Carnival Freedom review: excursion

We planned our cruise for April 21, 2018 thru April 28, 2018 on Carnival Freedom. On April 25 we headed down to get off ship for our dolphin excursion, swim with the dolphins. We were told as we were lined up to get off ship that all excursions were canceled. The security told us to either go back to ship or go shopping. My daughter whom has Down's syndrome was very upset. I went to shore excursion on ship and said it was not cancelled. I feel your communication with staff is terrible, we got our money back, then there was terrible communication how to get stickers for backs. We waited with Others in line only after someone went to guest servicies. We will never go on Carnival again. You need to get your [censored] together.

Sondra Cover