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Chennai Online Florists Customer Service Phone, Email, Contacts

Chennai Online Florists
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2.0 17 Complaints
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Chennai Online Florists Complaints 17

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1:21 am EST

Chennai Online Florists Recent delivery

I ordered something yesterday for my sister's wedding anniversary seeing your photos and the products I received is the attached ones.

Is this how you send a gift. Is there any similarity between the product that was shown in the picture and what was sent? Your picture shows a weave basket and you have sent the fruits in a cheapo plastic basket .. How cheap it looks and also someone has taken 2 bananas out of those. How cheap it is. I stay in US and always send something for my family and by choosing your service have made biggest mistake. I will never ever order anything again and I will make sure I won't recommend to any of my friends here also to do the same.

So irritating to see people like you cheating the customers for money like this.

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6:18 am EDT

Chennai Online Florists Failure on committed delivery and refuses to refund

On 30th sep 2021 I placed for two flower bouquets online after confirming with the WhatsApp customer service for the possibility for same day delivery. As confirmed they dint deliver the flowers. I tried contacting them but none responded so was forced to cancel online and made alternative.I sent my cancellation request online before their opening time. They fail to check for the request and sent the flowers next day afternoon to the person who is not at home and the left the city.As the she left house already and canceled the order she refused to accept the delayed delivery on phone .The delivery person spoke very rude and left the flowers on the road in front of the house unattended.
Now they denied all a the mistakes made by them and refusing to refund my money.

Desired outcome: Refund of my payment

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Christina A. Scurry
US
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Feb 28, 2023 4:44 am EST

I hope that the flower delivery service takes your feedback seriously and makes improvements to ensure that similar incidents do not happen in the future. As consumers, we expect and deserve reliable and professional service when making purchases online.all-keyboard.com

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7:16 am EST

Chennai Online Florists Spoiler of your special day!!! Cheap cakes are being delivered

Guys if you want to make your day memorable pls go with famous online sites like ferns and petals and others. Don't ever try to order something from these guys. They deliver something very local and cheap cakes. I guess they buy it from small bakery shops and make your memorable day very worse.
Attached pics of listed and received. Look at those writings on cake. Piece of [censored]

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Is Chennai Online Florists Legit?

Chennai Online Florists earns a trustworthiness rating of 86%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Chennai Online Florists highly, which means their services are pretty reliable. Despite this, their 23% complaint resolution rate raises questions. We recommend users check reviews and complaints about Chennai Online Florists to understand what to expect from them.

Chennaionlineflorists.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Chennaionlineflorists.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Chennaionlineflorists.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Chennai Online Florists has been found to only resolve 23% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • The website belonging to Chennai Online Florists has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The registrar associated with Chennai Online Florists has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • We conducted a search on social media and found several negative reviews related to Chennai Online Florists. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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9:03 pm EDT
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Chennai Online Florists birthday gifts - never delivered by chennaionlineflorists

Order No : PCOF-[protected]
Order Date : 26th July 2017

I ordered a long lasting flower basket with an idol of Lord Ganesha & a birthday card (Customer order details: AFC111-VA, AOCS108, AOC2026) on 26th July 2017 for one of my best friends on her birthday.

In the order, I have clearly stated that the gifts must be delivered on 05th Aug 2017 (i.e. on her birthday) in Chennai. And I kept on calling them every day from 31st July 2017 to 04th Aug 2017 and reminded them that the gifts need to be delivered on 05th Aug 2017. They assured that the gifts would be delivered on time and they said that they would be sending me the tracking number of the courier. But I did not get any information from ChennaiOnlineFlorists Team.

I sent an e-mail on 06th Aug 2017 to them complaining that the gifts were not delivered. On 07th Aug 2017, I requested them to refund the amount paid if the gifts were NOT delivered by 07th Aug 2017.

On 09th Aug 2017, they asked me for another chance and I requested them to deliver the gifts by 12th Aug 2017. I am again disappointed that they did not deliver the gifts by 12th Aug 2017.

I now want ChennaiOnlineFlorists to refund the amount paid to my account by 18th Aug 2017. If the amount is NOT refunded by 18th Aug 2017, I am prepared to file a case in consumer court.

To all friends who are trying to send gifts to your friends & relatives in India, please DO NOT USE the services of ChennaiOnlineFlorists. My sincere advice is that you request one of your friends to buy the gifts and deliver them in person.

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9:34 am EST

Chennai Online Florists Gifts

STAY AWAY, searched for gifts to send to chennia, a birthday cake, flowers with balloons and a card, the recipient recieved a plain cake no writing on it, no balloons, this is part of the transcript of several complaints with a reason why happy birthday isn't written on the cake and a refund of 50 rupees for the ballons..

You wrote ( 11/29/2016 2:22:02 PM ) :Hi, I have spoken to the recipient, the cake and card has arrived but no balloons? Can you please find out why there was no balloons as I have paid for them also?

ROHIT ( 11/29/2016 10:41:59 PM ) :Dear Customer,

Thank you for contacting our customer support.

This is with reference to the complain received against the subjected order Id.

Please accept our sincere apologies for the inconvenience faced so far. We have already forwarded your complain to relevant department to investigate the issue.

Well get back to you ASAP once we receive an update from the relevant team.

Your co-operation and patience in the interim period will be highly appreciated.

Thanks and Regards,
Rohit
Customer Support Department.
www.chennaionlineflorists.com.

You Wrote ( 11/30/2016 12:58:43 AM ) :Also, there was no happy birthday written on the cake and the ribbon used to wrap the flowers was ripped, not a very good service!
DEBARATI1 ( 11/30/2016 9:29:56 AM ) :Dear Sir/Madam,

Greetings from Us!

We are sorry for the inconveniance caused to you.

Hope to serve you better in near future.

You can also contact us on our 24 hrs customer service no. [protected], [protected], [protected] for further details .

Thank you for visiting our website!

Thanks and Regards
Debarati
Customer care Department
www.chennaionlineflorists.com

You Wrote ( 11/30/2016 2:04:57 PM ) :Is this the reply I expect to get after paying for a service which was not delivered correctly? "sorry for the inconvenience, hope to serve you better in the future"? I only chose your website as it was the first to click on, I expect when I ordered the gifts it arrives with the correct things ordered, in this case it was not, it was my mother s birthday she had a cake without even the words "happy birthday" on it, also no balloons and a ripped ribbon holding the flowers together, I ordered and paid for it so I expect a proper service, if you do not resolve this in some way I will be taking this further, please forward this to the manager not a supervisor.
ROHIT ( 11/30/2016 9:11:00 PM ) :Dear Sir/Madam,

Greetings from us !

This is to inform you that as per your consent your order for (Three air filled colourfull Balloons Qty.->1) has been cancelled.Refund has been submitted to the payment gateway of rupees 50 for the ballons and will be credited in your account within 7 to 10 working days.

You can also contact our 24 hours customer service no. [protected], [protected], [protected] for further details.

Thanks for contacting our Customer Support Department.

Thanks and Regards,
Rohit
Customer Support Department.
www.chennaionlineflorists.com.

You Wrote ( 11/30/2016 8:49:04 PM ) :This is a poor service, Iam sure when you advertise balloons and a cake with happy birthday on it means you will receive that, at no time did it mention happy Birthday may or may not be written on the cake, I will make sure everyone I know does not use your website, I paid over £20 and you could not even guarantee what I paid for the recipient would receive, and as for your nice gesture of 50 rupees it s an absolute disgrace, obviously you are just hoping I will go away, I will take this further.

I then got another email from customer support..

Dear Sir/ Madam,

Thank you for contacting our customer support.

This is with reference to the complain received against the subjected order Id.

Please accept our sincere apologies if you have faced any inconvenience so far. We have already forwarded your complain to relevant department to investigate the issue.

Regarding the writing on the cake, kindly note that some considering the type of the cake, sometime our vendor avoid the writing to avoid the probable damage on the cake.

Hardship caused to you related with this incident is deeply regretted.

We'll get back to you once we receive an update from the relevant team.

Your co-operation and patience in the interim period will be highly appreciated.
Thanks & Regards,
Soumik Roy.
Manager - Customer Support

Absolute rubbish and waste of money, take note of there names and don't use this site, they are based in kolkata not chennia!
I've attached a few photos of what was received

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10:53 pm EDT

Chennai Online Florists Irresponsible delivery

My friend has bad experience with his first order in their service.

The order was supposed to be delivered today by 07:00 which I had clearly mentioned in the instructions. And, when I checked the order status last night, it was mentioned "In Process".
So, trusted that the representatives would make sure that the gift would be delivered on time. But when enquired the order was not delivered, I was so disappointed.

Their customer service representative informed later that the delivery time is 10:30. They didn't mention any timings in their site.

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9:57 pm EDT

Chennai Online Florists Irresponsible service

I had a very bad experience with my first order in their service.

The order was supposed to be delivered today by 07:00 which I had clearly mentioned in the instructions. And, when I checked the order status last night, it was mentioned "In Process". So, I trusted that the representatives would make sure that the gift would be delivered on time.  When I called up my sister and got to know that the order was not delivered, I was so disappointed.

You customer service representative informed later that the delivery time is 10:30.

WHICH WORLD ARE THEY LIVING? IT IS NOT LIKE DELIVERING A GROCERY OR A PROVISION ARTICLE, IT IS A BLOODY GIFT!

Specially in India, when the entire workforce starts early in the morning for our work, how do they expect gifts to be delivered at 10 30? As if everyone stays at home the whole day.

They didn't mention any timings in their site. Fine, I respect their policies. But, isn't it their responsibility to revert back to my Instructions(I asked to be delivered at 07 00) that they won't be able to deliver so early? I would have seen another online delivery service.

My sister is pregnant and she is having her birthday today. I had told her that a surprise is on the way at 07:00 and she had waited for more than an hour for that. She cancelled her cab from office too. Just for this. AND THESE GUYS SPOILED IT!

I AM TOTALLY DISAPPOINTED AND THEIR DELIVERY AT 10:30/11:00 DOES NOT MAKE SENSE. THIS WILL BE THE LAST TIME WE WILL EVER USE THEIR SERVICE!

NO ONE SHOULD EVER USE SUCH IRRESPONSIBLE AND SHORT-SIGHTED SERVICE.

This is for chennaionlineflorists:

Don't ever . ever . disappoint people who trust you. It is terribly bad to play with people's emotions.

One more thing, YOUR WEBSITE IS LIKE S*T! CAN'T MAKE HEAD OR TAIL OF ANYTHING AND DON'T EVER THINK OF PROGRESS IN ONLINE BUSINESS UNTIL YOU REVAMP YOUR SITE.

GOD SAVE YOU GUYS!

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11:15 am EDT
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Chennai Online Florists Cake Home Delivery

Strictly avoid chennaionlineflorists.com

I ordered a black forest and they gave a white forest cake of quality worse than a cake made from a platform shop.

And then I ordered cadbury celebration pack, but I got two 10Rs worth diary milk and two 5Rs worth Perk. When I checked with the delivery guy he says that they did not have celebrations pack with them. So if they dont have what we order it is not that they can give anything they have. Atleast they should consider giving something of equivalent amount. It was such an embarassing situation with that filthy cake and 2 chocolates.I paid Rs 1200 for this rotten cake.

Strictly avoid chennaionlineflorists.com

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9:45 pm EDT

Chennai Online Florists 24 roses and 1kg assorted dry fruit package

On 3/14/16 I ordered 1kg of assorted dry fruits and 24 roses from Chennai Online Florists. Per their description assorted dry fruits will consist of almonds, pistachios, raisins, cashews and walnuts. What was delivered was approx. 300 gms worth of raisins, with handful of almonds, cashews and one pistachio. No walnuts.
I complained to them same day. They got back to me with a polite email saying the products were premium quality. I reminded them that my complaint was about quantity and not quality.
After 15 days of silence, I probed again. Now they woke up and said they did deliver 1kg worth of dry fruits. No explanation for the delay or how they confirmed.
I am not wasting any more time with Chennai online florists. They have definitely lost me and my friends as customers. I am making this complaint to prevent others from making the same mistake. Please beware!

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9:22 am EST

Chennai Online Florists Frauds, worst customer serivice

Placed an order to surprise my bf on valentines day and ordered for same day delivery.

Order number: [protected]

It was not delivered on time.Noone is picking the nnumber that was given in website or it is switched off most of the time

No.1 fraud.Why do you start a online portal and cheat the cutomers and looting their money.

Please shut down your website and beg on the streets.

Fraud

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4:39 am EDT
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Chennai Online Florists Product not delivered

They CHEAT.. LIE... be RUDE... and they are DUMB...

I'm from Australia and I ordered 2 fruit basket for the mothers day ( 11/may/2014) and before placing the order I checked with the customer service if they can deliver on mother's day.. they said they can do it.. So I placed the order..

it was not delivered till the 13th.. so i called them asked the status.. i even spoke to a manger.. he said he is going to personally take care of this and ensure it is deliver.".

Today is 15th.. still not delivered.. I called them and asked why it is still not delivered..

Here is the best part. That agent was sooooo rude and I asked him you talk as if everything your company did was correct and you didnt even appologize ones.. For that he said " why should I say sorry"...

I willl never ever order with this site... My aim is to put this review in every possible site and use twitter and facebook everything.. so that everyone see this when they google for this site...

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Update by Venkat.V.S
May 15, 2014 4:41 am EDT

They CHEAT.. LIE... be RUDE... and they are DUMB...
I'm from Australia and I ordered 2 fruit basket for the mothers day ( 11/may/2014) and before placing the order I checked with the customer service if they can deliver on mother's day.. they said they can do it.. So I placed the order..it was not delivered till the 13th.. so i called them asked the status.. i even spoke to a manger.. he said he is going to personally take care of this and ensure it is deliver.". Today is 15th.. still not delivered.. I called them and asked why it is still not delivered..
Here is the best part. That agent was sooooo rude and I asked him you talk as if everything your company did was correct and you didnt even appologize ones.. For that he said " why should I say sorry"...
I willl never ever order with this site... My aim is to put this review in every possible site and use twitter and facebook everything.. so that everyone see this when they google for this site...

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9:10 am EDT
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Chennai Online Florists fraud site

Company is running a fraud site, which is taking money from the people and do not deliver any products.
its a fraud site.

i have paid for the cakes and flower and they did not deliver a single thing at the address...thir mentioned phone is also a wrong one . this site should be blocked by the goverment immediately.

how do goverment allow these sites to operate.

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Update by Ankit Goenka
Nov 01, 2011 5:54 am EDT

they are running in the name of right florist india pvt ltd from kolkata.

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Shruthi Veetikkat
IN
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Jan 03, 2012 6:06 am EST
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This is totally a useless site.. they did not deliver my order and i had to call up to complain. After i complained they delivered a useless bouquet... i had order for orchid and they delivered useless flowers... Now they say as per the substitution policy they delivered. Also they say the recipient accepted the bouquet.. How would the recipient know what the sender is sending... This i came to know because the order was for my dad... Else these people will get money from us for costly bouquets and deliver useless ones...

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Arun vairam
US
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Oct 31, 2011 9:15 pm EDT

this is an online fraud by these people.i am not able to contact them either through phone nor in person. i am not able to get the postal address as well.if someone could help me with that, it will be of great help.how to complain about these fraudsters online, will cyber cell help in these cases?they have cheated me of more than Rs 3000.

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7:18 pm EDT
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Chennai Online Florists Fraud (Beggars)

Stop entering this site even, this idiots took 58$ from me for delivery of cake for my mom's birthday. They didn't delivery and won't return my 58$ either.

I called all the fraud numbers they have posted, no idiot is picking the phone.
[protected], [protected], [protected]

I emailed all the fake id they have no response.
[protected]@ccavenue.com,
[protected]@ccavenue.com,
[protected]@rightflorist.co.in,
[protected]@rightflorist.in

Stay away from this online beggars.

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1:09 pm EDT

Chennai Online Florists Total fraud

My order number was COF-[protected]. I ordered a 12 gerberas flowers with a vase, adyar anandha bhavan milk cake 500 gms and one big anniversary greeting card. But they delivered some flower bouquet without a vase, srivari assorted sweets (very old stock), and on very small greeting card ( which is actually part of bouquet). When I called customer service, he said he will deliver the vase separately and replace the sweets, but it didn't happen at all and it has been a week. These people are total fraud. They give it out to agents in different cities and agents don't follow what is in the order. Total cheats. I have ordered two times before and the same was the case both the times. My order number for the last order was CSD-[protected] and HCOF-[protected]. Incomplete and substandard products. DON'T GO FOR ANY ONLINE GIFTING TO INDIA. BETTER ASK YOUR FRIENDS TO BUY AND SEND IT TO THEM OR DELIVER IT TO THEM IN PERSON. THIS IS MY SINCERE ADVICE.

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8:04 am EDT
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Chennai Online Florists product not delivered

I ordered a flower delivery for my dear one's birthday one week back in their website (http://www.chennaionlineflorists.com/). I got an order number in my mail id as soon as the payment was made.
The day before the delivery, I tried calling up the contact number given on the website to ensure that the flower delivery will take place on time. Not only did they pick up the phone call on that day, but they kept the phone ringign through out the next 2 days without answering and no need to say, the flowers didnt get delivered on the mentioned day.
I logged in a complaint on their wesite asking reasons for such a shoddy irresponsible behaviour and no reply for that as well..I just lost my money and more importantly a surprise that I had planned for my dear one on her bday. The best part is that the website boasts of even same day delivery in the city to which I made the order.
If at all anybody is planning to send flowers or gifts or anything of that sort to your freinds, please never use this florist. At least try calling them before you place the order and then you will realise that the phone never gets picked up and its a cheating business. Bloody ###s (sorry for this, but i really need to tell them that..and no way as they dont pick up the phone ever)

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Siddharth Porchezhiyan
US
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Oct 21, 2016 9:00 pm EDT

I order flowers for my wife who is staying in India. I ordered the "midnight delivery" flowers and called the call center to verify if they can deliver it by mid night. They call center guys confirmed that it would be delivered by midnight 100%. SO I Went ahead and ordered the flowers.

But as usual these guys screwed up and did not deliver the Flowers. The whole surprise element and the moment i planned evrything was ruined . . because of this "http://www.chennaionlineflorists.com" . I would def not recommend this site for ordering flowers for your dear ones.

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Chockalingam Saravanan
US
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Aug 24, 2016 8:31 pm EDT

Yes you are 100% correct. On seeing their attractive site, if you place any order you are totally down. After placing the order you will get one rotten confirmation. That is all then they are dead. You will never get any reply for your e mails and the phone number given is a fraud one. The best thing is to avoid these people and go for some other good site.

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arunrajlr
US
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May 31, 2016 2:46 am EDT
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waste service, I ordered black forest cake they given normal cake.

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Mohanasundaram Veeramuthu
US
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Mar 19, 2016 10:35 am EDT

I should have checked online reviews before ordering from them. My same day delivery order was delivered after 3 days later when the occasion was over. And customer service is so bad that they said the package was delivered and asked me to check with the recipient. It was so embarrassing to ask the recipient did you get my gift multiple times. Don't use this service.

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Aiyar
US
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Dec 02, 2015 12:47 am EST

This is a fraud website and an accomplice for gifts-to-india.com and they direct you to each others website based on which credit card you use
Bottom-line both chennaionlineflorists.com and gifts-to-india.com are both scammers . They may also have other similar websites .

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m123123
US
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Aug 23, 2015 3:20 am EDT

Hi All,
After ordering, on the day of delivery I had a doubt. so I googled and found these complaints. I was shocked and I immediately called bank if anything can be done. Even Banks cant do much. But within sometime the flowerGift with Cake got delivered.

i just want to log that my order delivered at 1PM.

I ordered at http://www.chennaionlineflorists.com/

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kneha
US
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Jul 24, 2015 8:49 am EDT

Hi
We ordered chocolate cake picture shown below and we got a way different cake delivered. Nowhere close to mouth watering description. On calling the customer care they said "some customer make fool of themselves by not reading description and terms and conditions."

They are not even sorry and apologetic about it. Guys my recommendation is stay away.

Beware of this online site.

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US order
New York, US
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Jul 07, 2015 9:33 am EDT

My order was not delivered. I should have checked these reviews before I placed the order. It was a father's day order for four items. Mangoes were delivered on father's day. Rest of the items were shipped after father's day from Calcutta. items didn't reach my parents yet.

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RamSrn
IN
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Feb 15, 2015 10:47 pm EST

Hi
My husband have ordered flower+cake+teddy worth rs 1995 in last week on 13th Feb 2015 Order No : PCOF-[protected]. You should revert our amount back take this complaint as cancel the ordered item. We have called all the customer care of your shop/website, nobody is picking up and all the time it was hung. There is no option to cancel the ordered item in your website and if we try to log a complaint the customer care page is out of error. We need our amount back otherwise we will take a serious action.Still now we have not get any update or delivery note about the ordered item. We are really not satisfied with your service. We have ordered so many items ONLINE but we have not seen such a worst service. If you cannot do a service for customer why are you publishing so many items in website and earning other's money.Better go and beg in street. Please stop your indirect way of begging in net. We have upset for a past week because of this many problem have arised. We would be very happy on valentines day if we did not order in your website.

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Luke1980
IN
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Feb 14, 2015 9:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi,

I purchased a rose bouquet on chennaiflorist.com but these guys have neither delivered it on time nor are answering my calls.

I have a feeling this is a SCAM after reading all the customer complaints online. How do we ensure that this never happens to anyone else. Feel like putting a complaint with the Indian cyber cell to pull down their website so that noone gets cheated.

Order id PCOF-[protected]
Customer order details: FLH179-VA, AOHKR199,

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8:11 am EDT
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Chennai Online Florists Poor Service

I have been pleased customer with your OnlineFlorists for the past few years. On my recent order to deliver fruits to Chennai, I received poor service that I felt I should bring to your attention.
I ordered 2kg Fresh fruits basket to be delivered to my mom on Mothers day (09th May 2010). But they have delivered today 10th May 2010 approximately by 18:00 hrs. The delivery boy gave some junk reasons for being late. I ordered for 2 kgs fruits but the fruits were not even 1 kg and most of the fruits are spoiled.
This is the not the first time. One year back, i have ordered some fruits, cake to be delivered to Hyderabad. I got the same response and surprisingly the order got delivered after 2 days.
I was extremely disappointed with the service I received today.
A lot of my friends living abroad have complained about the server of the chennaionlineflorists / hyderabadonlineflorists.
If you would please address this issue with your customer service executives, we would greatly appreciate it.
Thank you for your cooperation in this matter.

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maxclt
IN
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Oct 27, 2011 2:52 pm EDT

I have ordered cakes and sweets for my friend on Diwali . The Order has not yet been delivered
I send a mail indicating this to there customer care . The calls are not getting answered in the
call center . Some stupid messages are repeated. They send a mail indicating there vendors are closed and merchandise will be delivered next day (in spite of displaying guaranteed delivery on the same day ) By all means chennaionlineflorists or Onlineflorist is a fake or bogus
company. Or they do not respect the orders they in take . I wish no body want to be in a miserable situation like this . please avoid using this service
http://www.chennaionlineflorists.com/

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muralikrishnan
IN
Send a message
Nov 10, 2011 10:24 am EST

Even I am a victim, they just looted 700 rupees from me and nothing else is happening now... worth to lodge a formal compliant on this.

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RightFloristCSD
IN
Send a message
Mar 07, 2011 9:25 am EST

Dear Sir/Madam

We really apologize for the inconvenience caused to you. However kindly provide us the order number for further assistance.

You can also contact us on our customer service no. [protected], [protected], [protected] for further details between 8:30 am to 7:30 p.m (IST)

Thank you for visiting our website
Regards
Customer care
www.Chennaionlineflorist.com

ComplaintsBoard
K
3:07 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Chennai Online Florists Fraud

I ordered a nice combo gift for my wife for this valentine. They put guaranteed delivery on same day and delivered just half the gift. It was not as expected as well. 50 dutch red roses were just a bunch of roses without any proper bouquet packaging. Not worth the 28 $. The cake was not delivered. But the status message shows as if everything was delivered. For 3 days nobody could reach them over email or phone. And after that I sent a complaint mail for refund. They replied back stating they will send the cake now. After 5 days. But still I havent received the cake. Please dont shop with www.chennaionlineflorists.com

Read full review of Chennai Online Florists and 20 comments
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M
M
Mummurthy
IN
Send a message
May 23, 2018 10:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This is Mummurthy from Bangalore, I have ordered for bouquet & 3 Kg Fruit bakset 4 days back & paid Rs 990, for delivery at a function scheduled for today (24.5.18) 11.30 am, since yesterday their mobile is switched off, very unfortunate, don't know what will be the status of the delivery

Seems to be cheat, other customers take care at least in future.

Mummurthy
Bangalore

A
A
anandpahalbhai
US
Send a message
Mar 07, 2018 11:23 pm EST

don't order from them..they are fraud and you will not get your money back.rude customer servive reprensentatives

J
J
Jaya23
US
Send a message
Jul 06, 2017 7:46 am EDT

One of the worst website that i had never seen. Order was placed after having the confirmation from the team that it will get delivered on the same day. But it didnt and it was not delivered for 3 days. I placed the order to surprise my friend who delivered baby girl. She got discharged from the hospital still the order didnt reach her. Worst service and worst customer care too. ordered for 20$, God only knows when i will get my refund because to deliver the order as per the commitement itself didnt happen.
Dont purchase anything from this website.

K
K
Kadhar Iqbal
US
Send a message
May 01, 2017 10:48 am EDT

i ordered 28 th of april 2017 same day delivery of sweets to chennai still not delivered cheaters order id HCOF-[protected], just close this cheating biz and do something else

C
C
Cutomer awake
AE
Send a message
Jun 21, 2014 8:04 am EDT

Hi, self is writing from Dubai, I had a bad experience with Chennai online florist, as I have ordered a cake with a bunch of flower to brother daughter's birth day whose living Chennai for same day delivery.

Money has been deducted immediatly from my credit card, thereafter I have called several times to reach them to get the status of delivery, but the phone was kept on busy mode, (or) someone who picked the call and they were told it will be deliver as soon as possible, but not done.

At last after i have made a complaint mail, then the cake has been delivered next day in the late evening, but the cake and flower was not like it shown in the web side, i never seen in my life such a worst service.

Hence I request to everybody, please do not purchase anything thru chennaionlineflorists, please be care full

B/Rgds..

S
S
Srini K
IN
Send a message
Feb 14, 2014 12:46 pm EST

Ordered some flowers knowingly the price is way higher than market. Never turned up, money got deducted immediately. Tried calling them for an update, the phone was kept to be on busy all the time. No responses to emails. Absolute SCAMMERS, people beware of these ###.

S
S
SIVAKUMAR. JEYAPANDIAN
IN
Send a message
Dec 16, 2013 5:12 am EST

I was ordered some gift in chennaionlineflorists.com to be delivered on 1.1.2014.Im chossen the delivery date as 1.1.2014.But after order the delivery date is changed as today date (16.12.2013).I dont know why.So i need to change the order date as 1.1.2014 and the do the delivery process as i mentioned (1.1.2014)..i does not know the process how to i do.If i call customer call the call is not going or no one give correct response.Any 1 give idea.My order id=PCOF-[protected]

E
E
Eedwin
US
Send a message
Aug 04, 2013 4:29 am EDT

I have ordered for fresh pineapple care worth Rs.750..These guys got a cake from local shop which is not even worth Rs.150 and delivered. And also with this i have ordered for fresh red roses in a boutique, these guys delivered in a plastic bag and that too all bad roses. Ordered a doll which is not delivered yet. Please guys stay away from these *********************guys.
My Order Number :HCOF-[protected]

K
K
kiwiguy
NZ
Send a message
Jul 12, 2013 8:06 am EDT

worst ever...
please dont order from them
they have the worst customer service in world... never known the ETA, never say whatsgoing on...
allt hey say is "sir website says so..."
****offf...

V
V
vkrajaa
IN
Send a message
Sep 10, 2012 1:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a combo gift for my loved one. They said that the gift may deliver in same day. It two days is over. But there is no response from their side. Its totally a fraud company. They running three different website with different name as chennaionlineflorist.com, flowerdelieveryindia.com, indiafloristnetwork.com. all these are fraud company. Be aware of these cheaters.

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Overview of Chennai Online Florists complaint handling

Chennai Online Florists reviews first appeared on Complaints Board on Feb 19, 2009. The latest review Recent delivery was posted on Feb 28, 2023. The latest complaint Product not delivered was resolved on May 15, 2014. Chennai Online Florists has an average consumer rating of 2 stars from 17 reviews. Chennai Online Florists has resolved 4 complaints.
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  1. Chennai Online Florists Contacts

  2. Chennai Online Florists phone numbers
    +91 923 072 1101
    +91 923 072 1101
    Click up if you have successfully reached Chennai Online Florists by calling +91 923 072 1101 phone number 1 1 users reported that they have successfully reached Chennai Online Florists by calling +91 923 072 1101 phone number Click down if you have unsuccessfully reached Chennai Online Florists by calling +91 923 072 1101 phone number 0 0 users reported that they have UNsuccessfully reached Chennai Online Florists by calling +91 923 072 1101 phone number
  3. Chennai Online Florists address
    New Avadi Road, Alagappa Nagar, Kilpauk, Tamil Nadu, Chennai, 600010, India
  4. Chennai Online Florists social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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Chennai Online Florists Category
Chennai Online Florists is ranked 54 among 73 companies in the Flower Delivery category

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