Castlery’s earns a 4.0-star rating from 1 reviews, showing that the majority of furniture shoppers are very satisfied with their purchases.
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Impressive Quality and Service
I recently purchased a chair from Castlery and I must say, I am impressed with the quality and service provided. The delivery was faster than expected, and the chair itself exceeded my expectations. The wood and leather used are of high quality, making it both comfortable and stylish. I am absolutely in love with my new chair and would highly recommend Castlery to anyone looking for modern and well-crafted furniture.
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Pros
- Modern, chic furniture designs
- Reasonable price for quality pieces
- Frequent discounts and promotions
- Interactive online room planner
- Positive customer service reviews
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Cons
- Limited Physical Showrooms
- Higher Price Points
- Delivery Delays Possible
- Limited Customization Options
Castlery Complaints 0
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Is Castlery Legit?
Castlery earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Castlery has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for castlery.com can be seen as a positive aspect for Castlery as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Castlery's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Castlery.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Castlery.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Castlery have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Castlery and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Castlery
Customers can browse Castlery's offerings through their online platform, which showcases their furniture with detailed descriptions and images. The website allows for an easy selection process based on categories, new arrivals, and collections. Castlery also provides a service where customers can view certain products in a virtual room to better gauge how the items might look in their own space.
In addition to furniture, Castlery sells home accessories, including rugs, cushions, and lighting, to complement their main product lines. These accessories are curated to match the modern style of their furniture offerings.
For those interested in purchasing, Castlery provides delivery services with options that vary depending on the customer's location and the size of the items ordered. They also have a customer service team available to assist with inquiries related to products, delivery, or after-sales support.
Castlery's approach to furniture retail is centered on providing a seamless online shopping experience, with a focus on contemporary design and functionality. Their products cater to individuals looking to furnish their homes with modern and stylish pieces.
1. Log in or create an account
To file a complaint or review about Castlery on ComplaintsBoard.com, start by logging into your ComplaintsBoard.com account. If you don't have an account yet, you can create one on the website.
2. Navigating to the complaint form
Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website. Click on it to proceed with filing your complaint.
3. Writing the title
Summarize the main issue you have with Castlery in the 'Complaint Title'. Be concise but make sure to capture the essence of your concern in this section.
4. Detailing the experience
When detailing your experience, mention key areas such as any transactions with the company, the nature of the issue, steps taken to resolve it, the company's response, and the personal impact of the problem. Provide as much relevant information as possible to support your complaint.
5. Attaching supporting documents
If you have any additional supporting documents related to your complaint, remember to attach them. However, avoid including sensitive personal data in these documents.
6. Filing optional fields
Use the 'Claimed Loss' field to state any financial losses you have incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Castlery.
7. Review before submission
Before submitting your complaint, review it for clarity, accuracy, and completeness. Ensure that all necessary information is included to effectively communicate your concerns.
8. Submission process
Click the 'Submit' button to submit your complaint or review about Castlery on ComplaintsBoard.com. Once submitted, your complaint will be processed by the platform.
9. Post-Submission Actions
After submitting your complaint, regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any developments regarding your issue with Castlery.
Remember to follow these steps carefully to effectively file your complaint or review about Castlery on ComplaintsBoard.com.
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Castlery Contacts
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Castlery emailsjennifer.nasr@castlery.com98%Confidence score: 98%press@castlery.com97%Confidence score: 97%Communicationmarketing.au@castlery.com97%Confidence score: 97%Saleshelp.sg@castlery.com97%Confidence score: 97%Supportmarketing.us@castlery.com96%Confidence score: 96%Saleshelp.us@castlery.com96%Confidence score: 96%Support
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Castlery social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
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