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CB Unauthorized Charges Review of CIC Triple Advantage Credit Report
CIC Triple Advantage Credit Report

CIC Triple Advantage Credit Report review: Unauthorized charge! 94

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Author of the review
12:00 am EDT
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I accepted this trial for looking over a service for travel and savings for the family, I think it also had to do with free credit report as a bonus feature.
Anyhow~ I called to cancel and threw out the information about it. Well on my last months statement I was charged a $12.95 fee which is a monthly charge. I called the bank and also looked further into finding a phone number, but no as of yet is one available. I have most of the numbers but the last 4 are missing as was confirmed with my bank as well.

Beware!

94 comments
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ALEIDA CORTES
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Jun 23, 2008 3:40 pm EDT

I went to this site to look at my FREE credit report, and I ended up with a $14.95 a month charged on my account for 3 months. At first I had no idea what it was for, I thought it was some kind of service charge from my bank. I called CIC and they said i could only get one month refunded.

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James Keenan
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Jun 26, 2008 3:46 am EDT

I am being charged per month for something I don't know about. Beware all!

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chrishigh06
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Jun 26, 2008 10:39 am EDT

I went to freecreditreport.com which, as suggested by the name, should be free, well they ask you for your credit card number so they can supposedly look up your credit report, but what they don't tell you is that they will charge your credit card 14.95 every month until you call and cancel your service with them, that you never even wanted in the first place... my advice is don't get involved with freecreditreport.com... the number to call and cancel your service with them is [protected]).

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Ziggy
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Jun 27, 2008 1:08 pm EDT

Same as the others. CIC triple advantage has been billing me $14.95/month for a "free" credit check since January 2008. (This is what I can check and confirm). I never authorized the service.

Valerie
Valerie
US
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Jul 02, 2008 2:43 am EDT

Advertised as free credit report and never used their company name of' cic', double charged my card same day. Were not authorized to charge my card! Beware people!

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Bob Powell
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Jul 04, 2008 10:15 am EDT

I also got caught on this. It looked like a free shopping club of sorts. Little did I know they got my credit card info from the florist that I had just ordered from. I got some of my money back but not all.

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kimberly mitchell
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Jul 05, 2008 9:17 am EDT

My credit card was charged $19.95 on May 8, 2008 and I don't even no what it was for... can you help me out with this.

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Linda Weeks
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Jul 06, 2008 12:50 am EDT

The only complaint I have is that I'm being charged for something that I didn't order on this web site or anything. I have to pay an overdraft charge plus the 31.98. I will be talking to a lawyer about this.

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JANICE POPE
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Jul 07, 2008 1:51 pm EDT

THERE WAS MONEY TAKEN FROM MY ACC'T. JULY 2ND 2008 FOR WHAT I DON'T KNOW BUT I NEED TO BE REFUNDED.

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sarabjit kaur
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Jul 08, 2008 1:29 am EDT

I don't know what this CIC triple advanta company is but i get charged twice a month, every month and i don't know what your charging me for so, tell me what your charging me for.

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Sarah
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Jul 09, 2008 1:19 pm EDT

I was charged for a service I did not want, a service I didn't even ask for! I had no idea I would be charged. I thought I was getting a free credit report and thats it.

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Anna
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Jul 09, 2008 11:19 pm EDT

I just noticed on my bank account that charges have been made to my checking that I did not recognize. This credit report company has been charging me 14.95 a month since April. This is ridiculous. Their name is so similar to one of the federal credit report websites that I never realized this was not a government agency. I am going to call tomorrow and stop them from charging my account. Everyone else seems to have had a lot of problems getting through. I hope I don't.

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Marion Pembroke
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Jul 23, 2008 1:50 pm EDT

I clicked onto CIC Triple Advantage for free credit reports and got none but I was charged on my credit card $14.95. I want this removed from my credit card and then cancelled. I do not want to get billed every month for something I did not get.

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Nanci J Zombro
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Jul 24, 2008 7:43 pm EDT

They have been charging me 12.95 every month for the past 17 months and I have never used their services.

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Claudia Deenik
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Jul 29, 2008 9:02 pm EDT

I have checked my credit card staement and have noticed that CIC Triple Advantage are deducting $12.95 on the 25th of each month for a service I never authorized or signed up for. I want the money back and have no idea who to contact. This is FRAUD! Something should be done about this.

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john smith
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Aug 07, 2008 6:51 am EDT

text

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Eddie B
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Aug 09, 2008 7:42 am EDT

I have been charged $12.95 for the past 3 months for services I have never ordered nor received. I'm currently deployed in Iraq and have a very hard time getting in contact with the company. STAY AWAY FROM CIC TRIPLE ADVANTAGE!

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mrwilhite
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Aug 26, 2008 5:39 pm EDT

This CIC aka Triple Advantage (Subsidiary of EXPERIAN) has charged me for 7 months even after contacting them and making sure it was cancelled. They have been in multiple class action lawsuits and have even been taken to court by the FTC (Fair Trade Commission). It appears that they will stop at nothing to rip off the general populace! Perhaps it is time for another Class Action Lawsuit? Anbody interested in this possibility please write to [redacted]@think-computers.com STRENGTH IN NUMBERS is the only way to go against this multi-billion dollar company. The few dollars they are forced to refund to the few that complain directly does not even phase them. They need to to be STOPPED from doing this to those which are overwhelmed by the process and throw their hands up in desperation.

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mrwilhite
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Aug 26, 2008 6:12 pm EDT

PLEASE NOTE! One of the sponsors for this complaints board IS www.freecreditreport.com AKA CIC, Triple Advantage one in the same that we are complaining about!

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Julie Bellamy
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Aug 28, 2008 2:56 pm EDT

My husband canceled CIC Triple Advantage coverage over four months ago through the automated service. The next month the $12.95 charge was still on our account. My husband called and spoke to someone in customer service. He was told it would be canceled and he would receive an e-mail confirming it. He never did and this months here the charges show up again. Then I decided to call and talk to someone. They told me they could not cancel because I did not have the "OLD" debit card. (which by the way someone stole my number and used it and I had to cancel it!) I raised *ell with them until they did cancel it and when I asked about refunding my money for the last three months, well guess what, they don't do refunds. I WILL get my money back! I will go as far as I have to.

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sara
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Aug 28, 2008 6:12 pm EDT

There has been $155.40taken from my account under someone else's name for credit services that i did not order.

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kali
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Aug 29, 2008 9:12 pm EDT

you probably sgin up for free credit report, not knowing you have to cancel within 30 days. if not your be charge monthy fee of 11 or 12 each month, so they can monitor credit.

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Chump
Bellefontaine, US
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Sep 03, 2008 2:07 pm EDT

For several months CIC Triple Advantage has been charging me for service I never ordered. I have called them several times. Usually I am just hung up on. I have gotten several overdraft charges because of them. They don't care. By the way, they are heavy Republican campaign contributers. My tax dollars at work.

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Alfred Martinez
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Sep 03, 2008 8:03 pm EDT

please stop charging my account

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Carl Nennerfelt
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Sep 13, 2008 8:08 am EDT

Please stop charges to account -6415, -2445

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Oleg Fleyshman
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Sep 15, 2008 10:58 am EDT

Unauthorized charges.

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Jeff Davis
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Sep 17, 2008 5:20 am EDT

I'm being charged $18.95 monthly for a service I never signed up for. Can you please discontinue whatever service it is that I seem to be paying for everymonth?

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Lillian Wilson
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Sep 22, 2008 7:53 am EDT

On September 9/18, 2008, $14.95 was taken out of my bill-paying checking account. This was unauthorized and cause very much of a problem for me. My account was overdrawn with a cost of $31.00 charge from the bank and $14.95; equaling $45.95 in all for this adverse transaction which make me unable to purchase my medicine for this painful condition of Fibromyalgia. Please refund my money into my bank right away.

I have been reading some of the compliants, maybe you all need to be investigate. I will surely look into it because something unlawful is being pulled by your company and order for you to have gotten hold to my banking information, there must be another party involve.

Why can't you call supply a phone number to be contacted, why do something unlawful then cowardly hide behind your email account to be contacted?

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dbalma1984
Zeeland, US
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Sep 29, 2008 2:53 pm EDT

I did not authorize CIC Triple Advantage to withdraw any money from my account to pay for a credit report that I can't even look at. When I brought this to the attention of my bank and told them the transaction was NOT authorized, they put in a complaint and investigated the transaction and denied my claim. The letter they sent me afterwards states the following:

"Dear Customer:
On September 16, 2008, you contacted Flagstar Bank and indicated the following:

On September 13, 2008, an ATM/Check Card transaction in the amount of $14.95 was performed at Triple Advantage; you stated your account was debited, although you did not authorize this transaction. Based on the merchant's terms and conditions, we are denying your claim.

If you need additional information, blah blah blah...

Thank you for choosing Flagstar Bank."

Thanks for nothing. So now, not only did I not sign up for this, but I am forced to continue to pay for services that I don't even recieve. Something needs to be done about this company.

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David Sealey
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Oct 04, 2008 1:19 am EDT

Did not authorize charges and still 14.95 being billed.

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Jessica Marie Martinez
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Oct 06, 2008 9:28 pm EDT

To whom it may conern:
I have made many attempts for CIC Triple Advantage to stop all payments after my trail. I have been receiving unauthorized charges to my account that I do not like at all. I ask that you stop this time and refund me my money back that I have been asking CIC Triple Advantage to do, it it not my responsibility if the person on the other has not documented that I have wanted this to stop. If I do not have my money refunded I will turn you into the BBB. Thank you.

Jessica (Olvera) Martinez
DOB 7-19-86

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Tom
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Oct 14, 2008 7:37 pm EDT

Did not order service. Unauthorized charges!

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John S. McCarty
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Nov 17, 2008 8:11 pm EST

My experience with Triple E is simply that they are theives. I never authorized monthly charges and after I was told they would cancel, they made further charges. Now they are lying theives.

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Kalynn
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Nov 24, 2008 2:42 pm EST

Ive been having the exact same problems how do i stop them cuz i cant find the web site for this triple advantage thingy and they are charging me for the service that im not even getting so yah im upset cuz i dont want them to charge me for service that im not even getting

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Richard Cantrell
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Nov 30, 2008 1:19 pm EST

They have charged my card for several months for $12. I have never used this company or their services.

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Daniela
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Dec 04, 2008 4:47 pm EST

I just spoke to a representative with CIC Triple Advantage, and her name is Joanne, a foreigner that could barely speak english. The number that I called was [protected]., I am sure that they already changed the number after my conversation with them. They asked me for my mothers maiden name, and last 4 digits of my social. I would not disclose this information, and she became very unpleasant, by telling me that she would not be able to disclose any info without me giving my information. I asked her what is the address so that I may write your company a letter, and she would explained to me that she was not able to disclose the info. Again what company does not disclose there corporate office? Anyway what I have done is called the fraud department to the account that they charged me to, and they will investigate.
What I have found out is that they are based out of California.
Good luck to all!

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Clarence Henshaw
Slidell, US
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Dec 18, 2008 11:31 am EST

I have unauthorized charges all the way back to April. I have statement from my credit card.

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Sarah
US
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Dec 29, 2008 11:58 am EST

When I got onto Freecreditreport.com, I thought I could find out for FREE what it was. When my bank statement came out, I had been charged $14.95 for this 'FREE' service. When I called to dispute it, I was told they could not find my info. I asked to speak with a manager and was told none were available.

I continued to request info from them until they finally said they would credit my account. Don't give up when you are being ripped off. Fight for your rights.

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David Caldwell
Chicgo, US
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Feb 09, 2009 3:33 pm EST

I'm being charged by CIC Triple Advantage for a monthly fee of 12.95. I contacted the company and closed the account in November. They claimed I reopen the account in December and viewed my credit report. How can a account be reopen without my knowlegde or permission. I spent about one hour arguing over 12.95 with three operators placing me on hold. I talked with an alleged supervisor who stated I reopened this account from the same computer when i first opened the account (IE: the same IP address which she said she could not provide without a subpoena). I requested this account to be closed again and no further emails or solictation be forwarded to me from CIC Triple Advantage. They still say that I'm responsible for the 12.95.

David Caldwell
cardavpa@sbcglobal.net

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dan bennis
Epping, US
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Mar 07, 2009 10:44 am EST

i am trying to cancel my cic account, but was told tha tbecause i did not canced
within 7 days after signing up, i could not get refunded, any advice?