Christmas Tree Shops
Reviews and Complaints

Order 6217

Christmas Tree Shops#6217 Shipment Status Updated

Tracking Number: LS386801503NL ;

If you have any questions about your order or need to contact Christmas Tree Shops, please click to view order details or visit our store

Updated Order （ 7 ）

58pcs deluxe ceramic tableware set

× 1

$9.09 USD

Wok Pan 12 inch High Carbon Steel Stir Fry Pan with Detachable Wood Handle

× 1

$5.88 USD

New 2023 Sofanci Immersion Electric Hand Held Stick Blender 3-in-1 Hand Blender 12-Speed with Turbo Mode 800W Full Copper Motor Titanium Stainless Steel Blades to Blend, Puree, Whisk & Froth

Full set × 2

$19.98 USD

Bamboo Cutting Board Set of 3

× 1

$5.54 USD

Mixed 20 PCs Cast Iron Cookware Set

BLACK × 1

$17.00 USD

Shipping insurance

× 1

$1.15 USD

Subtotal $58.64 USD

Discount -$10.35 USD

Shipping $6.98 USD

Total $55.27 USD

I asked the Manager at the front if they were going to still be carrying the Table clothes and the ones for July 4th and she had an attitude and replied what we get is out and they don’t tell us what we get or don’t get! Her name was Kathleen. Thank you and I will make sure not to go to that one again even though I love that one when we travel to the cape cod area. Never have I had rude people they have always been helpful and polite!

I am complaining about items being shoved in spots where the price and item doesn’t match. I don’t feel like I need to bring a magnifying glass to make sure I’m purchasing an item that is wrongly placed and then pretty much get accused of putting the items in the wrong spot to get it marked down. The Somerville mass store has always had issues with s supervisors owning up to some employees not putting the correct item in its proper place. It’s sad to lose a customer for a $10 item and an accusation that either I put the items there or it was another customer. The specific department was very organized and I don’t see their view that someone looking for a specific item put all the stock that was there in the wron spot. Included was a clearance item that somehow full price when I got to the register. After I asked for everyone’s name I was treated as if I was the one at fault for expecting the item at the price it was under I could have been rude and ignorant as I feel like I was treated but eh I don’t see this store lasting to much longer! Supervisor on duty is name carol. No wonder y the store is a ghost town with that attitude and accusations I wouldn’t go back

I went to the orange ct Xmas tree shoppe in June 12 and again in June 13. Both times I had to wait in line 25min. I do understand that Sunday would be busy. But Monday morning at 10:00 am was worse. There were only 2 registers open. And a store manager with a bad attitude and did nt really care about the lines. I can’t believe you cannot add one more person onto the cashier staff Poor store management. I always loved that store but I won’t go again til they fix their issues

Purchased 16 of these to put on a tree outside. Turned on the on switches under the caps. Some worked but only very briefly. Some never worked. Last night not a single one lit for even a moment.
I am very unhappy with this product. I had hoped for a nice outdoors display and have virology nothing.
So disappointed. It seems a waste of precious dollars as well as my time putting them out!
How can you help me?

Purchased an Alta non-stick 11 inch frypan from Christmas Tree shops approximately 3-4 weeks ago. It states Heat resistant handle. While my husband was cooking breakfast on Sat. morning he went to take the pan off the stove and when he grabbed the handle near the top end his fingers stuck to the pan. This caused several fingers to be burned badly. They blistered within a day. I returned the pan and spoke to the manager of the store. I asked for a umber to speak with someone regarding this matter. He gave me [protected]. I was on hold waiting over an hour. When I finally spoke to someone they said I needed to call [protected]. I am still on hold 30 plus minutes later.

Purchased at: Christmas Tree Shops
#7018
1505 South Washington St
North Attleboro, Ma. 02760
[protected]

Regards,
Beth Studley
[protected]@cox.net
[protected]

The roof of this gazebo is not water resistant, after one day that it was up, it happened to rain, and it was raining inside the gazebo. The table was wet with water.

Need to take it down, & return to Christmas Tree shops, where I purchased it.

I would like a refund, or with an assurance that a new roof would solve the problem, would consider a new one.

2 of the hinges on the small glass panes door on the upper section of the hutch are severely bent and cannot be used. We tried to put the hinges on but they are severely bent and do not work on the door. I need to get 2 new hinges so the door will work/close and open. We bought this hutch at the Christmas tree shop in Foxboro ma 02035. I would like the Christmas tree shop send me 2 hinges so I can put the for on correctly.

It would be nice if I finally get my order. I bought some stuff for Halloween. As far as you know Halloween passed and my items haven't arrived yet.
Beautiful. I didn't order anything special or expensive, but I don't think it matters when it comes to the shipping and delivery. It's still money. Not much, but something.
Christmas Tree Shops, please, let's seek an amicable resolution of this problem.

Hello,
I bought a Gazebo from your Natick store on 5/17/2017. My husband and I assembled it this past weekend and on completion of the project discovered that one of the side shade panels has a defective zipper.
The zipper will not go past a certain point because it seems to be warped.
I have enclosed all pictures I felt were relevant.
I would love to just get a new shade piece.
I could not find any information on Nantucket Distributors or else I would have contacted them.
Judy Moran
[protected]@verizon.net
Please let me know if you need any other information

Christmas Tree Shops sells the Blizzard King, 13-amp 20” electric snow blower, sku# [protected].
I contacted the Customer service department to get a replacement as the snow chute had broken off But they were of no help and couldn't advise as to where to get a replacement part (Specific part name needed : Ring Gear Chute). This was in Feb of 2015 I contacted them and they are still selling this product so they could contact the manufacturer for replacement parts. See their response to me below. I still need the Ring Gear.
From: "Christmas Tree Shops"
Sent: Mon, Mar 02, 2015 12:17 PM
Thank you for contacting Christmas Tree Shops. We appreciate your patience while awaiting our response in regards to your parts request. If you have yet to receive the part and it has been 7-10 business days, we have to assume the part is unavailable. If you do not receive a reply regarding this issue by 3/5/2015, then the part is not available. Unfortunately, due to the item availability, some parts requested for certain items may not be available. Please accept our sincere apologies for any inconvenience this may cause. For further assistance, please do not hesitate to let us know.

Electric snow-blower dubbed "Blizzard King" shakes violently after 2nd use. Pieces broke off on first use. Totally unsuitable for New England weather.