Citadele.lv’s earns a 4.3-star rating from 3 reviews, showing that the majority of banking clients are very satisfied with financial services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Mixed Experiences, Worth Exploring Further
Banka Citadele seems to evoke mixed feelings among customers, with some praising its services and team, while others express frustration over sudden rule changes and customer service issues. One customer appreciates the bank's support for instant transfers and rates it highly, while another criticizes the introduction of new rules and charges. Despite these contrasting experiences, it might be worth exploring further to see if it aligns with your financial needs and preferences.
-
Pros
- Diverse financial products
- Innovative digital banking
- Strong customer support
- Competitive interest rates
- Extensive ATM network
-
Cons
- Limited International Presence
- Concentrated Market Risk
- Less Competitive Rates
- Narrower Product Range
Citadele.lv Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Citadele.lv, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Citadele.lv Legit?
Citadele.lv earns a trustworthiness rating of 62%
Generally safe, but check closely before sharing details.
Citadele.lv has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Citadele.lv has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Citadele.lv has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
About Citadele.lv
Here is a guide on how to file a complaint against Citadele.lv on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Citadele.lv in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Citadele.lv. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint against Citadele.lv on ComplaintsBoard.com.
-
Citadele.lv Contacts
-
Citadele.lv phone numbers+371 67 010 000+371 67 010 000Click up if you have successfully reached Citadele.lv by calling +371 67 010 000 phone number 0 0 users reported that they have successfully reached Citadele.lv by calling +371 67 010 000 phone number Click down if you have unsuccessfully reached Citadele.lv by calling +371 67 010 000 phone number 0 0 users reported that they have UNsuccessfully reached Citadele.lv by calling +371 67 010 000 phone number
-
Citadele.lv emailsemir@citadele.lv92%Confidence score: 92%lizings@citadele.lv91%Confidence score: 91%info@citadele.lv91%Confidence score: 91%Supporthortus@citadele.lv89%Confidence score: 89%
-
Citadele.lv social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!