Celebrity White Teeth and Smile White Pro review: SCAM 49

I also signed up for the free trial of Celebrity White Teeth. It says you only have to pay $1.99 for shipping and handling. What they dont tell you is that they are going to charge you $150.00 plus $12.99 every month. If you dont cancel within 14 days of when you ORDERED ON LINE, NOT 14 DAYS WITHIN RECIEVING IT, they will charge your account. Then they have the weirdest customer service number and it says to leave a message. This is the only number that worked for me [protected] and if it hadnt been posted on this site I wouldve never gotten this cleared up. I had to Email threats about fraud before they got back to me. Dont call the [protected] number(this is the only number on their site) because they say they dont work for celebrity white teeth. Also if you have any more trouble E-mail productsupport@123.com and leave your name and zip code and ask to cancel your account Hope this helps.

I went to the better business bureau and started a complaint. I put in this info for the company.

Celebrity White Teeth
20100 S. Vermont Avenue
Torrance, CA 90502

Hello,

I work for Celeb White Teeth. I'm sorry that you are unsatisfied with our product. Please feel free to contact our customer support center by email or our toll free number at support@celebswhiteteeth.com/ [protected], Monday – Friday 9:00AM - 9:00 PM EST and Saturday 9:00AM – 5:00PM EST. We suggest email for a faster response. We will be happy to answer any questions or solve any issue that you may have.

My complaint with the Celeb White Teeth is that you can't find a telephone number or a e-mail address that works! The descriptions that they use when they take money from your account are not usable or understandable ... CKCD AUTH 02/23 NXT* CELEBWHIT, CKCD DEBIT 02/13 2CO.COM*SM ILEPRO [protected] OH, CKCD DEBIT 01/26 AVA*TEETHC ELEBCS.C [protected] FL and I finally found out a number to use by searhing this scam site. I haven't changed my bank card yet, let's hope the cancellation works... regardless I am still reporting them to the better business bureau.

I ordered the free sample with the "no risk free 2 week trial period" on the 8th of February. I never heard anything from them for 8 days and there was no phone number to call to check on my order. Finally, on the 16th, my card was charged the authorized $.99 and I waited to receive my sample. I didn't receive it until Tuesday the 23rd. (I don't know if it came Monday or Tuesday as I didn't check the mail on Monday.) There was NO phone number anywhere on the papers that came with it, nor on the box; not even a mailing address. I was going to cancel the next morning, but didn't even have a chance to.
I have signed up for account alerts with my bank and Wednesday morning 2/24/2010, I got an email alert from my bank for an overseas charge to my debit card in the amount of $149.94. WHAT HAPPENED TO THE 2 WEEK TRIAL PERIOD? It seems they hold the order until the two weeks is up and ensure that you can't call within the two week period after having tried the product! I googled the company and up popped all kinds of complains like this. I feel so stupid! I found a customer service number on one of the sites and called. They were horrible! They just kept saying I got my free trial period and that it started on the 8th. Total false advertising. When I asked the woman where they were located and complained that an address was not available, she said Miami, Florida. I told her that was not true because their charge had come through my bank as an international electronic charge. She denied it. I asked for the address in Florida and she said she was not allowed to give it out. Finally after 2 days of phone calls and emails, a supervisor admitted that the company was based out of Cypress, but also refused to give the address.
I had to send a "refund request" by email and call a separate phone number. They refused to refund my money saying it was in the terms and conditions on the website. I told them I was not interested in any membership and since I'd already cancelleed everything, I demanded my money back. They refused. They refused. They refused. It's a scam. I called the bank to dispute the charge and cancelled my card. Lesson learned. RESEARCH THE COMPANY FIRST. THEN BUY. I Can't believe I was so stupid.

DO NOT FALL FOR THEIR TRICKS! CELEBRITY WHITE IS A SCAM! IT HAS NOTHING TO DO WITH A YOUNG AMERICAN HOUSEWIFE BUT OVERSEAS SCAM ARTISTS IN CYPRESS.

ACTUALLY, REMEMBERED I GOT THE PHONE NUMBER FROM MY BANK, BECAUSE ALL THE OTHERS I'D FOUND ONLINE DIDN'T WORK, EXCEPT FOR ONE AND I HAD TO LEAVE A MESSAGE.

I fell for this trap Celeb White Teeth -

Have you teeth shine like the stars.

Try all you have to pay is for shipping.

They sent me a package tried it. SUCKED..

Then they sent me another.

I did not order it.

So I sent it back and called Celeb White Teeth [protected], they said that I had 15 days to cancel the order and I did not so you now have a membership and that's what the 149.00 is for. PISSED i told them I returned the product and never opened the package. So what is my membership for. They said if you returned it there is nothing we can do thats your fault so now I have nothing but a headache, Canceled Bank Account and a Pending Unauthorized charge.

New we site will be on how to get your money back cause if your reading this you got scamed to.

I just got scammed first.

http://www.celebwhiteteethscam.com NEW WEBSITE ON HOW TO GET YOUR MONEY BACK.

I got a refund. I suggest that if you are having difficulty with the call center people in getting a refund, just complain to the FTC and Better Business Bureau. That worked for me.

All of the complaints i have read are not just fabricated stories, but true. I too, fell for this advertising and the two week trial. Hogwash, there is no such thing. This company is fraudulent and the clear definition of a scam. I am embarrassed I was lured into this scheme. My bank has notified me the charges come up on alert. I am blatantly lied to by representatives of CELEBRITY WHITE who claim my account is cancelled and it is not. I provide cancellation numbers, date and time of calls and CW representatives deny the call took place even though it is on my wireless bill with the Celebrity White telephone number, date and duration. I could go on about the corruption of this company and lack of honesty and integrity, but I have made my point.

I beg anyone and everyone to NOT USE this company. They are criminals and need to be found, prosecuted and incarcerated. They are corrupt and nothing but white collar thiefs.

Dwntourth

Yep Total scam,
My wife did the free trial with cleb white and another one. We were charged $450 before I knew what was happening. Bank can't do anything. You have to cancel your card. May I suggest reporting to you state attorney general and the feds. They love going after scams like this because it makes them look good at election time. Also every time you see it advertised on a website you are visiting. Quickly email the site about the fraudulent nature of the "business" Have a letter stored in your CPU that you can just copy and paste to the email of the websites you run across with this scam advertised. That way it will not take but a second of your time. Sure wish they were located in the USA, would love to threaten them physically.

THIS IS A SCAM! I ORDERED THE SAMPLE, MY CREDIT CARD WAS CHARGED AND I NEVER RECEIVED THE PRODUCT! WHEN I CALLED CUSTOMER SERVICE, AS 20 MINUTES, THEY TOLD ME I HAD TO MAKE A REQUEST FOR THE REFUND IN WRITING; I DID AND THE SENT ME A RESPONSE SAYING TO CONTACT CUSTOMER SERVICE AND REQUEST IT, WHAT A RUN AROUND. CUSTOMER SERVICE SAID THEY CANNOT REFUND THE MONEY DUE TO THEIR POLICY! P L E A S E DON'T GET CAUGHT UP IN THIS SCAM. I PLAN TO TAKE MY COMPLAINT TO THE PROPER GOVERING AUTHORITIES. IF EVERYONE DID THE SAME THING, MAYBE SOMETHING WOULD BE DONE TO THEM.

Complain to FTC.gov and your states attorney general. This company is a scam

I guess I get to join the 100's that have been scammed by the celebswhiteteeth.com ordeal. I too have been taken by these criminals for $169.95 for a membership I did not authorize. I made a complaint with the FTC because the site is in violation of their new testimonials rules as well as the company scamming people. I have not heard back from them yet. Just make sure you cancel your card. I would complain to my Congressmen and Senators, but I doubt they will help since they are currently overburdened with finding their ways of screwing us Americans out our money as well, if you know what I mean! Any lawyers out their know of a way we can get a class action law suit started against these companies? Any hackers who think their kung fu is really good, think they can take down the www.celebswhiteteeth.com site or the www.everbrite.com sites? If so, we really can use some cheering up. Post your results here with the link showing the site hacked and we will celebrate your talents.

I am also a victom of celebirtywhiteteeth.com...my daughter said it was a $3.95 of shipping and handling for a free trail of the product. I to did not give authorization to charge my account of 149.95 for a membership I did not sign up for. There was no warning whatsoever of any charges to my account no bill or letter stating the would be a fee of 12.95 a month for the product. I am a single mother unemployed mother at this time who they took from...my account was at 00.00 when I went to get my daughter diapers. I am angry and the only thing customer service can tell me is that there was a charge of 149.95 and there would be a cancelation of 12.95 for the remainder membership fee...what membership I did not sign up for the membership? these people are scamming everyone be very aware.
.

This happened to me too - I was able to get the money refunded by my CC Company and I closed that card also - I had an additional 'bogus' charge show up after I argued so much with the people on the telephone and through emails so it seemed that perhaps closing the card made sense - a bit of a hassle but I'm whole now...they are actually known as Aviayo Media, LLC in Miami, Fl - Report them to the Better Business Bureau and the Florida State Attorney Generals office - also Call their offices - [protected] and leave a complaint.

I JUST GOT SCAMMED TOO!

They just refused to refund my account the $169.95 that was fraudulently taken from me in a phishing scheme I was caught in on Craigslist.

Someone going by the name of Nancy Bennett, who I have discovered has posted on Craigslists all over the United States, was claiming to be a local here and giving out free dog food. I tried to get some but she told me she had already given it away, but she worked for a dental office and they gave away free teeth whitening products and she would send me some, all I had to do was pay .99 cents shipping and handling. She then sent me to celebwhiteteeth.com to get my supposedly FREE trial. I entered my debit card number and I received the product without any notification that 2 weeks later I would be charged $169.95.

This is a PHISHING scheme to steal people's debit card numbers so that your company can use them. This is FRAUD.

Please people, file claims with the FTC and the Better Business Bureau, AND contact Clark Howard's radio show so that this company can get national-level exposure about this PHISHING SCHEME. By refusing to make it right and refund my money, they have become a willing participant in a felony. I will do everything I can to expose Celebswhiteteeth's participation in this phishing scam.

I say we get a class action suit against this company Celebrity White Teeth post it on Face Book, Twitter and anywhere else so other hard working people like us do not get screwed... Is anybody out there a Lawyer please tell us what we can do!
Meanwhile post something on face book, twitter ect. I did.
Take them Down

I don't know how they sleep at night?

I knew going in that I had to cancel before March 8. I cancelled on March 2 and on March 12 they charged my card. I called customer service who could only cancel my membership. He confirmed that my request for cancellation was in their files, but said they had emailed me to call them. I never rec'd that email. He gave me an email address for the "refund" department who have not responded. I am now filing a fraudulent charge report with the credit card company.
Along with Celebrity, I ordered Extreme Brite White. Now this is a downright scam. I tried to cancel and was told I did not have an account. I rec'd the product on March 10 - 2 days after I had to return a portion of the product to avoid being charged. When I contacted them again, I was told it did not come from them. I cancelled my card before they could magically find my records.

Celebrity White Teeth is a scam...contact ic3.gov to file a complaint and the Better Business Bureau in Atlanta, GA. The contact info for this company is 2025 Dasoupoli, Smyrna, GA 30080. If all we do is complain about this in these chat rooms nothing will happen...LET'S GIVE THEM WHAT THE DESERVE

OK Everyone go to ic3.gov and cast your complaint you know it takes a Village so LETS SHUT THEM DOWN!

They have scammed me out of $300.00. They took it out of my account because I ordered the free trial. One for me and one for my husband. I didn't get the order until almost 2 weeks later. My bank notified me that I was be charged $149.95 two times. I told the bank that they had told me that they were going to refund my money. They took the money out of my account in early January. Now it's almost April and I have not received my refund. The company states they reside at:

3 Athinodorou Street, 2025 Dasoupoli, Strovolos Nicosia Cyprus

They are scams...DON'T ORDER NOTHING FROM CELEBRITY WHITE TEETH. and if you google their address..it sounds like they sell more than just celebrity white teeth. Be careful. I am going to my bank on Friday and cancelling my credit card and have a chargeback done. Check to see if your bank will do this also for those who have lost money. I am also calling better business bureau.

I got scammed so badly by this company and just received a letter from Wells Fargo saying that I was charged correctly and that they basically won't refund me the $149.95. Some of you said you got charged more than that amount for about 12 dollars. I am so nervous that I may just close that credit card and open a new one for piece of mind. This is disgusting on every level. I wish someone would take this company down and give all consumers back their money. I think they are in the U.S but handle their calls by [censored]s in God knows where. Those people on the phone are nasty and so unethical. They made my blood boil so much that I was cussing left and right. I wish them nothing but bad luck and hope that karma gets them someday soon.

I submitted as many complaints as I can. I still can't believe I fell for this scam.

Oh and Kmedia - are you kidding me? The company you are working for is scamming people for a living. How do you sleep at night knowing you scammed a single mom who needs to put food on the table? You should be ashamed of yourself. I can't believe you even admit to working for this scamming company. If you have any morals help us get our money back or please let your management know they will be going down soon! I work in the entertainment industry and will do everything in my power to expose you and your company on Dateline or any respected news show! I want to see every one of those customer service "supervisors" as they call themselves (I call them low lifes) dragged out and cuffed for the world to see and applaud as you get locked up for this illegal business you are conducting.

go to ic3.gov and send your complaint they will investigate the Companies do this everyday for a week or more the more complaints the better! They are crooks and once you give them your credit card they will use it else where trust me

I work for Celeb White Teeth. I'm sorry that you are unsatisfied with our product. Please feel free to contact our customer support center by email or our toll free number at support@celebswhiteteeth.com/ [protected], Monday – Friday 9:00AM - 9:00 PM EST and Saturday 9:00AM – 5:00PM EST. We suggest email for a faster response. We will be happy to answer any questions or solve any issue that you may have.

To the above employee that works for Celebrity White Teeth. Customer Service has been contacted several times with no help I don't know if you are being paid well because you should be as much as this company takes in unlawfully. So I am assuming you feel good about your 20, 30 40 dollards an hr job because if you are not getting this much you indeed are one of us getting ripped off check it out talk to your superior and find out exactly what goes on where does the money the company takes in go. Because they are not shipping out product or giving refunds to unsatisfied customers. Ask them check it out better yest get on line and order the sample and then cancel and see if you get your money refunded. Go ahead prove me wrong. Then check complaints on twitter, face book e-mails etc. The advertisement does not use real local people its all a scam and in todays economy you should be ashamed for working for such a company.

I was scammed also I would suggest you contact your bank or credit card fraud dept they gave me my money back.
I also filed claims with Government Agency like the Better Business Bureau, FTC you can do that on line.
Here's Celebrity White Teeth address you will need it for your claims in Ca: 20100 S Vermont Ave Torrance Ca 90502 Phone [protected] email: support@celebwhiteteethshop.com. If you read on this website you will find the Florida address and if anyone else knows other addresses for this company please post the information about your state. I have also contacted a lawyer to see if they would be willing to represent us in a class action case. I will let you know what happens and I will post the information so you can be apart of it.

I thought i would add my name to the many who have been scammed by this dishonest company. Not only did I get charged the $89.00 after only 6 days, before the product even arrived at my house, but my bank charged me an overdraft fee, because my account had insufficient funds to cover the charge. I called the company, and a lady told me she could only extend my trial period for a few days until I received the product, but could not reverse the charges or the overdraft fees, which I don't feel entitled to pay because I didn't authorize them to charge the $89.00 anyway, especially before I even had a chance to try the product. They are counting on us just giving up, and not complaining or following up, but i intend to file a complaint with the FTC and BBB. This is a good example of why not to do business online...what a shame.

The scam is you have 10 days to cancel. I got the products 12 days later in the mail. Then the unauthorized charges show up ($87.47 for EverBright, $69.95 for Celbrity White, and $40.00 for IBuildWealth who bought your name from XMBRANDS and charges you for it) show up on your bank account. Hours and hours of "on hold" phone calls, I was informed I had to cancel within the 10 days after the initial online purchase. They know it takes more than 10 days for a product to get mailed in the U.S. and not giving us enough time to even try the product, let alone time enough to cancel, I haven't even received the product yet, how do I know if I want to cancel or not. This is a SCAM. Contact Florida Attorney General about "XM BRANDS" who are the main distributor for various products that are currently on the scam list. Go to your bank and stop any further charges and file a claim through your bank. Hopefully, enough people will contact their Banks, Florida Attorney General, facebook, twitter, etc. and get these guys stopped and get our money back.

I am also a victom of celebritywhiteteeth...

I was drawn in by the spokesperson in the ad as she was from Utah and I thought "trustworthy"? Wish I could find the ad again. . .

I read EVERYTHING in the ad and determined the only cost would be $3.95 for shipping and handling for the FREE trail of the product. There was NO mention of a "membership fee" - or for additional fees of $12.95 per month! I did NOT give authorization to charge my account $149.95 for the membership or $12.95/month. There was no warning whatsoever of any charges to my account, no bill and no letter stating there would be a fee of 12.95 a month for the product.

I keep a close watch on my Visa account and noticed the charges almost immediately. INCLUDING the "charges to convert the money into whatever kind of currency these people use" as it appears they reside in Canada? Although the product came from California?

Seems like I was luckier than some of the others because I WAS able to get a person on the phone to discuss the charges. I was informed that since I had not "cancelled" my membership (which I didn't know I had?) - that the $149.95 could not be reversed - OR the $12.95 as it was past the 14 day period.

I said there was no paperwork received with the product to inform me of "membership fees and monthly charges or a 14 day grace period?" and to that he responded that they do everything "paperless". I should have gone on their website to read the things that I had "agreed" to? What website? How would you know until you saw the charges show up?

I have disputed the charges and cancelled my card so that further charges cannot be applied. AND I will report them to the Better Business Bureau and whatever other agency I can, to possibly help in shutting these scammers down. SHAME on THEM!

These people are scamming everyone be very aware!

Sincerely,
One P-O'd Customer!

I was also stupid and signed up for this. I cancelled within 14 days, but I was still charged $149.95 which after several calls and emails was refunded to me. What nobody told me is that this company is overseas so I was also charged $4.5 for foreign currency transaction which will not be reimbursed by the bank. This happened a few weeks ago, and then I was looking at my bank account online and there is a fee that will be charged of $1.29. I called them again: [protected] and the lady said it is a cancellation fee! Is this a joke? WHen are they gonna stop charging my credit card? I don't care that is only a dollar, they have no right to keep charging my credit card this way. And what is funny is that I also got the phone number frm my credit card company and when you called it just says "customer service", I asked what company that was and the girl was like "did you place a trial offer online recently?". I mean, she couldn't even say what Company that was, later she said it was celebrity whitening. This company should not be allowed to continue with its business.

Oh God, i just found this one after while searching their website. Follow right behind mt9999, i hope i am the last victim of this scam.

Everything that all people said here is 100% correct. I experienced the same thing (the cancellation, the complaint, and all, but it never worked). IT'S A SCAM. I have been charged $169.95 (NXT*CELEBWHITES), $40 (IBUILDWEALTH), and $5.10 (International service). Fiuhhhh. I can't now believe that i was so stupid. Lesson Learnt.

Guys, you want to know who is handling these scam accounts? it's DEEPAK ARGAWAL .
where are they located yes the company is located in FLORIDA but there call center who answer the phone calls and gave false information(who is of course agents are obligated to lie)

ContactCenter.com
10th fl. Merchant's Bank Bldg.
117 Tordesillas St. cor. H.V De la Costa
Salcedo Village, Makati City

for more info try to type in their company name through Google:
- contactcenter.com or for more contactcenter.com scam

Well I hope they cuff and beat Deepak Agawal on live television and send his ### to hell for what he is doing. I still can't believe I got scammed so badly for this much money and let it happen to me. Is a civil suit in place? I want to personally slap the MFer!

Hi again,
I posted about a week ago, and since then, took what I had and visited my bank. I was surprised that they had an open mind to my story, and when I showed them some of the posts here that I had copied and printed, they agreed with me that this scam needed to be stopped. They told me the only and best way to hit them where it counts, is to do chargebacks on all of the charges, and then it is in their court to prove that we actually ordered and agreed to all of the foolish and illegal charges, which, of course, we didn't. I noticed that today, all of my losses were reinstated to my account, and hopefully will stay there, and not be contested by this scam. I wish all of you the best, and wanted to share my experience, which might work for others of you who can still do chargebacks. By the way, my reinstated losses were over $350.00, because some were overdrafts incurred when the companies withdrew my money, which I wasn't prepared for.

What do you mean charge backs? How does that work exactly?

I was just scammed!

On 3/30/2010 I saw the add and ordered the .99 trial which I still have not received. Noticed today my debit card was charged 171.31 plus another 80.62. I called and the lady I spoke with said her tracking sytem for the free trial was down. She also stated that I did not cancel with in 14 days. I did cancel by email on the 13th day. Getting no answers and nothing but lies! I will have to cancel card tomorrow and try and make more phone calls complaining.

Has anyone on this board received their money back? I got letter from Wells Fargo saying charge is legit. I want to take this company down so badly.

Yes i am sure this is another scam site. I used a visa gift card when ordering the 2 products mentioned somewhere. I called immediatly to cancel my membership but wasnt in the system. Called back 24 hours later and i was told it was cancelled. I then filled up my truck, car and busa with gas to use up the gift card because i knew they would just charge me anyways. Come on people wake up, never use an account that has money in it for shady stuff on the innerweb.

oh and i just now recieved one of the orders. not sure if it was the one with the 10 day trial membership or 30. reguardless it has been way over 10 days since i placed the order. kinda funny how you have 10 days from the day the order was placed but dont recieve it until 30-40 days later...

I was also scammed for 250.00. I cancelled two days before the 14 day trial priod and had all the proof. I had to get a police report and fill out papers at my cedit union along with my proof and I received ALL my money back today. I did have to cancel my debit card and get a new one but was so worth it to screw these people.
One of the lucky ones!