Chic Couture Online’s earns a 1.2-star rating from 17 reviews, showing that the majority of fashion enthusiasts are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Disappointing Quality and Customer Service from Chic Couture Online
I gotta say, I'm pretty disappointed with Chic Couture Online. This is the second time I've ordered from them and the quality of the clothes is just not up to par. It's like they don't even care about their customers. I ordered a white jumper for an all white party and when I opened it up on the night of the party, the thread was coming apart at the seams. I was so mad at myself for not checking it before the party, but I was even more mad at the company for not helping me out. When I contacted them, they basically accused me of lying and said that the garment didn't come to me like that. I know for a fact that it did, so that just made me even more upset. They didn't offer any assistance and I was left with a ruined outfit for the party.
The other garment I ordered was a dress for Valentine's Day. Again, the threading was just terrible. It was coming apart at the seams and I knew I couldn't wear it. Thankfully, they did refund my money for that one, but it's just not worth it to me to keep ordering from a company that doesn't seem to care about the quality of their clothes.
I'm really disappointed because I was hoping to find a new go-to online store for clothes, but Chic Couture Online is definitely not it. I won't be ordering from them again and I wouldn't recommend them to anyone else either. It's just not worth the hassle and disappointment.
Disappointing Experience with Chic Couture Online: Undeliverable Order and Poor Customer Service
I was really looking forward to my date night and wedding, so I decided to order two items from Chic Couture Online. I was so excited to receive my order that I paid extra for Express shipping. However, to my disappointment, my delivery never arrived. I was so upset that I decided to check the website for an update under "order status," but it never changed from "shipped." I was so confused and frustrated that I decided to check the USPS tracking site, and to my surprise, it showed that my order was returned because it was undeliverable. I couldn't believe it! I used the same address as my credit card, and there was no reason why it should have been undeliverable.
I was so angry that I decided to email and call Chic Couture Online five times to finally reach someone. When I finally spoke to a representative, I told them that I wanted a refund. However, the representative was very short with me and didn't offer any apologies for the situation. She simply stated that I would see the refund in 2-5 business days. I was not only disappointed because I really wanted the items, but I was also displeased with the lack of customer service.
Overall, my experience with Chic Couture Online was not a good one. I was excited to receive my order, but it never arrived, and the customer service was lacking. I hope that they can improve their shipping and customer service in the future.
Disappointing Experience with Chic Couture Online: Sizing Issues, Mediocre Quality, and High Prices
I recently bought two pairs of jeans from Chic Couture Online, and I must say, I was quite disappointed. I ordered both pairs in size large, but neither of them fit me properly. The jeans were cut too small, and I had a hard time buttoning them up. In fact, I couldn't even button up the second pair at all. This was quite frustrating, as I expected the clothes to fit me well, especially since I ordered them in my size.
Another thing that bothered me was the fact that I had to pay for shipping on items that didn't fit me. This meant that every time I had to send something back, I had to spend at least $11-$15, depending on where I live. This added to the overall cost of the clothes, which were already quite expensive.
Apart from the sizing issue, I also found the quality of the clothing to be mediocre. The clothes didn't feel like they were worth the price I paid for them. I expected better quality, especially since the prices were quite high.
To make matters worse, Chic Couture Online never seems to have many clothes in size large, especially the ones I would like to purchase in exchange for the jeans that didn't fit me. This makes it even harder for me to find something that fits me well.
Overall, I was quite disappointed with my experience with Chic Couture Online. While I may find a piece of clothing that fits me well in the future, I don't think I will be purchasing anything else from them. The sizing issues, mediocre quality, and high prices make it hard for me to justify buying from them again.
Chiccoutureonline Review: Sizing, Refunds, and More
Hey there!
So, I wanted to share my experience with chiccoutureonline. Overall, I've had a pretty good experience shopping with them, but there are a few things to keep in mind.
First off, they don't offer refunds - only store credit. So, if you're not happy with your purchase, you'll have to exchange it for something else. Keep that in mind before you buy.
In terms of sizing, I've found that most of their clothing runs a bit small. If you're curvy or athletic, definitely order one size up. The material is pretty standard, but I will say that the leggings aren't see-through, which is a huge plus.
One thing to note if you're tall - some of their clothing is cut on the shorter side. I'm 5'8 and have noticed this with a few items. Stick with maxis or leggings if you're worried about length.
Lastly, I've noticed that not all reviews are approved by the site. I've left a few reviews that never showed up, which is a bit frustrating. Feedback is important, so it's a shame that they only display positive reviews.
Overall, I think chiccoutureonline is a better option than hotmiamistyles. Hot Miami can be hit or miss, but I've had pretty good luck with chiccouture. Just keep in mind the sizing and the no-refunds policy before you buy.
Disappointing Quality and High Prices: My Experience with Chic Couture Online
I've been eyeing Chic Couture Online for a hot minute now, and I finally decided to take the plunge and order some clothes for my upcoming vacation. I spent over $400 on my order, and boy was I excited to receive my items. However, when my package finally arrived, I was absolutely devastated. The clothes looked so cheap and poorly made - it was like something you'd find at a flea market. I was so disappointed that I felt compelled to write this review to warn other women. If you don't mind sacrificing quality for a high price tag, then go ahead and shop here. But if you're like me and you value quality over everything else, then run far away from this site. Trust me, you'll be sorely disappointed. I will never shop here again, and I wish I could give them a zero rating. Unfortunately, I have to give them one star - but that's only because I have no other choice.
Buyer Beware: My Disappointing Experience with Chic Couture Online
I gotta say, I bought some clothes from Chic Couture Online (chiccoutureonline.com) a while back, in November 2019. They had some pretty sweet deals going on, with an extra 75% off sale items. So I ended up snagging a whole bunch of clothes for almost $1600, but only had to pay $400. Score, right?
Well, not exactly. First off, they shipped my stuff in two different boxes without giving me a heads up. I had to call them up to figure out why I hadn't received all my clothes yet, and that's when they told me they split it up into two boxes. Not the end of the world, but still kinda annoying.
Then, when I got the first package, I was hit with a customs duty fee of over $300. And when I got the second package, it was over $700. Yikes. And get this - the packing slips on both boxes had the original price of the clothes, not the sale price or the 75% off price. So I ended up having to pay way more than I thought I would. Plus, I didn't even get one of the skirts I ordered.
To top it all off, most of the clothes I did get don't even fit me. They're all too small, so I can't even wear them. What a bummer. Needless to say, I won't be buying from Chic Couture Online again.
Terrible Customer Service and Scam Practices: My Experience with Chic Couture Online
I gotta say, I had a pretty bad experience with Chic Couture Online. I mean, their customer service is just plain awful. I placed an order with them and then, like, 5 hours later, I decided I wanted to cancel it. So I sent them a message asking to cancel, and the person who responded said that the items hadn't been shipped yet. But then they wouldn't cancel the order! I was like, "What the heck, dude? I don't want these things!" But they just wouldn't listen.
And then, get this, they went ahead and shipped the items anyway! I never even got them! And now I'm stuck trying to deal with the USPS to get my money back because Chic Couture won't do anything to help me. They charged my card without my permission, gave me terrible service, and now they won't even acknowledge that I never got the stuff I ordered. It's ridiculous.
Honestly, I wouldn't recommend using Chic Couture Online at all. They're a total scam company that only cares about themselves. They have all these policies and procedures that are designed to screw over their customers. So if you're thinking about buying something from them, I'd say be really careful. You might end up regretting it.
Disappointing Experience with Chic Couture Online: Poor Customer Service and Dishonesty
I recently had an experience with Chic Couture Online and unfortunately, it was not a positive one. I placed an order and realized that I needed to adjust the sizes on some of the items due to an upcoming trip. I immediately contacted the store to see if this was possible. However, I was informed that the items had already been shipped and that if I refused the package, I would receive a full refund.
To my disappointment, the package was left at my front door. I contacted the store again to explain the situation and was told that I could return the package for a refund. I did as I was instructed and sent the package back. However, after nearly two weeks, I had not heard anything from the store regarding my refund. I decided to reach out to them to find out the status of my refund.
One of the ladies replied and informed me that I had been issued a store credit instead of a full refund. I was taken aback by this as we had agreed on a full refund, not a store credit. I explained this to her, but she then came back and told me that the package had been opened, which was a blatant lie. I was extremely disappointed by this experience and felt like the store did not hold up their end of the bargain.
I will never give this company another dime of my money and will steer anyone who mentions this store away. It's a shame because I was really excited about the items I had ordered, but the poor customer service and dishonesty have left a bad taste in my mouth. I hope that the store can improve their practices and treat their customers with the respect they deserve.
Chic Couture Online Complaints 9
Terrible Quality and Customer Service: Avoid Chic Couture Online
on this website. The material is cheap and the stitching is not done properly. I had to return my order twice and it took forever to get my refund. I would not recommend Chic Couture Online to anyone. Save your money and shop somewhere else.
Disappointed with Chic Couture Online: Poor Quality and Sizing
So, I recently made a purchase from Chic Couture Online and I gotta say, I'm pretty disappointed. I spent a whopping $99 on a top and earrings, but the quality was seriously lacking. The sewing was so bad that it looked like it was done by a bunch of high school kids. There were strings all over the place and they were coming off left and right.
To make matters worse, I ordered a size 2xl and it was more like a small in USA sizing. I mean, come on! And don't even get me started on the material. It was seriously the cheapest material I've ever seen on both the top and the earrings.
In the end, I ended up giving the top away to one of my tiny students because it was just too small and poorly made. Needless to say, I won't be buying from Chic Couture Online again.
Disappointing Experience with Chic Couture Online: Poor Quality and Customer Service
So, I recently ordered some clothes from Chic Couture Online and I gotta say, I was pretty disappointed. I spent a whopping 250 bucks on my order, but when I got my package, the packaging was all messed up and the clothes looked like they had already been worn before they even got shipped out. I mean, come on, that's just not cool.
And to make matters worse, their customer service was just plain awful. I tried to reach out to them to see if I could get a refund or exchange, but they were no help at all. It's like they didn't even care that I was unhappy with my purchase.
Now, I'm stuck with these clothes that I can't even wear because they look like they came off someone else's back. It's such a waste of money and I'm really disappointed in Chic Couture Online. I definitely wouldn't recommend shopping with them. Save your money and go somewhere else where you'll actually get what you paid for.
Is Chic Couture Online Legit?
Chic Couture Online earns a trustworthiness rating of 40%
Be careful. Check reviews and watch out for issues before dealing with Chic Couture Online.
We have detected an internal review system on Chic Couture Online's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
We conducted a search on social media and found several negative reviews related to Chic Couture Online. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for Chic Couture Online. The company provides a physical address, 2 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- Chic Couture Online has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
- Chiccoutureonline.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Chiccoutureonline.com you are considering visiting, which is associated with Chic Couture Online, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Disappointing Quality: Jumpsuit Falls Apart After One Wear - Third Issue with Order
for this jumpsuit and it can't even hold up for one wear. I'm so disappointed in the quality of your products. I understand that mistakes happen, but this is the third time I've had an issue with my order. I was really excited to wear this jumpsuit for a special occasion, but now I have to find something else last minute. It's frustrating because your website has such cute clothes, but the quality just isn't there. I hope you can improve your products in the future because I won't be ordering from you again.
Disappointing Experience with Chic Couture Online: Clothes Didn't Fit and Review System Failed
So, I gotta say, I was pretty disappointed with Chic Couture Online. I mean, don't get me wrong, their clothes look amazing on the models, but when I got my order, it was a whole different story. The clothes just didn't fit right, you know? Like, they were either way too short or way too long. And I'm not even that picky about my clothes, but come on, if I'm gonna spend my hard-earned money on something, I at least want it to fit right.
And don't even get me started on trying to leave a review. I tried to do it a bunch of times, but it just wouldn't let me. Like, what's up with that? It's almost like they don't want people to leave honest reviews or something. And honestly, I'm starting to think that some of their reviews might be fake. Like, there's no way that everyone is having such a great experience with them.
All in all, I don't think I'll be buying from Chic Couture Online again. It's just not worth the hassle, you know? I'd rather spend my money somewhere that actually cares about their customers and their reviews.
Disappointed with Chic Couture Online's Customer Service and Refund Policy
I bought something from Chic Couture Online back in April 2020, but I never got it. According to my account, it was delivered, but I never saw it. I tried to get a refund, but they told me I couldn't get one until they got the item back. I've been trying to get my money back for seven months now, but I still haven't gotten it. I'm really upset with Chic Couture because I've been shopping with them for five years and this is how they treat me. It's not fair.
Disappointing Experience with Chic Couture Online: Poor Quality and Rude Customer Service
So, I was really excited to order some outfits from Chic Couture Online for my vacation. I even paid extra for priority shipping so I could get them in time. But, when I got back from my trip, my items were nowhere to be found. I had to scramble and buy new outfits from the mall at the last minute. It was a real bummer.
I tried calling the company to complain, but they were so rude to me. They wouldn't even refund the extra shipping I paid for. It was really frustrating. I mean, I understand that things can get delayed sometimes, but the least they could do is be polite about it.
To make matters worse, when I finally did receive my dresses, they looked really cheap. The material was poor quality and there were thread strings coming off. I couldn't believe it. I paid $100 for these dresses and they looked like something I could have bought at a discount store.
Overall, I would not recommend shopping at Chic Couture Online. There are definitely better stores out there with higher quality items and better customer service. Save yourself the hassle and shop somewhere else.
Terrible Customer Service Experience with Chic Couture Online: Holes in Dress and Unprofessional Response
I just got my dress from Chic Couture Online and I was so excited to try it on. But when I put it on, I noticed there were two small holes under the belt. I was really disappointed because I was looking forward to wearing it out. So I contacted the company and sent them pictures of the holes.
Their response was really frustrating. They said that I must have done something to the dress because their "quality control department" wouldn't have missed that. But I know for a fact that the holes were under the belt, so there's no way I could have caused them.
As a small business owner myself, I understand the importance of customer service and taking responsibility when something goes wrong. But Chic Couture Online didn't seem to care about my concerns at all. Their response was not only absurd, but it was also extremely unprofessional.
This was my first and last time ordering from Chic Couture Online. I don't want anyone else to have to deal with their terrible customer service, so I'll be spreading the word to others not to order from them either. It's really disappointing because I was looking forward to supporting a small business, but their lack of care for their customers is unacceptable.
Do not waste your money
Not happy.
I paid extra for an expedited shipping to get items as soon as possible. But unfortunately, they never arrived. Its status on the website shows they have never been shipped. Needless to say, it's been 2 months since I placed the order.
Called them and asked for a refund. They refused. They said that the order was actually shipped but according to their information I was not at home, so it was sent back. I was like whattttt?
I am absolutely sure I didn't get any notifications, no phone calls from drivers or stuff like that. Moreover, if it was true, then what happened to its stats on the website? No, guys. There's something wrong with you. I guess, it was a lie to cover their sneaky a*s from troubles coming from my side...
About Chic Couture Online
One of the key features of Chic Couture Online is its extensive collection of clothing items that cater to a diverse range of styles and preferences. Whether you are looking for casual wear, formal attire, or something in between, you are sure to find something that suits your taste on the website.
In addition to its impressive selection of clothing items, Chic Couture Online also offers exceptional customer service. The company has a team of knowledgeable and friendly customer service representatives who are always available to assist customers with any questions or concerns they may have.
Another notable aspect of Chic Couture Online is its commitment to providing affordable fashion options. The company offers competitive pricing on all of its clothing items, making it an excellent choice for budget-conscious shoppers who still want to look stylish and fashionable.
Overall, Chic Couture Online is a top-notch online fashion retailer that offers a wide range of clothing options, exceptional customer service, and affordable prices. Whether you are looking for a new outfit for a special occasion or simply want to update your wardrobe, Chic Couture Online is definitely worth checking out.
Overview of Chic Couture Online complaint handling
-
Chic Couture Online Contacts
-
Chic Couture Online phone numbers+1 (866) 414-0840+1 (866) 414-0840Click up if you have successfully reached Chic Couture Online by calling +1 (866) 414-0840 phone number 0 0 users reported that they have successfully reached Chic Couture Online by calling +1 (866) 414-0840 phone number Click down if you have unsuccessfully reached Chic Couture Online by calling +1 (866) 414-0840 phone number 0 0 users reported that they have UNsuccessfully reached Chic Couture Online by calling +1 (866) 414-0840 phone number+1 (954) 653-1701+1 (954) 653-1701Click up if you have successfully reached Chic Couture Online by calling +1 (954) 653-1701 phone number 0 0 users reported that they have successfully reached Chic Couture Online by calling +1 (954) 653-1701 phone number Click down if you have unsuccessfully reached Chic Couture Online by calling +1 (954) 653-1701 phone number 0 0 users reported that they have UNsuccessfully reached Chic Couture Online by calling +1 (954) 653-1701 phone number
-
Chic Couture Online emailsinfo@chiccoutureonline.com99%Confidence score: 99%Support
-
Chic Couture Online address16445 N 91st St. Suite #106, Scottsdale, Arizona, 85260, United States
-
Chic Couture Online social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
- View all Chic Couture Online contacts
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!