ChingLabs / Hebina Higer Chemical Technology’s earns a 3.3-star rating from 11 reviews, showing that the majority of research chemical buyers are somewhat satisfied with product quality and service.
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shipment of u-48800 order placed on 10/13/17
I filled out the order form and contacted Sara through email and gave her all my information for a shipment of 10g of U-48800. I sent payment, it was received and confirmed. She sent me a tracking number, but it was the wrong one. the tracking is: LW971892481CN, which is a package that was sent to Albilene, Texas, United States.
I live in Oscoda, Michigan, United States. I've tried to send numerous emails to [protected]@chinglabs.com but have received no response. I paid in full for the reship option for 10g of U-48800 to be shipped to:
PC Parts
7169 Cedar Lake road
Oscoda, MI 48750
Please, ship my order that i paid for and send me the CORRECT tracking number. Thank you for your time.
research chemicals
I Ordered product and no answer back. Sent them email and sent back that the email failed. I Checked the website and the website is no longer working. I have tried every email address that I have received from them and nothing. I sent them my bitcoin payment as was discussed and now no contact. I would like to resolve this issue. Can't send her an email to get any info. Plz help
research chemicals
Tried to purchase a research chemical, sent payment, communication was good, payment picked up, then chemical was not available, offered to substitute, said ok. They shipped the chemical about 1 to 2 weeks after, couple days from a month to get here. THEN, there is no product. There is 2 empty China Post envelopes, one with a big slit inside another china post envelope. Contacted them, said only one in hundreds of customers to say such a thing. Sara said they are having trouble shipping orders, and staying open.
Will post pictures soon, I am owner of a research chemical business and was looking to use them as a vendor... don't think so now...
www.chemsnow.com
Is ChingLabs / Hebina Higer Chemical Technology Legit?
ChingLabs / Hebina Higer Chemical Technology earns a trustworthiness rating of 21%
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research chemicals
March 2017 - Ching Labs - www.chinglabs.com:
After sending ~$300, several weeks later and 7-8 unanswered inquiries they finely gave me a tracking number. They boast a 48 hour turn around and a 12 hour email response. None of was true in my case.
Unfortunately, when I received my order, they only shipped half of what I paid for. Then after another set of unanswered emails they sent me a response refusing to ship the remaining quantity unless I ordered from them again.
The product they did ship was good quality but they did steal $150 from me.
If you're looking for for a honest, stable supplier I'd personally avoid Ching Labs at all costs.
The complaint has been investigated and resolved to the customer's satisfaction.
The same thing happened with me on my last order. Sent bitcoin payment, of course payment was picked up. Communication slowed to a minimum then the excuses started rolling in about workers stealing product and shipping product to incorrect addresses. Finally received the tracking and the freaking package delivered to an entire different state. Now mysteriously the [censor] website is down for maintenance. After spending about $7000 I get [censor] on a $2000 dollar order. This is straight [censor] with no response to emails for the past two months. Steer clear of Chinglabs once they resurface b/c this looks like a recurring them!
I’ve been waiting for 2 months also. Their website is down and all emails are being returned. The last convo we had around the end of November she stated that she would try to get my order to me in a month Hopefully! Thinking something happen in China that caused her to shutdown everything. I hope she didn’t scam me. She hasn’t done this before. I’ve received all my purchases in the past.
We're scammed haven't heard from her since Oct. After spending over 7/8k it's [censor] ridiculous!
we placed an order and I received a couple of emails saying she would get back to me within 24 hours and now the website says it is down for maintenance and I sent an email and of course it as returned. we have ordered many times before this and never any issues. not sure if you know or if anyone knows anything more? thanks
ching labs sales rep
I sent sarah at ching labs $500 through western union. It was picked up within a week in January. Then she tells me they are closed till February 5th due to chinese new year. In the middle of February I get a tracking number that never worked for the product. She told me to wait a week then check back if tracking number still didnt work. By then the tracking number expired & that was the last contact Sarah or Ching Labs had with me. Yesterday I sent about 5 emails wanting either product or money returned againn, with no response. I have sent many of these emails in the last 2-3 weeks with zero response. Bunch of thieves. DONT LOOSE YOUR MONEY LIKE I DID! strait up lied about sending product with bogus tracking number. If they had continued communications I wouldn't be posting this, Ive had it with them. Been waiting over 2 months now just to find out CHING LABS HAS RIPPED ME OFF $500. ####'em, Im done!
The complaint has been investigated and resolved to the customer's satisfaction.
The same thing happened with me on my last order. Sent bitcoin payment, of course payment was picked up. Communication slowed to a minimum then the excuses started rolling in about workers stealing product and shipping product to incorrect addresses. Finally received the tracking and the freaking package delivered to an entire different state. Now mysteriously the [censor] website is down for maintenance. After spending about $7000 I get [censor] on a $2000 dollar order. This is straight [censor] with no response to emails for the past two months. Steer clear of Chinglabs once they resurface b/c this looks like a recurring them!
sent payment communication ends.
Being in constant communication and a return customer I had misguidedly stopped checking here for updates on Sarah and chinglabs.
I was informed by Sarah that bitcoin payments were best and so payment was sent and received with instructions from Sarah that product would ship the following Monday.
Monday no email with tracking so I emailed and got a response that the warehouse had no bags for packing.
Alarm bells.
Next day it was response promted by my initiating another question regarding shipping. Something about warehouse problems and customs.
If its too good to be true, it usually is.
So now with a question from me about cancel and refund not to mention prior request for order status has all gone unanswered. No more communication.
I will swiftly take down any complaint on rectification of the issue but im doubtful that things are above board and I should wave goodbye to my funds. The only thing im glad about is that it has happened now and not the next order which would have been far more substantial.
Steer clear of chinglabs, you will end up losing.
The complaint has been investigated and resolved to the customer's satisfaction.
Ching labs once again scamming I received 2 bogus tracking numbers from Sarah the queen of excuses and lies only to be told she will ask her colleagues and get back to me oh and she has had my money now for over 2 weeks this is the worst business but trust me I have learned a valuable lesson any 1 else out there please do not buy from Ching labs!
seems you are passionate to accuse me even if you accepted in previous posts that we served you good. can you tell me what is your order to ship it to you and finish our cooperation here please? I WILL REPEAT AND REPOST THIS https://www.usnews.com/news/world/articles/2017-01-06/dea-chief-to-visit-china-as-us-pushes-to-halt-opioid-supply
order/customer service
I also am a repeat customer and wish I had checked the reviews but I sent $$ based on good faith. I waited 24 hrs and after no response began emailing .She did not bother to respond. Then after 72 hours told me to take my money back after she picked up the Western Union. This is fraud and I'm filing complaint with Western Union. They will close her account and go after her. This is just wrong you don't do this to people. Do not lose your time or money there are many other labs willing to use good customer service practices. SMH what a shame.
The complaint has been investigated and resolved to the customer's satisfaction.
Sad to say but I am in the same situation and am also a return customer.
Did Sarah ever respond or was there any positive outcome? Be nice to hear that you had a good outcome but I assume that you just never got any response?
So disappointed
I have replied to you in a previous post. you can contact me thru my mail to resolve your issue. my mailbox is working just fine and doesnt have any problems neither the shipping.
great can you get back to everyone that would be great
I sent payment and Sarah disappeared boom totally vanished after I sent proof of payment and got confirmation that my product would be shipped asap really? first red flag! It's been 10 days since payment was received i am waiting for answer but I am pretty certain i just lost my cash :-( :-(
sent payment and never received product
We've ordered previously no problem with ching until our DEC orders. We submitted an order for product and notified Sara that the bitcoin was sent and the order information. The next day we placed another order and also sent notice to Sara that bitcoin had been sent for that order. no response from her for at least a week. She sent an email stating that she had sent a partial order because one product was out of stock. In the email she stated that she could give a refund or we could choose a different product. So I sent an email stating what we wanted to change it to. No response for days, and then the response I got was. Sorry our email address was overloaded this is our new email. Then no response from Sara again for over a week. She emailed us within the last week stating they closed down suddenly and were having problems with customs. For the partial order that she said she sent (she provided a tracking number) she stated that customs took it. It was accepted but never left china. Weve asked for a refund numerous times and then today we receive emails stating that they dont offer refunds. We have spent a large amount in this mistake due to the fact that before we had received our orders no problem. We now just want our money back.
The complaint has been investigated and resolved to the customer's satisfaction.
I dealt with shingles for over two years, with only one issue, I received a cannabinoid agonist instead of the chemical O
I ordered. When I informed of the error, I was sent five grams of the closest chemical the had, instead of the two I'd ordered and paid for with sincere apologies. When the shut down maintenance, I was told they had discovered an employee stealing and infiltration their chemicals and were in the process of assessing the damage and trying to correct the issue disposing of the altered chemical where necessary and terrifying the purity and exact chemical, some of which the embezzeler had altered. They told me then, they expected the process to take about two weeks. A month later, still down, I sent an impassioned letter attacking the SEA has a bunch of cold hearted hypocrites, while addressing the authorities in case they had been detained the behest DEA, defending the employees as the kind honest people the are, deriding them for arresting their own citizens for crimes O felt certain they didn't know were being committed. Furthetmore, I reminded them of the opium war, where the British government, in cahoots with the east India company force China at gunpoint, killing Chinese soldiers in the action to allow unlimited imports of cheap opium, knowingly addicting millions and God knows how many lives were destroyed by the cheap addictive imports.
I then asked why would they prosecute their own citizens for the West a dose of its own medicine.
Then offered own body, and real life American criminal in exchange for the release and pardon of all the people at chinglabs, saying they would be welcome to execute me in the streets, but also told them they'd have to provide the airline ticket as I'm relatively destitute.
I received a call from someone with a thick Mandarin accent asking if I was me and did I send the email, which I confirmed.
Two days later I received an email that they still correcting the stock issues but that they hoped to be finished soon.
They said, they weren't sure if our communication were being monitored to the degree earlier post had implied
But thanked me for the deeply emotional missive, saying that I made their day.
I assured the! that they are, I guess China hasn't allowed their media to the revelations of the NSA's "collect it all, save it all" strategy".
I never heard from them again, I hope they realized the potential danger they were in, and just stopped. I worry that the Chinese authorities realized that I had foolishly realized that that information isn't supposed to be known and arrested and likely murder good people.
I guess it was a matter of time before the ugly long arm of the hypocrites in the dea reach out to destroy them, but they were never a scam, just honest buyers and resellers.
And they're all alive and happy doing other thing, I'm glad, but if they were arrested, tortured and murdered for my folly of telling them the truth, I wish them better worlds, and he everyone of the law enforcers who actually harmed them a thousand rebirth as pigs.
It wasn't a scam, if you lost money, they probably are rotting in a prison
or sadly no longer on this world.
Yes everyone Sarah zhang is the biggest lier and the queen of excuses I placed order a month ago I sent her 185 dollars took 3 weeks to get first part of order then I received a bogus tracking number which she was supposed to check and get back to me now she won't answer any of my emails so it goes without saying her business ethic sucks big time the excuse though r quite comical first they ran out of packing bags then there were no workers in the warehouse to fill the orders then best 1 the workers were stealing the product to b shipping WTF ! Please think twice before ordering from Sarah the lying scammer
we already discussed this in another post and thru my mail box. I would kidly ask you to remove this offending comments about my person.
They did the same thing to me!
can you mail me to find your info to see if indeed we never ship you nothing? we had some problems with customs indeed but this is because the new DEA regulations and the offices they have opened in china
https://www.usnews.com/news/world/articles/2017-01-06/dea-chief-to-visit-china-as-us-pushes-to-halt-opioid-supply
ching labs lack of communication after receiving funds.
Ok so I sent them 130 usd for an order it took them almost a week to get me my tracking # & now it's been 10 days since then & I can't get a email back from them & my tracking has not updated since the 17th of December.
Every time I try and check it it just says acceptance in China & that's it. I've tried to email them asking if that is normal or if their going too need too Reship like their site promises they do for the product I've ordered.
I was trying too get it asap but it's been weeks since I've wired her/them my payment and my info & im still waiting. According to their site I should have it within the next 2-3 days max it should have been today but I'm guessing that #### is slow cause Xmas. But come on get me my order too me Asap please.
The complaint has been investigated and resolved to the customer's satisfaction.
The same thing happened with me on my last order. Sent bitcoin payment, of course payment was picked up. Communication slowed to a minimum then the excuses started rolling in about workers stealing product and shipping product to incorrect addresses. Finally received the tracking and the freaking package delivered to an entire different state. Now mysteriously the [censor] website is down for maintenance. After spending about $7000 I get [censor] on a $2000 dollar order. This is straight [censor] with no response to emails for the past two months. Steer clear of Chinglabs once they resurface b/c this looks like a recurring them!
2weeks ago placed order with Ching labs and Sarah great communication but once funds r received all the problems and excuses come rolling in workers stealing product and then they ran out of packing bags and then I finally get my tracking numbers only for them 2 b no good according to my post office and now of course no reply from Sarah
http://edition.cnn.com/2017/01/05/health/dea-china/ thats why many of our orders have problems but seems you don't want to believe it that the customs became much more strict with the parcels contain powder. as far I know our new forwarder have fullfilled all orders that they didn't ship. if your order didn't arrived then mail me at sales@chinglabs.com to fix it.
research chemicals
I made a promise 2 myself that I wasn't going to make this complaint about Sara Chang and her company but the more I think about it it pisses me off over a week ago I sent 100 payment for products and then no replies 2 my emails when she did reply she said that she was sorry that all my emails were in her spam folder and she will fix this that was 2 days ago and 10 emails later still no word from Sara Chang she sent out emails to her clients a few weeks back that said all problems were solved and then another story 1 after another bottom line I still have no goods 4 my money I basically emailed her and told her 2 keep the order and it wasn't worth my agervation anymore
Well here we are now it's been 2 weeks since I made an order inquiry at Ching labs and Sara zhang the Queen of excuses and lies has still offered no explanation on her unbusiness like behavior like I have mentioned several times once money was picked up all the excuses and no replies started . Shut down email accounts or I found messages in my spam box or the best 1 I think we picked up the money but not sure. Really miss business women I guess western union email confirmation was fake they sent me 4 days ago verifying your reciever picked up the funds? And still of course no reply from Sara or Ching labs customer service
Tried to contact Sara zhang After sending money 2 her reciever western union 100 dollars once the money was picked up that's when all of a sudden all problems started again if your a true business person keeping people informed is top prority but I think Sara feels a sense of control or pay back when she feels pushed into a corner she admitted having my money so why play all these games ?
research chemicals
After several email conversations and finally sent Sara a copy of email from western union funds were paid and picked up now I guess the facts in front of her realizes that a miscommunication with who ever she uses as a money reciever so for now after all this agervation I'm suppose to get what I paid for I will for now have to take back my negative comments but this was not the way I wanted to do business
Ching labs is ok now that the problems with email communication And payment issues r apparently straightened out I know the delivery was excellent
Definely a stimulant with an euphoric affect I didn't get an phychedlic affects but like I said kept me up I found myself moving things from place to place and wanting to rearrange the frickin furniture now I have a sore back be careful my come down is not good
Hey guys I got my package Monday dibutylone crystal it was 1 big slab more than 5 grams I ordered Sara also sent email apologizing for all the problems with email and payment communications I feel now she has done her part on the business end and I would do business with her in future now that she has made the nessarcary adjustments oh and this dibutylone kept me up 4 2 days now I'm paying the price!
Ok cool I will do the same
Hi yea my order was just shipped after a lot of miscommunication I will let u no when it cones
I mentioned 2 Sarah that her form that she sent me to my email could not filled out and proceeded 2 send all the required information 2 her site email and personal email twice but she was still insists that I didn't follow proper so called procedure plus on the Ching labs site there is an order form that I filled out twice so I'm confused anyway this was frustrating but in all I offer Sarah my apologizes but I do think there r some problems with the customer service
Well finally after days of miscommunication and waiting I got my tracking number! Never had such a problem like this b 4 at least Sarah kept her word. Now I'm just waiting 4 parcel to arrive
This is a site that is based in China they have a lot of information detailed information on there products and offer payment by Bitcoin Ann western union contact person is Sara I placed order got western union info and sent money . It took person about a day and a half 2 pick up funds however once funds were recieved comunication stopped . Then finally when I did get response Sara claimed she next got email I sent with conformation number but I got email from western union that funds were picked up then she proceeded 2 tell me she had been sick and that was why she was slow 2 respond anyway bottom line Sara and here site r bogus and r scammers please don't try 2 buy from these people
It amazes me when u expose people and there scams as I mentioned yesterday a simple business transaction with Ching labs has turned into a nightmare supplied Sara so called contact person with western union no all my shipping info name of product I wanted simple right wrong all of a sudden she said I never sent any information and money was never recieved mmmm I guess western union is lying when they sent me email confirmation that money was picked up oh and now I'm a mother f****r according 2 Sara because I exposed her dishonestly keep the 85 dollars Sara and buyer beware do not buy from Ching labs!
Ching labs I will be posting again in next 2 weeks that's when I should recieve my order even though Sara never gave a tracking number as promised but assured me my order was sent to warehouse to get packed 4 shipment .
People get angry when their scams get exposed bottom line when your dishonest u get caught Sara got all her information sent to her twice and now she is trying 2 cover her ### so she can rip more people off wow just send the product Sara stop scamming roll the dice people do u really want to try 2 buy from some 1 who can't even remember the scam was for 85 dollars not 80 your choice people
Hi.
Just wanted to say that i ordered something from Ching Labs, it was sent out the day after funds were picked up from Western Union and i was sent more than i had ordered which was a bonus.
Ching Labs is for sure legit and Sarah replied to all emails and was very friendly.
I didn't have any problems at all.
Peace!
PaxDelta
March 2017 - Ching Labs - www.chinglabs.com:
Pre-sales questions were responded to within hours. Communications were however, focused mainly on how and where to send money. Unfortunately, after sending ~$300 Sarah went dark. Only after several weeks and 7-8 unanswered inquiries did she finely gave me a tracking number.
I did receive a package but she only sent half of what I paid for. After another set of unanswered emails Sarah finely responded. Refusing to ship the unfilled quantity unless I ordered from her again. After I ordered again, she said, she'd include some "extra" in the shipment. I was never really clear on why she considered shipping what I had already paid for as "extra" or why she took the tone that she was doing me a favor.
The product she shipped was good quality. Packaging was impressive professional vacuum sealed. Other pro's, once I received a tracking number the package arrived within a few days. Also, I did get at least some of what I paid for and was only scammed out of $150.
The con's, of course, all revolve around dealing with a scam site. The frustration that after sending a lot of money dealing with unanswered emails.. And in Sarah's case where the scammer starts blaming the victim. In my opinion, the least professional thing Sarah did was a mild threat that if perhaps the product I ordered wasn't 100% legal in my area that she definitely knew all my personal information... Not good Sarah.
It seems to me that it would be easier to conclude a business transaction in a honest and honorable way. I wonder sometimes the scammers motivation. Sarah's need invent excuses and lies to cover her crimes. Maybe a combination of greed and antisocial abuse of victims.. Who knows, but as humans go, Sarah is definitely defective.
If you're looking for for a honest, stable supplier I'd personally avoid Ching-Labs at all costs.
there is no reason for a scammer to ship you the half parcel as you accuse me. if I will be a scammer why not to take your money and bother even to ship you the half goods? can you explain me that? do you know that the DEA have opened office now in China and they control all parcels and is way much more difficult to ship out? I AM SURE THE USNEWS.COM REPORTERS ARE LIERS TOO https://www.usnews.com/news/world/articles/2017-01-06/dea-chief-to-visit-china-as-us-pushes-to-halt-opioid-supply
AND SOME OTHERS HERE AT CNN ARE LIERS AS WELL http://edition.cnn.com/2017/01/05/health/dea-china/
If you are unhappy with our service that was delayed due to the new regulations you doesn't need to be offencive or posting fake review that we stole your few grams. we are handlign lot of shipments and we dont need dear to steal your 50% or anyone else.
You might think you're slick but you sure don't know how cheesy corny and phony your multi-personality commentary review technique appears to the most important reader which is the one who actually reads it to see who's faulty and by common sense eboy sara and whoever the funk is the same faulty grammered scammer.
Is it rudikins or rockakins? Dude with a comment like that you must be smoking rock rudikins
Thank you.. !
My product was supposed too be here today. According to their site. 5-12 days after receiving tracking. Well actually day after tomorrow will be the 12th day because of xmas. I have received tracking. But it says acceptance on 12/17 in china. & that's it. Idk if it has been seized or made it through customs or anything. Their supposed to offer a reship; can't get a response from ching labs.
I don't wanna say absolutely 100%its a scam until my order arrives but it's more than likely a scam. I'll either get nothing or what does show up is probably going to be a letter saying suck it in chinese. ...
For real though these ppl need too get on the ball if they're not a scam. & start using dhl, fedex, ect. That way we who hold up our side of the business deal. Why can't they.
Bottom line either find my package, reship using a currier that'll make sure it gets to me within promised time. Or refund my money so i can use mr. Chemical or another rc supplier that uses dhl and actually responds too my emails & attempts to contact their customers not ignoring everyone and blaming it on being sick or what the #### ever. Scammers. Warning to you or whoever is thinking of using chinglabs... If you want you order within a month. Go elsewhere. I'll update when i get my order or when i find something out from these laggers. I can't say theyre 100% a scam yet but i can say they take forever & ever to do anything-pick up money ship #### out provide tracking or even respond quickly unless they haven't gotten your money yet.
So i'll let you fine folks know when i get my order & if it is more than a letter saying suck it sucker in chinese.
So hold off using them until i can update. & anyone let me know if you've used them & if you got what you ordered or if you got a suckit letter & how long it actually took to get it in your hands... Will be much appreciated... Thank you regards mr. D
Well day 23 no package, couple emails from the scammers (Alleged) more excuses of course. Supposedly my package was seized by chinese customs because of new laws or some ####. & that they'ed ship again asap.. That was a week ago... Since then one email still saying they're reship asap... !
Bull#### i'm saying i got scammed.. Sux don't let it be you... Scam
Recieved tracking no on Jan 16 placed my order on dec 15 anyway Sara emails me with tracking and says everything is back to normal it is now Jan 22 and my so called order has been in security check 3 times and still hasn't left China yet back to normal alright normal bull u no what!
I placed an order over 2 weeks almost 3 weeks ago. Took them DAYS to get me my tracking number after funds were picked up. Now emails have stopped. I got my tracking number on 17th it is now 26th and tracking says accepted. That's it. It was supposed to take 5-10 days to arrive. Still no response from "Sara" despite 5-6 different emails asking for no more than some reassurance about my $130. Order. Nothing.
The vendor site says they offer a reship. I emailed them and offered to pay for it too be sent DHL FedEx, Ect. No response. I'm going to say I will give it till end of week to be arrive. Because of holiday. But beware. I'll most likely never get anything from these ppl.
I'll repost when I get package or when I'm ready to call it a scam.
Yes I same here Sara got my 100 dollars and all emails stopped on her end I have sent 10 or more emails 2 both her site email and Ching labs email last time this happened she told me she was sick then my emails went 2 her spam box what are people supposed to think ? That it's not a scam ? The response time and excuses are already worn thin on her end just send us the stuff we paid for!
Hi, sorry for late response chinglabs is legit. I place orders from them, and did get my stuff, they do take some time to respond to my emails but it i understand sarah is the only persone and take time to respond to evey persone
ID like to see what you got tankheart how do i go about it
If anyone wants proof of purchase let me know. I don't want anyone to think I'm leaving the only good review because I'm associated with these people. I actually have tracking info and emails that can prove the legitimacy. And I'm in the U.s.a.
I have purchased from them and had no issues. Actually got tracking within a couple days of initial payment and recieved my product about 5 days after that. Now I've only purchased once but my one purchase went smooth. Sarah was the main person I spoke with and my tracking number came from a different email address. Overall I was impressed and will probably go through them again. Hope you guys get your issues worked out.
ohh you forgot to post the proofs of your money transfer being stolen...lol...what pathetic you are!
Eventually I did receive the tracking number and I did receive my order but it took almost a week before any reply from you. You have only yourself to blame for not responding earlier as your site says "Orders are shipped within 48 hours once amount is cleared", well the amount I sent was cleared on the first day of placing my order and like I said it took a while before I got any response from you whatsoever, I think you should include that on your website so people don't jump to conclusions too early or take down the "48 hour" stuff. No complaints with the products only the response time.
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ChingLabs / Hebina Higer Chemical Technology emailsSales@chinglabs.com100%Confidence score: 100%Support
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ChingLabs / Hebina Higer Chemical Technology addressQibin District, Xinghe Street, Xinhua Building, Hebi, Henan, 458030, China
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