost me 9.99. I do not want to have to go to the BBB but I will. My phone #[protected] to credit the 9.99 to.
By the looks of your complaint list, you have a real problem in your Co.

Wanda A. Mohlenbruck

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Colleen Kralle
Send a message
Jan 08, 2008 8:06 pm EST

I also clicked on the site that said 1 free ringtone. I never downloaded any ringtone but immediately began getting text messages from the 717-69. I never wanted to sign up for anything and then I recieved a text saying I was subscribed.

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darshan
Send a message
Jan 09, 2008 10:27 am EST

I don't want your service. I m not agree to pay any monthly charge. cancle my service immediately. My no is [protected].

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darshan
Send a message
Jan 09, 2008 10:32 am EST

I don't want your service please cancle your service today. My no is [protected].

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Christopher Hopper
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Jan 09, 2008 6:38 pm EST

Cancel my account i dont want any music.

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agustin carmona
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Jan 09, 2008 9:19 pm EST

My complaint is I never wanted to subscribe to anything so could you please refund my $6.99 and take me off any subscription. My phone # is [protected]. Thank you.

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YOLANDA VALDEZ
Send a message
Jan 10, 2008 5:38 pm EST

I AM BEING CHARGED FOR A SERVICE I AM NOT GETTING ! I HAVE TRIED TO GET SOME FREE RINGTONES BUT SINCE I WAS GOING TO BE CHARGED FOR THEM I TEXT BACK STOP RIGHT AWAY BUT IT IS STILL SHOWING UP ON MY PHONE BILL! I WANT A REFUND FOR THE $9.99 I AM CHARGED . THE NUMBER BEING CHARGED IS [protected] MY ADDRESS IS 1115 PAMPAS RD SW DEMING NM 88030 . IM NOT SURE WHAT SITE IT WAS.

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Nico tornaghi
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Jan 12, 2008 12:32 pm EST

Take this off my phone.

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Angel Williams
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Jan 14, 2008 10:15 am EST

I asked for free downloaded ringtones a few days late i started received text messages of jokes it is charging five ninety nine to my phone a day and i tried to send a text to cancel and it said command not recognized.

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Ms. G
Send a message
Jan 14, 2008 1:19 pm EST

I see that your company is an scam and I don't like that all. I would like my $19.99 back because it wasn't your place to take my money if you offer free ring tones. With all these cases against you I could have an nice case in Small Claim Court the phone number [protected] is bull nobody calls you back or pick-up they pick-up and then they hang-up on you. That was done to me twice and I'm not happy at all.

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george r.rosales
Send a message
Jan 15, 2008 4:41 pm EST

I do not want any ring tones, so please do not charge me for any services. thank you, i txt a no and i got a responce of , Sorry, ur command is not recongonized 4help: go to care@ringtonetimes.com

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perrycollins
Send a message
Jan 16, 2008 4:28 pm EST

I didnt not want but one ring back tone and yall charge me 20 dollars that isnt right thats not the way to do bussiness please refund my money i work hard for my money to get rip off like that please refund my money phone number is [protected].

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VALENTINO
Send a message
Jan 17, 2008 10:08 am EST

I DONT WANT THIS RINGTONES

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Kerby
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Jan 17, 2008 5:03 pm EST

i dont want this please cancel right away

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efrain robledo
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Jan 17, 2008 5:38 pm EST

i am being charged for service twice !i am not getting and you didnt have my cell phone model , suposed you have many types of cellphone and at&t but my cellphone wasnt there, my number is [protected] mar vista ave, padanena ca zip code 91104 i want refund for the $ 19.98 for 2 services that i didnt get and my cellphone model is samsung a117 i hope to get an answer soon, thank you very much.

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Alaina Boyer
Send a message
Jan 18, 2008 7:46 pm EST

I DONT WANT THIS, please take me off your list. You guys are ripping people off.

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billy thorne
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Jan 18, 2008 8:53 pm EST

I was charged 20 credits for complimentary ringtones what the heck false advertisement! If i get any charges on my moble Ill be contacting my ATTORNEY!

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robert walton
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Jan 19, 2008 10:01 am EST

im just looking at ring tones an all of a sudden i get a message that says im being billed for 1995 tryd to text them back it wont acepet the text sent me here i do not want to be billed for something i dont even have or use please un subscribe me

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melissa nelson
Send a message
Jan 19, 2008 12:28 pm EST

I want my number took off this list for the jokes i don't even know how u got it and i am not going to pay for it anymore because i didnt want it to began with ! If something is not done I will see you in court !

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john E Kempf
Send a message
Jan 20, 2008 12:00 am EST

Complimentary ring tones caused me to get charged for things I do not want, then when resigning my request I get "not recognized". Can't find away to cancel!

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Bill Edwards
Send a message
Jan 21, 2008 6:34 am EST

Alright guys and guys to cancel your subscrition send them the word "cancel" spelled exactly like that.

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Joanna Quear
Send a message
Jan 21, 2008 7:54 am EST

I want this to be cancelled you should not be aloud to subsribe people with out there signaiture. I really don't think you can. I want mine to be turned off please. I will not pay the 9.99 a month. I am gonna call my phone company and tell them I will not be charged for this.

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megan northup
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Jan 22, 2008 9:22 am EST

i would like to be taken off this please. I do not wish to be billed anymore on my cell phone thank you

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Nikki Reynolds
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Jan 23, 2008 11:07 am EST

I got a text stating that i was getting charged 9.99 a month for something that i never subscribed to.I hope that im not getting charged for this?..Hopefully i can get some help!.If you can please let me know how to cancel the subscription that would be greatly appreciated!.

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joann moak
Send a message
Jan 24, 2008 4:43 am EST

I dont want your jokes sent to my phone i only wanted a ring tone which i did not get. Please stop this service. My phone number is [protected].

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Patty Camp
Send a message
Jan 24, 2008 12:24 pm EST

I downloaded free ringtones to my cell phone number and it looks like I'm going to be charged and if that the case I don't want them. My cell number is [protected]. Pleaes reply.

Patty Camp

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Richard Hansen
Send a message
Jan 24, 2008 3:28 pm EST

Stop all Messages and charges asap all Jokes, Horiscopes everything
Let me know when this is done... permantately!

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Richard Hansen
Send a message
Jan 24, 2008 3:31 pm EST

My complaint is pretty similar to others. I started recieving unwanted texts and charges on my phone and I want them off.
No more Jokes, horiscopes, anything. I thought I stopped this once before now it is back again! I want to be sure I am completely done... Please let me know!

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Stephanie Thomas
Send a message
Jan 25, 2008 6:46 am EST

I received a message on myspace that stated free ringtone but once you get it, they also sign you up for tehre service automatically and u have to pay 9.99 a month. Luckily I kept the # they sent along with it and was able to cancel over the phone.

for anyone that needs this [protected]

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KENNETH SCOTT McEWAN
Send a message
Jan 25, 2008 8:42 am EST

TO THE ONES RESPONSIBLE FOR THIS "FREE" RINGTONE WEBSITE :

IF YOU REACH INTO MY POCKET AND TAKE SOMETHING FROM ME, IT IS STEALING.
IF YOU MISSLEAD ME AND TAKE SOMETHING FROM ME BECAUSE OF IT ...STEALING!

IF YOU NEED TO SUPPORT YOURSELF, GET A JOB...
IF YOU WANT TO RUIN YOURSELF...KEEP STEALING.

GOD MAY FORGIVE YOU FOR THIS, BUT WHY PUSH YOUR LUCK...?

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KENNETH SCOTT McEWAN
Send a message
Jan 25, 2008 9:09 am EST

THE LORD WORKS IN MYSTERIOUS WAYS...
I POSTED A COMPLAINT ,TEXTED "CANCEL", AND RIGHT AWAY I WAS NOTIFIED THAT MY
"SUBSCRIPTION" WAS CANCELLED...

TRY THIS IF ALL ELSE FAILS...

AMEN

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renato juhasz
Send a message
Jan 27, 2008 9:34 am EST

I received a text message my account was charged for $19.99 on the 21st of january 2008., I did not subscribe for any service, they advertised a free ringtone in a magazine. I dont know how to stop it, but i think they only have records of the phone numbers so if we allchange our numbers we can protect our selves against the unauthorized charges.

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Zack Robinson
Send a message
Jan 27, 2008 9:40 am EST

I do not want anymore of this stupid jokes on my phone anymore. I will not pay for them again. Your service was a scam and everyone should know this.

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HOLLY BUSCEMI
Send a message
Jan 28, 2008 6:24 am EST

I DO NOT WANT THE SERVIS AND DO NOT WANT TO PAY FOR IT AND TRIED TO TEXT BACK DO NOT WANT IT SAYS SORRY UR COMMAND IS NOT RECOGNIZED I DO NOT WANT THIS GET IT OFF MY PHONE [protected] NOW.

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garodrick hewing
Send a message
Jan 28, 2008 2:36 pm EST

take these serives off my phone or i will sue for false advertisment my number is [protected]