Carpet Land’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with purchases.
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I bought some floors, carpet, and ordered two carpets to be made into area rugs from Carpet Land
I bought some floors, carpet, and ordered two carpets to be made into area rugs from Carpet Land. Bailey from the finance department and Mike, the owner, told me I could return them. I returned the items to Carpet Land and they refunded the credit card that I used for financing. However, now I have received a bill from Carpet Land for an amount of money that is separate from my financed portion. The owner, Mike, claims that this bill is for the special ordered rugs. I tried emailing Mike to remind him that I no longer have the carpets in my possession since I returned them. I also reminded him that both Bailey and himself had said that the carpets were returnable. I had already received a refund for them through the financed portion. Despite my reminders, Mike has stopped responding to my emails. It's frustrating because I don't understand why I am now being billed for carpets that I don't have and had already been refunded for once before.
Me and my fiance, we ordered some laminate wood flooring from CarpetLand for our new crib in April 2022
Me and my fiance, we ordered some laminate wood flooring from CarpetLand for our new crib in April 2022. Let me tell you, we had a bunch of problems during the installation. I got some pics to prove it, and even our painter saw it all go down with his own eyes. Here's the scoop:
First off, them installers weren't too careful with them floor boards and ended up pokin' two holes in our walls. Our painter had to fix 'em up and charged us for it. Then, they went and scraped the side of our kitchen cabinets, makin' a hole in one of 'em. Our painter had to fix that too.
But wait, there's more! Them installers left black hand prints all over our fresh paint job. We tried to get rid of 'em, but no luck. Our painter had to paint over 'em. And that ain't all, folks. Them installers messed up puttin' our toilets back on, and we had water leakin' everywhere. We had to buy some big ol' fans to dry up the mess and get the bathroom walls repainted.
And get this, them installers tried to rip us off by overchargin' us for 600 square feet. Can you believe it? Luckily, CarpetLand sent someone to measure and they agreed that they had overcharged us. We're cool with payin' for the materials, but they gotta give us a discount for all the trouble.
We had to pay our painter extra dough, like a whole lotta bucks, to fix all these problems. He's got the proof and can vouch for it. But CarpetLand ain't givin' us a single penny off our invoice, even after this nightmare. The owner and his son ain't been helpful at all. They even said the contractor they used is one of the best, but then admitted he straight up lied to us about the square footage to try and squeeze more money outta us. It's just plain disgusting, and somethin' needs to be done to make it right.
Is Carpet Land Legit?
Carpet Land earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Carpet Land. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Carpetlandonline.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Carpetlandonline.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- The website belonging to Carpet Land has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
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About Carpet Land
One of the key strengths of Carpet Land is its extensive range of carpets, catering to various styles, preferences, and budgets. Whether you are looking for plush, luxurious carpets for your living room or durable, stain-resistant options for high-traffic areas, Carpet Land has you covered. Their vast selection ensures that customers can find the perfect carpet to suit their specific needs and aesthetic preferences.
Carpet Land's commitment to quality is evident in the brands they offer. They partner with renowned manufacturers known for their superior craftsmanship and innovative designs. By sourcing carpets from trusted brands, Carpet Land ensures that customers receive products that are not only visually appealing but also durable and long-lasting.
In addition to their impressive product range, Carpet Land excels in providing exceptional customer service. Their knowledgeable and friendly team is readily available to assist customers in making informed decisions. Whether you need guidance in selecting the right carpet or advice on installation and maintenance, Carpet Land's experts are dedicated to ensuring a seamless and satisfying shopping experience.
Carpet Land's website, carpetlandonline.com, is designed to be user-friendly and intuitive. The platform offers a seamless browsing experience, allowing customers to easily navigate through the extensive product catalog. Detailed product descriptions, accompanied by high-resolution images, provide customers with a comprehensive understanding of each carpet's features and appearance.
Furthermore, Carpet Land understands the importance of affordability. They strive to offer competitive prices without compromising on quality. By leveraging their industry connections and expertise, Carpet Land ensures that customers receive the best value for their investment.
When it comes to delivery and installation, Carpet Land maintains a streamlined process. They work with reliable shipping partners to ensure prompt and secure delivery of carpets to customers' doorsteps. Additionally, Carpet Land can connect customers with professional installers who possess the necessary skills and expertise to ensure a flawless installation.
Overall, Carpet Land is a trusted online destination for those seeking top-notch carpets and flooring solutions. With their extensive range of high-quality products, commitment to customer satisfaction, and user-friendly website, Carpet Land has established itself as a go-to choice for homeowners, interior designers, and contractors alike.
Overview of Carpet Land complaint handling
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Carpet Land Contacts
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Carpet Land phone numbers+1 (402) 467-6363+1 (402) 467-6363Click up if you have successfully reached Carpet Land by calling +1 (402) 467-6363 phone number 0 0 users reported that they have successfully reached Carpet Land by calling +1 (402) 467-6363 phone number Click down if you have unsuccessfully reached Carpet Land by calling +1 (402) 467-6363 phone number 0 0 users reported that they have UNsuccessfully reached Carpet Land by calling +1 (402) 467-6363 phone number
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Carpet Land address4301 Industrial Ave, Lincoln, Nebraska, 68504-1108, United States
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Carpet Land social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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