BEWARE DO NOT USE CCI HOTEL RESERVATIONS, or GETAROOM.com! 10/9/2021 I went to Holiday Inn Express Website via my Google Pixel Phone to book a reservation. Evidently it looked like Holiday Inn but wasn't. The total didn't show until you were asked to pay. When I went to pay my bank, USAA popped up and said are you sure you want to do this charge, I said cancel charge because to me that was a big red flag. However, CCI processed the reservation and charge anyhow. I can't dispute the charge with my bank until it goes through. I did contact the vender of the site that fraudulently charged me and received absolutely no help at all. I have never lost my cool like that with anyone. Refused to put a supervisor on phone, refused to understand that if I did not authorize the payment they can't charge me,... They absolutely refused to assist. How can they charge when you didn't process the payment? So as soon as this payment goes through I will contact my bank and file the fraud case. I am contacting the hotel next to cancel directly with them. I will also have a friend file a bug with Google so that this doesn't happen again with CCI which is also a part of GetARoom.com, neither of which were logged into knowingly. BEWARE and don't use anything related to these companies.
Desired outcome: Bank refunds the charges, fraud filed against these companies, Google drops them for fraud as well!