Cemex’s earns a 1.0-star rating from 4 reviews, showing that the majority of construction professionals are dissatisfied with building materials.
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Not giving me my bonus I worked for
I worked for Cemex for 9mos. Was told by hiring manager Jose that we receive a quarterly bonus. I worked the full last 3 mos prior to leaving and a couple wks after. Oct - Dec. I quit Jan 23. Cemex sent bonus out 2/2/2023. I called HR to find out where mine was, and was told I do not get it since I left. Even though I worked the time frame. I want to see where this is in writing. Because I did my job, I did my part and now they are being horrible and giving what I was told I would receive
Desired outcome: I want the bonus I deserve that I worked for, that was said to me that we would get.
Iron Mountain non communication / Breach of contract and confidentiality / Breach of CEMEX internal family policies
During covid I was hired to fill a gap due to CEMEX UK having no bid team.
I wasn't being paid on time to the terms discussed with Mark Owen, and Iron mountain was not communicating.
I had to chase a payment and was bullied by Louise West on the call, and subsequently had my family undermined as CEMEX refused to communicate with me or my business, preferring to go through your employee (my brother) and my wife (Who is not a partner of the contracting company) with confidential payment information.
I was also lied about during this process to my brother, and the family is now split.
Desired outcome: Apology in writing to James Fairclough and Myself.InvestigationCompensation for the damage to mental health, family well-being and financial situation resulting.
broken windshield
Multiple rocks flew off your truck on June 27, and one broke my windshield. I a have contacted the company several times and it took multiple calls before I even got to a person who enailed me a windshield claim form. I sent the form back on the day I got it and I have gotten no response. It's been almost two weeks since I turned the form in. I asked for a followup and was told that an update had been requested - and then silence.
Desired outcome: payment of my deductible for windshield replacemet
Loan fraud
I applied for the loan, and used the services of the company Cemex Services Inc. They asked to pay for insurance fee, and after I transferred money to their account, they only promised to provide my loan. They changed days and time, and in the result I received nothing. I paid for the insurance about $5, 000, and I asked to return this money, but the seller didn’t reply to my emails, and the phone was switched off all the time. I wonder if someone had the same situation and can offer good solution. Thanks.
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Overview of Cemex complaint handling
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Cemex Contacts
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Cemex phone numbers(212) 317-6000(212) 317-6000Click up if you have successfully reached Cemex by calling (212) 317-6000 phone number 25 25 users reported that they have successfully reached Cemex by calling (212) 317-6000 phone number Click down if you have unsuccessfully reached Cemex by calling (212) 317-6000 phone number 9 9 users reported that they have UNsuccessfully reached Cemex by calling (212) 317-6000 phone number
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Cemex emailsjuliana.garza@cemex.com94%Confidence score: 94%
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Cemex address590 Madison Ave. 41st floor, New York, New York, 10022, United States
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Cemex social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Cemex contacts
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