Cash Advance USA
Reviews and Complaints

I HAVE BEEN GETTING CALLS FRON DEPT OF JUSTICE AS WHICH THEY CLAIM STATING I TOOK OUTA LOAN FROM CASH AMERICAA I NEVER HAD A LOAN WITH THEM I TOLD THEM IF I EVER HAD A LOAN WITH THEM IT WOULD SHOW ON MY BANK STATMENT RITE BUT NOTHING ABOUT A LOAN I HAVE BEEN THREATEN TO GO TO COURT BUT FOR WHAT THEY CANT GIVE ME ANY INFORMATION AT ALL IM SICK OF THESE CALLSFROM [protected] AND 000 NUMBER THOSE ARE NOT EVEN NUMBERS THIS HAS BEEN GOIN ON FOR BOUT A MONTH NOW WHAT I CAN I DO AND BECAUSE THEY HAVE ALL MY INFORMATIONS

Yes, let them know from them moment you identify yourself that you are recording the phone call, also let them know any other communications & all phone numbers from this point on will also be recorded because you feel threatened and that you feel you are being scammed and until they can provide you with legal documents proving who they are and what they are trying to collect you will not send them any money per the FBI . (this is what I was told to do by the FBI) This deters alot of these scammers from calling over and over. Get a cheap recording device and use it! Call your local police and file a police report as well as the 3 major credit bureaus and the social security department cause they have your numbers. The FBI website also has an email link on their site to identity theif crimes. You can email them as well. This is a classic scam where you have sent your information online to someone and these people have it.WHATEVER YOU DO, DONT SEND THEM A PENNY!

I just got off the phone with the same person I think. They told me to come up with bail money because I was going in front of the judge tomorrow morning. He couldn't/wouldn't fax me any information about the loan I suppossedly took out last year some time. too went over my bank statements from he beginning of the year and found nothing. The jerk hung up on me many times. I called anoher number and it sounded exactly like the first guy, heavy, heavy accent. I asked to speak to someone I could understand and he hung up once again.
I have a heart condition and do not need this kind of crap.

I also had a call from usa cash, a Dom Harris, said I owed for a cash advance loan which I didnot apply for. This was very unerving because he had some personal information, I even went as far as checking all my bank transactions for 4 months prior. He had a thick accent and I was threatend with arrest. How do you stop this? I call usa cash and left a message to their fraud dept. (there number is [protected]) I suggest that if enough people call maybe they will do something to protect their name. As one person I do not have the power to stop them .

Don't give any information to these people. I too have been dealing with this for quite some time now. I finally was able to ascertain they are calling from two Islands in the Carribbean. If you pay close attention to the background noise, it sounds like they are calling from a public place and when they say they will connect the call to someone else, they basically hand the phone over to someone next to them. Don't live in fear of losing your job either. Let your boss know. What I did was submit a letter to my corporate HR office basically informing them I am a victim of Identity Theft and an illegal debt collection scam. I furnished documents including testimonials from this site and the BBB website where they verify this SCAM is real. I also submitted a copy of the statement from the President of the Legitimate US Cash Advance location in Kentucky. I answer the phone where I work so for me it easy, I just hang up on them. If they call another extension, my co workers are aware and pretend to take a message. What gives them away is the heavy thick accents. I hope this bit of information helps to put you mind at ease.

I keep getting calls from [protected] & [protected], threats tht they will be coming to my job to arrest me for bank fraud, & checks, based on a cash loan I tool out in march of 2010, of course the officers has an accent, cant understand. calls my job, telling me i am going to lose the job, how do you get rid of this people.?

I have been going through the same thing receiving calls from [protected]-and [protected].They fax me a paper that didnt look offical and when i question them about it they had gotten very angry.The indiviual I spoke to had a very heavy mid-eastern accent as did the woman .They wont give out no address cause I keep asking for one but they want my banking information or want me to get a prepaid card to pay them money that I dont know about cause I dont owe this company anything. Something needs to be done

I received a phone call yesterday from a John, phone # [protected]/28/10 stating that I needed to return the phone call with my attorney and this matter was urgent. I called back on 10/29/10 and "Shawn" stated that I owe money and if I do not repay or come to an agreement to pay by today that I would have to pay $6000 and attorney fees on a loan that I took out in Feb or March of this year. I asked how much was the loan for and "Shawn" told me that it was between $300 - $500. He aslo stated that if I agree that this was an oversight on my part that that at the time of the repayment I was in financial herdship that he would complete an OCCR for me so that I could "get out of " oweing $6K. The amount presented was $735 which included lated fees and penalties for non-payment. What I found very weird was that he stated that I had been contacted via email and mail in regards to this matter and I never responded. Couple of things: 1) Never took out a payday loan with this company 2) Never received notification about oweing any money 3) This in fact was the first I was hearing of this and I was asked if I had an attorney and that I would need to get one. I basically told him that I do not owe any money and that I would call him back as I needed to do some more research on my part. I checked my account and never received cash during the time frame mentioned or owed any outstanding funds. The individual I spoke to today had a heavy middle eastern accent.

These people that are calling about these payday loans are frauds and scammers. Do not give out any information. Just hang up on them. I know this for a fact. They have been harrasing me for over a year now but I know I do not owe this money and no authorities have been to pick me up like I was told and as a matter of fact, you can not be arrested for owing money, only sent to collections. Please don't fall for it... Tell him (them) to go to HELL!

Wow! The EXACT same thing just happened to me today except they called me AT WORK! I told them almost word for word what you told them as well. The guy I talked to was "Craig Miller" but also had a middle eastern accent. I am going to my bank to change all of my accounts so that they cannot access them. Cannot believe that I was stupid enough to let my personal information out online...word to the wise...never ever give out your info online...learn from my mistake.

Next time you hear from them, let them know from them moment you identify yourself that you are recording the phone call, also let them know any other communications & all phone numbers from this point on will also be recorded because you feel threatened and that you feel you are being scammed and until they can provide you with legal documents proving who they are and what they are trying to collect you will not send them any money per the FBI . (this is what I was told to do by the FBI) This deters alot of these scammers from calling over and over. Get a cheap recording device and use it! Call your local police and file a police report as well as the 3 major credit bureaus and the social security department cause they have your numbers. The FBI website also has an email link on their site to identity theif crimes. You can email them as well. This is a classic scam where you have sent your information online to someone and these people have it.WHATEVER YOU DO, DONT SEND THEM A PENNY!

I am going through this as well. I have talked to a Carlos Williams and Keith McNulty. The number that I received does not work. They say they are from ACS (Affidavit Consolidation Services) and they are calling with a loan that I have from Advance Cash USA but they cannot give me any information and they are harassing me at work and they are calling the main line of my job asking for my supervisor. When I told them that I was going to call the cops, they hung up.

I am going through the same thing right now with advance cash usa I have never taking a loan and some one keep calling stating that I owe $300 on a loan I have never taken The number I have is not in service and The ignorite guy keep calling saying they will see in court but wont give me a name or number! AK

Wow, this has happen to me as well. They stated I owe $300 for an online cash advance from CASH ADVANCE USA in March of 2010. What's funny is when I called my bank it showed that I didn't open my account till July of 2010. I talked to a person which said he was an officer and that my file would be downloaded to the county in which I lived and 3 charges was going to be filed against me and that they needed my lawyers information if I wanted to go to court. So I asked for details all they gave me was the bank that the money was supposed to be deposited and the month and date so I contacted my bank that's when I found that my account wasn't open til July and no such depoist's was made. So I called the number back told them that my lawyer wanted them to mail all documents of said deposits and warrants. Well they claimed they couldn't mail any information I needed to give them my lawyers info and hung up. Well I tried calling the number back and now it's says the code or codes I have dialed in incorrect, and I haven't got anymore calls from them.

My wife and I are going through the same crap it's pretty bad when you are trying to get help and you run into this bull Please let me know if anybody found a solution on this matter!

these people have called me between 15 and 20 times a day from phone number [protected] and have threatened myself as well as my husband with being arrested. they will not send any proof of this payday loan with US CASH ADVANCE. the people that are calling have a very thinck accent and will threaten you until they break you down and agree to pay them. they will have all your info ss#, references, birthdate and so on. they will hang up on you and call right back. the guy that is calling me says his name is demitiurs williams. do not pay these people anything they are a scam.

Jayboi7- I've had several more calls from them but other than that no I've not had any other correspondance. I did tell them that i was contacting my attorney the last time i talked to them. They called back after this and my husband answered told them he was recording the phone call and that they sounded like a scam and they had the wrong number and i've not even had a phoen call since then. Also our local police station told us that these phone calls are made with a router from other countries to threaten people so they are not even in this country. The police also told us they would call them back for us and explain the laws of our country about fraud and threatening people and such. We haven't had to do that yet though. I would just keep a close eye on your accounts and make sure to let your banks know what is going on. If you do see anything that is fraud you can contact the credit bureau and they will get you a form called a fraud affidavit which you send into all three credit facilities and this will put a hold on all your credit accounts so that they can't use them. it is bothersome for you however it's better than paying a large debt that's not your own. you also if need be, can change your social securtiy number through the social sec office. I don't think you will have anymor issues though. There was another lady in my office that was getting the calls at the same time as me also. She never got anymore either. She told them the same as me that she would call her attorney. They quit calling her after that.

hey i have had phone calls like this too..i know they had my info..and my identity..i have closed my account and opend new ones but scared about my identity...can anyone tell if anythings happend to them since..?..

I also was almost scammed from these very rude and hateful people. I however called my original loan place and asked them to look up my information. They sent me confirmation (receipt) emails for my pay offs. Just so I would have them. These people call from all kinds of numbers (probably some kind of router) my loan company did tell me that they were working to try and locate these people and press charges on them. Please be advised that they can NOT take you to court or get you fired. If you are getting calls you can contact your local States Attorney for legal advice as to how to press charges in your area. The fact that they are threatening anyone is a federal offence. It is illegal in all states for a collector to threaten or cuss at you in any way. A real attorney knows this. These people just think they can't be caught and are preying on those of us that are down. Please push back. Contact your local police department. Turn in all the phone numbers and if you can voicemails that you receive. The more information that we can give the law the better chance we all have of getting these people caught. Take care of yourselves and don't let them scare you. They are fake collections, attorney's and evil people.

I received a call today from +[protected] stating that I got money from a payday loan. I never received this loan but they knew my info. I told them that I never had a loan and they said the company has been trying to collect. I told them to go ahead an sue me because I could not understand him. His English was very poor. He could not give me a amount or anything just that these people are trying to get this money that I don't even know the amount.

9/20/2010

I started recieveing these phone calls today from 3 different #'s the first one was from [protected] he said his name was johnathan knight and that they have been trying to get ahold of me for a very long time via email and phone ive herd nothing from him i check my email everyday! he said i took out a loan for 355$ and now i owe 1002$ however he did have ALL my info such as contacts, ss#, phone # and st address he would not work with me on a settlement he said he was at his last option and that was for me to pay now or go to jail tonight for it he said he was issueing a warrent for my arrest and hung up the phone... i dont remember doing any of this i called the ftc and they said it was a scam not to even answer the phone the other #'s are [protected] which registers to bartow fl, the other # is [protected] this registers to tampa north fl. and finally an investigator named daniel parker or he says it like danielle parker his # is [protected] this one registers back to a bank in pa! now im either stupid and cant remember s#! or the [censored] idiots need to go the hell on! im tired of this...thanks

I got a call from the [protected] number today.

"John Smith" told me I was being sued and he wanted my lawyers info. I asked him by who and for how much and he refused to answer me. Then I called back and told him I had talked to a federal judge and that I would represent myself. He got very nasty, threatened me, the whole 9 yards. When I told him he was going to be investigated, he started cursing me and when I started laughing at him, he hung up.

Everyone who gets this phone call needs to report them. Hopefully, the federal government can catch up with them and lock them away, like they keep threatening to do to us !

[protected] is the latest number they have used for me. "Officer Robin Johnson", with the Dispute Resolution Center, or something like that. With an accent so thick I can barely understand the message he left. It makes me furious to think how upset I was when they first called about 3 weeks ago, crying on the phone while they acted like they were doing me a favor, letting me settle my 300$ debt that had grown to over 1200 dollars for just 650$. Jerks. One of the few times I wish I can just reach through the phone, y'know? BTW, I didn't pay, thanks to my extremely ticked off husband.

Same thing happened to me ! They've been calling me saying I owe $300, I tell them it's bogus and TODAY the guy started yelling at me saying "I'm gonna come rape your wife and your daughter and make you watch!"
what the hell...

[protected] is a number that these people are using, his name supposely is Ricky Marshallworking for Morgan & Associate Law Firm. DO NOT GIVE THESE PEOPLE ANYTHING, they are very shaky. I think these people are a disgraced to all good people in the world.

There is another company that goes by cash advance, saying they are cash advance now. There have been multiple people with this situation. All persons with these threats need to forward these emails to the address that they are given when they call the actual Cash Advance Now company at !-[protected]. They are trying to get these kinds of fraudulent emails and threats to stop. Because the people that are sending these out are NOT with cash advance now!

I have been dealing with these SCAM ARTISTS for over a year! I have never recieved a pay day loan from this company, but yet I have these IDIOTS calling me telling me that I have a pay day loan on behalf of U S CASH ADVANCE that has defaulted... I do have pay day loans out there, but none from U S CASH ADVANCE like these scammers are claiming... My situation is alot like all the other enteries I have been reading about... I started getting calls back in April of 2017, these people ( always men) tell me they are with the federal investigation crime network, blah, blah blah... & that i have a legal situation filed against my name & social security number... I advise these people that I don not know what they are talking aboun & they advise that they will have me arrested & warrants issued on me... They have me petrified to the poin that I constantly look over my shoulders! I have reported them to the local agencies in my area... Im most recently have recieved a phone call from someone with the FTC ( who was very helpful)...

The most recent phone call I got was yesterday 5-5-11 from a Stuart Miller- claimed there was a pay day loan in my name... He told me he would transfer me to his supervisor... I hung up... Today I decided to call the number they left on my work voicemail [protected]) The guy answered the phone legal department.. I asked legal department for what company, he asked what my name was, I stated my name & he proceeded to tell me that I had a pay day loan through U S CASH advance that has defaulted I advised him I knew nothing about what he was claiming.. he advised for me to have my lawyer to contact them & hung up on me...

I goggled US CASH ADVANCE, the forst thing that pops up is Telephone Collection Scam...

PLEASE BE AWARE OF THESE PEOPLE... THEY CONTACT ME EVERY 3 MONTHS OR SO FOR OVER THE PAST YEAR!

Received several calls from someone claimed his name was John sounded like an Indian accent. I have gone on line a week ago to get a payday loan. This man proceeded to tell me I needed to pay a 3rd party called an (ACS) $148 in order for them to send me $2017 and it must be wired to my bank. I advised them that I didn't need that much. He insisted that I would get this money. I refused it just sounded suspicious no one just gives out that kind of money. The number I got call from [protected], but he wanted me to go to a Home Depot to purchase a prepaid visa debit card to place the money on there and they would also send that $150 back as well...

I've never taken a loan out must less a payday loan. And I keep getting emails threatening me with arrest warrants. Matthew Morgan from matthewmorgandebtcollector@gmail.com
Trying to get money out of innocent people.

i agree that these people should be investigated. they just took 540 out of my dchecking account and i dont owe it to them. now i am fighting it. cant talk to anyone of the phone and it is soo frustrating. i am a single parent who works very hard for what i have. please help if you can.

THis place is the biggest rip off and should be investigated. They charge 120 dollars every time you make a payment to them. Even if you pay the balance in full whether it is the first payment, second, third up to as many until it is paid off. Each payment costs an extra $120. This company is getting away with taking advantage of people in a bad financial situation. This should be illegal.

When I read no faxing, no credit checks. But suddenly here comes the faxing, you need a bank statement, paystub, voided check etc. when all information of this is on the application. Can't seem to talk with anyone. It is a waste of time. I say try and do without. Rip off city. When owe $300 you are charged $390 and when you miss a payment it goes from $300 to $594.