Colorado Technical University [CTU]’s earns a 3.8-star rating from 64 reviews, showing that the majority of students are satisfied with educational experience.
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CTU Harassing Phone calls
I called Last October to get information and sign up, however medical condition came about to where i cancelled with CTU and told them I would not be attending. Every day since I get 2-3 phone calls a day from various CTU numbers which I have blocked, but they seem to find new ones to call me every day. I have asked not to be contacted again and its been ignored. Now if they call on a unblocked number I have no choice but to take a very loud air horn and blow it into the phone, at this point I am at my wits end and am filing complaints with the FTC, The Michigan Attorney General, The Colorado Attorney General. I am not sure what the disconnect is when some one tells you to stop calling, but we are now in harassment territory and given the number of complaints of people who have the same issue, I think it is time for a class action lawsuit and if the calls continue I will look into doing just that.
Desired outcome: STOP CALLING!
The complaint has been investigated and resolved to the customer's satisfaction.
Harassing phone calls
I have repeatedly tried blocking all the numbers they call from and they just change the number. I unblocked them so I could answer and tell them to remove me from the call list, and they just end the call as soon as I answer. I inquired about school but am still on the fence about actually going. They call me nonstop and it's becoming extremely irritating.
Desired outcome: Stop calling me.
The complaint has been investigated and resolved to the customer's satisfaction.
Phone call harassment
Starting on 04/12/2022 I have began recieving phone call from a [protected], 9274, 9252, 9266 and 9258 phone numbers for an unknown and unauthorized reason. I have asked politely the first 3 times to be removed, each time with a little more emphasis. I am to the point where I have blocked every number I received and it's no working. This is phone harassment and I demand it to end because I know I am not he only one this is happening to.
Desired outcome: End all phone hrassments from this school/technology/university or whatever it is.
The complaint has been investigated and resolved to the customer's satisfaction.
Student Services Finances
I was a formal student at CTU
I paid my tuition payments until Aug 2020 I had lost my job due to the pandemic
I spoke to one of the mangers regarding my situation each time I spoke any of the representatives I gave them my updated address and that didn’t get change. I was sent to collection. When I never received any communication from them to see if my work status had change so I can continue back my payment plan. Now it’s on my credit
The complaint has been investigated and resolved to the customer's satisfaction.
Financial Aid
I also have been given a failing grade several times I have not received any Federal grant money financial aid or anything like that financially. Although I should have been issued it they have literally taken all the money and now no one is getting contact with me I've been going to classes and they're failing me on purpose. This is for the last hopes I had I'm making every urgent show you the right thing and I keep changing financial aid advisors on me and I can't get a hold of anybody now. I can't believe they're doing this somebody has to do something I literally I'm homeless now because of lack of financial aid. I'm not able to work because covid and then where I'm at there's nowhere to work cause all the businesses are shut down. Please somebody help me what do I do from here let me know what to do thank you I will not stop till I figure this out and find somebody who took the financial aid and hold them responsible if I have to go to Colorado myself.
Desired outcome: All I would like to do is receive my financial aid I know it doesn't cost as much as they're taking from me which is everything I've lost my house my car and I'm in debt now but I'm still attending courses online.
The complaint has been investigated and resolved to the customer's satisfaction.
Financial Aid
In November My grant was sent to CTU online to cover all outstanding debt I had. I noticed when I was looking at my account 800.00 dollars of the check hadn't been credited to my account. I talked to several different people about this and they did credit 100.00 to my account but there is still 700.00 from the check that was sent to them that hasn't been credited to my account. I have talked to several different financial aid people who say they will get this fixed but this issue is still outstanding. Mikayla Garcia was my financial aid advisor.
My student id is25596094.
Desired outcome: have the rest of my check applied to my account.
The complaint has been investigated and resolved to the customer's satisfaction.
Harassment
A week ago, I was searching for colleges that have good forensic science programs. I came across a website that advertised itself as helping people find perfect college matches with no affiliation to any colleges. Hoping to find said school, I entered in a phone number to find my "perfect match". Starting on Monday, January 10, 2022, I have been receiving multiple phone calls from Colorado Tech everyday. I blocked the first number in hopes it would stop the calls. I was called by Colorado Tech from another number. I've blocked several of their numbers now, however I'm still receiving phone calls. At this point, the calls are becoming harassing and disruptive to my life. I need the contact information of who can stop these constant phone calls or I will be contacting law enforcement to put an end to this.
Desired outcome: Stop calling me
The complaint has been investigated and resolved to the customer's satisfaction.
Financial aid
I am due to graduate in December with my associates. Wasn't long ago I noticed a discrepancy in my financial aid money. I spoke with a financial aid officer several times; different ones. It seems over the course of my study I've had several. No doubt the money is mishandled because you can not get a straight answer. Recently I received two letters from financial aid stating they believe I was not attending class; A LIE...funny why they are sending those now. I've called and left messages with no return call. I spoke with two people recently who tried transferring me to financial aid and guess what? The phone disconnects. Tonight I sent an email to student affairs, hoping for a reply. If not I guess I'll see a lawyer. I have struggled as a single mom to get through this study and was planning to further my education but it will not be with Colorado Technical Unniversity. Something needs to be done; too many complaints about financial aid money. You certainly do not receive enough for home supplies. I've gotten financial aid before and this is not appropriate. On top of that, they set you with student loans with no idea how much they add up to until it's too late. They should have to show where EVERY CENT goes.
Thank you,
Pamela Collins
The complaint has been investigated and resolved to the customer's satisfaction.
Hi my name is veronica I am having this same problem and wanted to get a lawyer also. The financial aid is taking the money and I’m not sure what they giving me is correct. I got a Stipend for $66. I asked was this a joke next stipend comes in December.
I have the same problem they keep telling me I’m getting x amount but when I actually get it it’s always a lot less then what they told me and when I ask they say oh well your classes changed or something changed
Spam calls!
I receive calls about 15 times a day from Colorado tech and have blocked numbers which does no good along with asked to be removed from the call list and they have not stopped. It is harassment!
This complaint has been resolved automatically due to user's inactivity.
Misinformed and not told proper information and no response to the time frame for a medical family leaver an
I had special accomadations and it wasn't given to me until I failed. I also requested a leave two months in Advance and i kept reminding them and then i got a email saying it was to late by the time they responded. So i took the leave for three weeks. I got penalized when i got back they didn't tell me that i won't finish on time, which i expected to have to make up three weeks but not close to a year. Then i owed them 4, 000 before i left i owed nothing and they never told me when i took the leave when i got back i would owe 4, 000 they never had a management never had access to them just passed around. So know i have 102 credits just floating around.
The complaint has been investigated and resolved to the customer's satisfaction.
Transcribe
My name is Elva Rosa Murillo, I was attend college for my bachelor degree. graduate of Business Management of Science. Well when about to graduate they told me that had a balance. They told when, the first time was register was about April, but at time they didn't let me started classes, they wouldn't accept my High School diploma. because it's was private school so didn't started classes, couldn't be need class, because administrative didn't approve. But I send them what need to go in school, know they don't want to send my transcript, because had a balance. I want back to school to get my Master degree on Project Management, but financial aid didn't follow policy about the document you sign. Wanted myself to pay for every month. I know that the school get student loan and they such send to students. But the financial aid the school doesn't give the money to the student. In last four year I had student loans and financial aid and never got money only two times, all want the school. I had to use my phone to do my homework, couldn't get laptop.
Desired outcome: want my transcript, money and check them
The complaint has been investigated and resolved to the customer's satisfaction.
Cancelled my last federal student loan
I am currently in my last class before I graduate. Two days ago, May 13, 2021 I checked my financial aid to confirm that the loan disbursement would cover my student balance, and it did that and more, which would have left me with a stipend. Today, May 15th, I check my student's accounts and CTU is saying I owe $3800 for the last course which my financial aid covers, so I check my financial aid tab and CTU had a whole new financial aid award letter than what was there two days ago. This award letter states that I do not receive a loan disbursement for the month of May. So I called CTU financial aid and asked what was going on and why the change in 2 days. The representative informed me that my upcoming disbursement was canceled by CTU. I asked her why did they cancel it and if they were going to cancel it why not give me a heads up back in February when the last disbursement occurred. Still haven't gotten a response. So now, my transcripts and degree will be on hold until I come up with $3800. Which I don't have laying around.
Desired outcome: I would like my federal loan disbursement to be issued to cover my remaining balance for my student accounts, so I can get my transcript and degree.
I'm sorry that happen to you. I had a similar situation so i with drew they change things mislead with held information take your money when they arn't suppose to.
Admission/financial aid
To whom it may concern,
I am a student that enrolled in CTU and I had a family emergency and had to withdraw in November 2020. I was scheduled to return back in January 2021 then I received a call in December 2020 stating that I was enrolled to return in December 2020, after I made arrangements to spend time with my family over the Christmas holidays. Being a new re-entry student it was not explained to me that I would be enrolled in December2020 to retake the orientation class in December. This is not the first issue I have had with CTU (Colorado Technical University) the first issue was given the wrong information concerning my student loan disbursement. My hopes is to speak to someone with authority that can look into these matters. I did pick this school because I felt it was best for my objective to receive my Masters in Healthcare Management. All the conversations that I have had is said to be recorded and I do wish them to be reviewed as proof of being misinformed on both occasions.
Sincerely,
Phyllis Montgomery
1913 E. Lynne Lane
Phoenix, Arizona
[protected]
Email: [protected]@gmail.com
success coach not being successful
M. Chapman has not shown any initiative to contact me on any of my concerns. I told her with ampule time about me only having one class and how I wanted to take 2 classes. She was no help told me to call financial aid. Which point they told me I should have reached out to her . so no one is really trying to help me M.Chapman was supposed to put an investigation on one of my papers and still no communication as to anything? She is setting me up for failure and would like a success coach that is team ME. She was given a message to contact me after her meeting at 11 am today she still cant reach out. I have surveyed her behavior at zero
withdrawing
This school is a joke and money hungry, I took to classes with them when I got to my third I decided to change my career path and go back to a different college where I got my last degree, so I decided to withdraw from CTU well I talked to a lady and she said if I withdrawn at a certain date, that I will not owe no money, so I did, the withdraw process is a joke, because it took them 3 days to process it, and then when I get completely withdrawn I get a massive bill from them saying I owe them 13, 522.00, out of every college I've been too and changed my Career path I have never gotten stuff like this, this school is money hungry that's all there is too it, I reported them to the financial aid people, next is the BBB, There a fraud
We regret to hear about your experience. We're happy to look into any student questions or concerns. If you still need assistance or would like to provide further information regarding your matter, please feel free to contact our Ombudsman's Office at help@coloradotech.edu. Thank you.
help @coloradotech.edu **
education
I dont owe them [censored]. I paid my classes thru financial aid, the [censored]ers wont stop calling and begging for money. Shut them down. I even sent emails to like my advisor and other accounts of the school saying I was dropping out. They even said if im not active for 7 days my enrollment is cancelled, how come now theyre on my [censored]? Greedy [censored]. They [censored]ing suck.
We regret to hear about your experience. We're happy to look into any student questions or concerns. If you still need assistance or would like to provide further information regarding your matter, please feel free to contact our Ombudsman's Office at help @coloradotech.edu. The Ombudsman staff provides students with information about University policies, regulations, and procedures. Thank you.
1098 t
Just called recently to see if they would me mailing my 1098t form and they placed me on hold for 4 minutes came back and said yes ! One week later they send me an email stating my 1098t forms are available . I neverikny oaid s said you a so I called them and they very rudely got smart and hung up in my ear . I kept calling back they put a man on the phone who stated you ain't paid [censored] so you ain't getting [censored] so I hung up !
The complaint has been investigated and resolved to the customer's satisfaction.
Student Loans / 3 Classes shut off exam time receive Failing grades
I just heard about this lawsuit against Colorado Tech. University. I want in this as well. I was given 2 student loans and through my last semester with this school, 3 of my classes cut off my exam time to complete while I was on Active Duty in the US Army. I tried everything in my power to get this fixed but was ignored. I also realized that the Student loans that I had gotten somehow magically went from $4000 to $10000 in just 4 to 6 months. I tried everything to get in contact with a Counselor but was always put on hold or either told that It's my problem now and I would have to take it up with Department of Education. I knew that something wasn't right once I saw this drastic change in my Student loans. I feel that I was ripped off as well and who would I need to contact about suing the school also!
v/r,
Rodney Helms
US Army retired Veteran
I am having this same problem. Did you ever find out who to call or inform about the School loans and how they change
I didn’t attend a full class I owe nothing the school is garbage
They harass me and threaten me and claim I owe 3k I do not, I didn't attend an official class I logged on and gave it a shot but the website is garbage they call and demand money 3, 000 for nothing. They call me non stop. They're rude when they call, they call me at work, I didn't even go to school there but 4 weeks. They act like a credit card company
I had the same problem I am so disappointed all my dreams are gone.
grants
I was doing online classes at Colorado tech they always had problems with trying to get their program right to where I could get onto my account to do my work I wasn't in the program long because I had asked them to close my student aid account because I may have been able to get into it to do maybe a months work and they told me they couldn't do that .then I lost my job was incarcerated and they never too that into consideration and not only that was living in a tent in the hardest part of summer trying to get by so now I am having to pay back all of the student loan and I am in default and it is on my credit report they never reimbursed me for anything and just kept adding to it when I got incarcerated I lost everything and had no phone no information or nothing
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Colorado Technical University [CTU] emailshelp@coloradotech.edu100%Confidence score: 100%Supportjkrech@coloradotech.edu100%Confidence score: 100%Supportmbalsan@coloradotech.edu93%Confidence score: 93%communicationcjohnson@coloradotech.edu92%Confidence score: 92%executive
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Colorado Technical University [CTU] address4435 N Chestnut St., Colorado Springs, Colorado, 80907, United States
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Student Loans / 3 Classes shut off exam time receive Failing gradesOur Commitment
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