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E-stores china offers genuine apple iphones on www.chinaecarts.com. they claim to obtain these directly from apple supplier foxcon. their product description is verbatim apple and they even claim to offer a 12-month warranty by apple. I ordered an iphone4s and received a cheap fake, apparently running the android operating system instead of ios. after my threat to start an international campaign against chinaecarts, they seem to have taken some compromising data off their website. the e-mail-correspondence is self-explanatory:
………………………………………………………………………………………
Dear madam or sir,
Please refund my money first to
Account [protected], ing-diba bank, bic ingddeff or
Paypal: [protected]@gmx.net
After refund I will send the "iphone" back.
If I don't receive the refund within 24 hours, I will start campaigns on international forums against chinaecarts.com, report chinaecarts as fraudulent dealer to various institutions worldwide and get your website blocked for commercial transactions.
Thanks and best regards
Siegfried eckleben
P. s. my e-books
From bigbang to overpopulation
Vom urknall zur überbevölkerung
Van oerknal tot oorbevolking
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.
See also: www.isabels-art.com & www.seckleben.com
Siegfried eckleben
P. o. box 933
Swakopmund
Namibia
Tel +[protected]
Mobile +[protected]
Fax +[protected]
Mehr sein als scheinen!
From: [protected]@gmail.com [mailto:[protected]@gmail.com] on behalf of chinaecarts.com
Sent: 06 june 2012 02:23
To: se
Subject: re: order no: [protected]
Dear
Please return the full package to us if you not satisfy the products, we not sell fake products to customer, we will give you refund once we get the return package.
在 2012-6-6 上午2:34，"se" 写道：
Dear madam or sir,
I have received both packages today, thank you.
I have 2 complaints:
1. I did not receive the 1 x classic stylish soft silica gel phone case for iphone 4.
2. the "iphone4s" you sent me is a fake! its hardware is of much lower quality than apple and it runs android software, not ios. the only western languages available are usenglish and french. even in us english the keyboard often contains chinese characters which I cannot read. etc., etc.
Your website http://www.chinaecarts.com/unlocked-apple-iphone-c-18_223.html clearly offers under "apple products" : china wholesale unlocked apple iphone 3g/3gs, iphone 4/4s, those iphone are 100% branded new and original come from apple iphone factory in china directly (foxcoon). buy china cheapest apple iphone with low price!
The product description exactly describes the true iphone with ios, siri, gps and 8mp camera, etc. the one I received does not have these features.in addition, your faqs even promise 12 months warranty by apple:
Faq:
1):why the price is so cheap?
Answer:the iphone of us come from apple iphone factory (foxconn) in china directly. so the price is very cool! we may adjust the price according to the factory price per week.
2):the iphone on your website are branded new and original unlocked factory version?
Answer:yes, our iphone are 100% brand new and original unlocked factory version, they can be used worldwide. also they have 12month warranty by apple like other original iphone.
3):is the iphone free shipping?
Answer:yes, we can ship the iphone worldwide, we will choose the best shipping method to shipment the item according to the destination country. such as dhl, ems, ups, fedex, aramex, airmail etc.
4):can I use discount coupon for apple iphone?
Answer:sorry, apple iphone order not accept discount coupon now.
5):can I get more disocunt if order in bulk?
Answer:that depends on the stock status, if we have more stock available, there will be some discount for bulk order.
6):which payment methods you accept for apple iphone?
Answer:now we only accept western union (5% discount) and bank transfer (5% discount) for apple iphone order.
7):why not accept paypal for payment?
Answer:apple iphone is best-sellers, also it is high value products, apple factory only accept payment in advance, in this case, to keep our business well, we not accept payment by paypal (we accpet payment by paypal for other products). thanks for your understanding.
8):do you have black/white color?
Answer:you can leave comments to us about the color before check out.
So there must be a mistake, I received a cheap iphone imitation instead of the article I ordered.
I see 2 solutions to this problem:
1. you refund my money immediately.
2. you send me a genuine iphone 4s by dhl immediately. (not by mail which will take another month, because I will be travelling for about 4 months, which is why I wanted a real iphone.)
I will return the fake iphone after receipt of the money or the real iphone, if you pay for the shipping,.
Should I not receive a satisfactory reply within 24 hours, I will have to conclude that it was not a mistake, but deliberate fraud. I will then start campaigns on international forums against chinaecarts.com and report chinaecarts as fraudulent dealer to various institutions worldwide.
Best regards
Siegfried eckleben
P. s. my e-books
From bigbang to overpopulation
Vom urknall zur überbevölkerung
Van oerknal tot oorbevolking
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.
See also: www.isabels-art.com & www.seckleben.com
Siegfried eckleben
P. o. box 933
Swakopmund
Namibia
Tel +[protected]
Mobile +[protected]
Fax +[protected]
Mehr sein als scheinen!
From: [protected]@gmail.com [mailto:[protected]@gmail.com] on behalf of chinaecarts.com
Sent: 04 june 2012 02:20
To: se
Subject: re: order confirmation no: [protected]
Dear,
We check the package status with hongkong post, they said the package status is well, please wait be patience, you can contact with your post office and ask them the pacakge status. because the package now in your country. thanks
Regards
2012/5/9 se
Dear madam or sir,
I have made the following payment today:
Auftraggeber siegfried eckleben adresse p. o. box 933
Swakopmund kontonummer [protected] ing-diba bank, frankfurt, germany:
Iban de84500105175405281876 bic ingddeff zahlungsempfänger zielland china name des zahlungsempfängers liu dan feng adresse des zahlungsempfängers 1/f, bei fang building shen nan zhong road shenzhenphone:[protected] iban / kontonummer [protected] bic / fedwire routing number bkchcnbj45a, bank of china 518046 shenzhen china entgelt regelung our: betrag 415, 62 eur gegenwert 415, 62 eur zzgl. entgelt 22, 00 eur gesamtbelastung 437, 62 eur verwendungszweck order number [protected]
Please send a proforma invoice with low value with the order.
Thanks
Siegfried
P. s. my e-books
From bigbang to overpopulation;
Vom urknall zur überbevölkerung;
Van oerknal tot oorbevolking;
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.
Siegfried eckleben
P. o. box 933
Swakopmund
Namibia
Tel: +[protected]
Cell: +[protected]
Fax: +[protected]
Web: www.isabels-art.com & www.seckleben.com
>
— original message —
From: chinaecarts.com [mailto:[protected]@chinaecarts.com]
Sent: 09 may 2012 06:36
To: siegfried eckleben
Subject: order confirmation no: [protected]
Order confirmation from chinaecarts.com
Siegfried eckleben
Thanks for shopping with us today!
The following are the details of your order.
—
Order number: [protected]
Date ordered: wednesday 09 may, 2012
Detailed invoice:
Http://www.chinaecarts.com/index.php?main_page=account_history_info&order_id=20124298
All accessories black color please!
Products
—
1 x unlocked factory version apple iphone 4s 16gb branded new free shipping
(cec_apc_102) = €401.09
1 x classic stylish soft silica gel phone case for iphone 4 ([epc_ipa_050]) = €4.29
1 x iphone 4 protector for front screen and back protection ([epc_ipa_201]) = €0.61
1 x fm transmitter with cigarette mount holder and charger for iphone / ipod
([epc_ipa_505]) = €11.57
1 x usb data cable for iphone 4 / 3g / 3gs / ipad ([epc_ipa_603]) =
€0.58
—
Sub-total: €418.13
Dhl to na (0.53kg): €14.81
Payment type discount: -€17.32
Total: €415.62
Delivery address
—
Siegfried eckleben
Sonnengarten no.1, nonidas st.
Swakopmund, 99999
Erongo, namibia
Billing address
—
Siegfried eckleben
Sonnengarten no.1, nonidas st.
Swakopmund, 99999
Erongo, namibia
Payment method
—
Wire transfer payment (bank wire transfer enjoy 5% discount! 2-3 working
Days)
Make payable to:
Account name:liu dan feng - account number:[protected] - receiver
Telephone:[protected] - bank name:bank of china shenzhen beifang building sub-branch - bank address:1/f, bei fang building, shen nan zhong road, shenzhen, china - swift code:bkchcnbj 45a
After the payment, please send payment receipt to us. important note:please leave payment remarks empty when you make payment, or else we cant get your payment. thanks
Your order will not be shipped until we receive the payment.
—
This email address was given to us by you or by one of our customers. if you feel that you have received this email in error, please send an email to [protected]@chinaecarts.com
—
Copyright (c) 2012 chinaecarts.com. powered by zen cart
This email is sent in accordance with the us can-spam law in effect 01/01/2004. removal requests can be sent to this address and will be honored and respected.
—
Chinaecarts terms
Address: room 5188, seg building, huaqiang road, shenzhen, china
Website:www.chinaecarts.com
Email: [protected]@chinaecarts.com
The complaint has been investigated and resolved to the customer’s satisfaction.
Absolutly,
Washington Mutual should have caught that for starters.
Ours monies should be protected by..generally speaking... Title XXXVIII Banks and Banking chapters 655-667.
The banks are the ones clearing the drafts without batting an eye. You can understand the bulk of monies received daily, in many forms, however this is no excuse.
And, the fraud department to "excuse" this... this amount of $17.95 is not worth investigation. Well, this is how major catrostrophic issues begin.
R.
They took $17.95 out of my account also.
They got me too. Any luck on getting your money back and stopping future charges?
i want your company to put my money back or els
*****************RED THIS*********************
HERE IS THE INFORMATION FOR THE BETTER BUSINESS BEARUE THAT OVERSEES THIS COMPANY. FILE A COMPLAINT! YOU MAY GET YOUR MONEY BACK AND EITHER WAY THEY WILL BE PUNISHED!
BBB of West Florida, Inc.
(Clearwater, FL)
2653 McCormick Drive
Clearwater, FL 33759
Phone: [protected]
Fax: [protected]
Email: info@bbbwestflorida.org
Web: http://www.bbbwestflorida.org
JUST GO TO THEIR WEBSITE AND FILE A COMPLAINT
HERE IS PRIME TIME SAVINGS INFO YOU WILL NEED IT TO FILE A COMPLAINT WITH THE BBB
Phone: [protected]
Primetime Savings™
Attn: Customer Care
PO Box 41171
St Petersburg, FL 33743
PLEASE TAKE THE TIME TO FILL THIS OUT!
Acai Berry seems to be the one responsible for charges stemming on credit card statements with prime time savings. That is what my credit card company advised me. I never heard of them but after I ordered a free trial of the acai berry detox and cancelled my subscription right away this prime time savings appeared on my credit card. Call them and it is always busy. I will file a complaint with the atty general in pa and fl. and rest assured if it is my last breath I will get my money back. In fact since it was a credit card I have disputed it and the 16.95 has been credited. My credit card company could not get through either. I tried the number provided here and go figure it is after 9pm and they are now closed.
We do not even know whom this company is. Their alleged site of consmerbill.com. They charged my finance's bank account in the amount of $17.95 from a draft check. The number [protected] and a alleged confirmation number is referenced on the draft. I am not a member of his bank. This draft check cleared with my name and his banking information at Washington Mutual? I AM NOT A MEMBER, NOR AFFILIATED WITH HIS ACCOUNT.
NUTSHELL: AND A VERY RELEVANT ISSUE REGARDING OUR BANKING AND FINANCIAL INSTITUTIONS, GENERALLY. CHAPTER 655, 657, 658... AND SUCH.
However, viewing AEC FBO Independence Plus Platinum Membership, I have the exact complaints as many consumers. For kicks and grins, I went into the site, and not knowing any id numbers, a source was to use my ss#. My number was not on file. We never authorized a dime.
This started for us on 12/12/07, they took the monies out, then credited our account then hit his account the next day. For the same amount. This is obviously fraud and banking practices in place. We contacted the fraud department, at Washington Mutual, and they said our complaint was "not worth investigation". And to close the account, they would reimburse the monies within 16 days. And, if this was not good enough, to file a police report. This is ludacrist. This is their job, and a bank threat to bank security, not only us, but may banking industry customers.
Kind regards,
Traci Wyatt.
The same thing is happing to me. Some company i have never heard of charged my account with out me knowing for $49.95. & mad my account over drawn! My bank so fair is being helpfull about this. But I know i never gave anyone my okay to do this.
I have been victimized by this company as well. My account was charged $79.95 which caused me to be overdrawn with my bank. Does anyone know how to contact them directly? I would really like to speak with someone about this urgently.
Thanks
It seems AEC FBO Platinum Membership has many complaints of this nature.
It's unfortunate that some companies do not act with integrity in handling customer information.
I would suggest you also contact the major credit reporting agencies and put a fraud alert on your information. They will do this for free and monitor your account. If you or anyone using your information tries to apply for credit, or process an E-Check with a merchant that you don't normally use, the merchant will be required to call for authorization and ID verification.
I appreciate you mentioning Old Navy because they have actually won awards for the safe handling of their customer information, and they have a system that actually cooperates with other major retailers like Wal-Mart along with the major credit agencies, and Processing companies such as Visa and MasterCard to identify customers and securely advance their transactions.
taking money out of my bank account cant find a web site for them just a complant site
These Pissheads took money from my account to, overdrafted it and my insurance payment bounced as a result of this!
keep taking money out of bank account.i do not have any knowledge of what it is for.would like all my money back.the phone number tells you to go to the web site.
They are taking money out of my account every month with out my acknowledgment and I can not contact the company. Just the above email.
This went into my bank account got a check #79341 and wrote out for $ 17.95 without my permission. I never ok it . I let the Region Bank know and told them that i didnt authorize it.I call complaint dept got a voice and music that says to me that they are all fraud.There no address on check and doesnt have my handwriting.I would like to know where they got the information and who the company is.
Im Pissed off that this company that I have never heard of took money $49.95 out of my account with out me even knowing! I never gave anyone an okay to do so! So fair my bank is being helpfull with this! I hope they get cought and go to Jail!
I was charged 14.95/ month. I feel like an idiot because I was not paying close enough attention. I will from now on. The company said it will refund the current months charges but as far as the rest "too bad." I am just the least bit upset. I guess this teaches me a lesson. Pay closer attention to ALL charges on my accounts. I usually don't notice unless it is a bigger amount. I do think though that this did add up over time. I am disappointed in companies that scam people like this and I am disappointed in myself for not paying closer attention to detail.
Physically small part lost in cleaning Nina Cappucino maker.
Impossible to get replacement.
Replacement/Repair through independent service centers as distinguished from manufacturer or distributor.
Service centers contacted (two) reported part not available in United States. "Awaiting shipment of parts from Italy."
"awaiting parts" for five months.
United States office, in Ohio, has long telephone waiting time for response, (ranging from 15 minutes to over an hour).
Four e-mails never replied to.
Two letters via US mail to United States office unresponded to.
I went online to check my bank account and I saw a check had gone through for $17.95. It was an electronic check that I had never authorized, let alone I had never even heard of the company. I went to the bank that day to cancel my account and transfer my funds into a different account. I have no idea how this company got my account number and my bank routing number. I am completely confused. My bank had me file an affidavit of forgery. It's so scary to think how easy it is for a person with some computer knowledge to get your information. I don't even know where they got it from. I do a lot of shopping online, and usually only big name companies, such as Old Navy.
I don't even know what this company is or what they are offering. They went into my account without authorization from me and they took 79.95 which caused my account to be overdrawn. I need to know how to get in touch with these people so that I can get my money back. Like I said I haven"t been on their website, thats why I don'tknow how to get in touch with them. Please reply
I NEVER TOLD THIS COMPANTY TO TAKE MONEY OUT OF MY ACCOUNT
this company took 99.00 out of my account and i never gave them permission, watch out this is fraud.
They took out 79.00 out of my account without my permisson. when you try to call they are closed.
I just received a pre-approved letter with a card attached. The card has a full account number on it with an expiration date and MY NAME. I don't know anything out this company and didn't request to revieve a membership. I tried calling them, however it only gives you the activation department phone number. If you call and press 0 to speak to someone it doesn't let you. If you go on their web site and click on "contact us" it gives you an error button. This company needs to be shut down. This letter also went to a rental home I used to live at, however I stop by now and again. I am very upset because if I wasn't there, someone could have taken my card and activiated it without my knownledge.
this company is a fraud! they stole over four hundred dollars from me! everytime i called to cancell the acct and ask why they kept debiting my acct they charged me another 98.95! i would suggest anyone who recieves this bullcrap to immediatly dispose of it! I am a single mom trying to raise my child with very little money and they took what little i did have! they keep tellin me i will recieve a cancellation and refund form and have yet to recieve one! in one month they debited my acct twice for 98.95 which i never agreed too, and then debited my acct for 114.00 which i also never agreed too! when i put in a stop payment (which cost me 40$) to do so they changed the dollar amount so it would go through! does anyone know if i will recieve a refund? this really was my own stupidity and ive come to realize if it sounds too good to be true it usually is! so please keep away from the LPC company they will rip u off repeadetly and have absolutly no remorse for it either! i was met with complete rudeness and the lady was actually laughing at my situation and assured me that they would not keep charging me and as soon as i hung up the phone they charged me again! there is has to be something we can do about this company! if anyone can help it would be greatly appreciated thanks
this company drafted 79.00 out of my account and me or my wife never gave permisson to do so the is a scam so please watch your self
I miss the old owner of this shop. She was nice and pleasant always hired good people too. It was a pleasure to go shop there. But after the new owner over, it was like night & day.
Not pleasant to shop there, not at all. If you didn't buy something within the first 5 minutes you entered her store, she'd made you feel sad you even walked in the door there!
The new owner, well, I always feel unwelcome in this shop, even though I've spent lots of money after the shop changed hands.
I'm starting to think I don't want to be a customer anymore, I'll just go in and browse, that's it!
I don't feel they deserve my business. They're rather rude and abrasive there.
They're expensive too. Not that their fabrics are not nice, they are, but if I'm paying large amounts of money for a yard of fabric, I'd at least like to be treated with some courtesy and respect. I don't think that's asking too much.
Later for this "buy local" garbage! To Hell with the "local" shops here in Asheville!
They treat the locals like dirt here! Forget buying ANYTHING local! I'd much rather buy something made in Singapore than made here in Asheville, for you NEVER hire any of the long-time locals to be your employees here.
You discriminate all the time against the locals, you little "local" businesses. Therefore, I think I'll STOP spending my money here too! that's about what you deserve!
Get the rich tourists to spend all their money here, You sure don't care about our fate here, or our feelings.
AEC never pays their artists. Woun't you join us in spreading the word? AEC cancelled their license in 2008.