Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Banks Commerce Bank Online banking
Commerce Bank

Commerce Bank review: Online banking

S
Author of the review
11:39 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I got a credit card September 11,2023. I reported to customer service 12/19/2023, that the data regarding purchases was not posted in my on line account. That activity was posted only from 11/27 to 12/19. And that I could not access statements except for one November 2023 statements. I needed a receipt for purchase on 9/15 and thie 9,10, 11 months were not available online. The representative also saw the problem. The supervisor did not allow her to send me any record of my transactions!

This is paperless online bank that does not allow access to your records.

This is a bank failure.

After 25 minute customer service hung up on me.

I called back and submitted a ticket to tech support to load my financial data onto my online banking account.

I got no case number and was told that they would call when it was fixed 24-48 hours! If I did not get a call, it was not fixed!

This too is a bank failure.

I called the office of the President of commerce bank, their secretary is out until 1/2/2024 I called another officer and left a message 12/19/2023, I have not heard back.

Claimed loss: I do not have access to my financial records

Desired outcome: Access to all financial records since 9/14/2023, NOW , it’s been three months!

Confidential Information Hidden: This section contains confidential information visible to verified Commerce Bank representatives only. If you are affiliated with Commerce Bank, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Commerce Bank reviews & complaints

Commerce Bank - Unavailable funds fee! 15
Commerce Bank - excessive overdraft fees 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Commerce Bank - Terrible bank 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Commerce Bank - Lost wages, lost stock options, theft of personal property! 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Commerce Bank - Invalid NSF Fees 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Commerce Bank - welcome to 1935
Commerce Bank - Open Account
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Commerce Bank - Unethical behaviour on credit card
Commerce Bank - Bill Pay 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Commerce Bank - Visa credit card 4412 5400 0770 9230 unexplained shutdown
View all Commerce Bank reviews and complaints

  1. Commerce Bank Contacts

  2. Commerce Bank phone numbers
    +1 (855) 659-1656
    +1 (855) 659-1656
    Click up if you have successfully reached Commerce Bank by calling +1 (855) 659-1656 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (855) 659-1656 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (855) 659-1656 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (855) 659-1656 phone number
    Customer Service
    +1 (800) 453-2265
    +1 (800) 453-2265
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 453-2265 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 453-2265 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 453-2265 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 453-2265 phone number
    Account Information
    +1 (800) 986-2265
    +1 (800) 986-2265
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 986-2265 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 986-2265 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 986-2265 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 986-2265 phone number
    Online Banking And Bill Pay
    +1 (844) 782-7206
    +1 (844) 782-7206
    Click up if you have successfully reached Commerce Bank by calling +1 (844) 782-7206 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (844) 782-7206 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (844) 782-7206 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (844) 782-7206 phone number
    Mobile Banking
    +1 (800) 772-7283
    +1 (800) 772-7283
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 772-7283 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 772-7283 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 772-7283 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 772-7283 phone number
    Commerce Brokerage Services
    +1 (800) 641-2265
    +1 (800) 641-2265
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 641-2265 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 641-2265 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 641-2265 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 641-2265 phone number
    Personal Accounts & Services
    +1 (800) 449-9829
    +1 (800) 449-9829
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 449-9829 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 449-9829 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 449-9829 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 449-9829 phone number
    Personal Loans And Home Equity Lines Of Credit
    +1 (866) 658-9333
    +1 (866) 658-9333
    Click up if you have successfully reached Commerce Bank by calling +1 (866) 658-9333 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (866) 658-9333 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (866) 658-9333 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (866) 658-9333 phone number
    Personal Loan Web Payments
    +1 (800) 903-3210
    +1 (800) 903-3210
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 903-3210 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 903-3210 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 903-3210 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 903-3210 phone number
    Mortgages - New Loans
    +1 (800) 821-0083
    +1 (800) 821-0083
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 821-0083 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 821-0083 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 821-0083 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 821-0083 phone number
    Mortgages - Existing Loans
    +1 (800) 666-3910
    +1 (800) 666-3910
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 666-3910 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 666-3910 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 666-3910 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 666-3910 phone number
    Student Loans
    +1 (888) 373-2883
    +1 (888) 373-2883
    Click up if you have successfully reached Commerce Bank by calling +1 (888) 373-2883 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (888) 373-2883 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (888) 373-2883 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (888) 373-2883 phone number
    MySpending Card
    +1 (800) 617-7480
    +1 (800) 617-7480
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 617-7480 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 617-7480 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 617-7480 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 617-7480 phone number
    Debit Card
    +1 (800) 645-2103
    +1 (800) 645-2103
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 645-2103 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 645-2103 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 645-2103 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 645-2103 phone number
    Consumer Credit Card
    +1 (877) 605-7490
    +1 (877) 605-7490
    Click up if you have successfully reached Commerce Bank by calling +1 (877) 605-7490 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (877) 605-7490 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (877) 605-7490 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (877) 605-7490 phone number
    The Commerce Trust Company
    +1 (866) 365-9346
    +1 (866) 365-9346
    Click up if you have successfully reached Commerce Bank by calling +1 (866) 365-9346 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (866) 365-9346 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (866) 365-9346 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (866) 365-9346 phone number
    Small Business Checking
    +1 (800) 548-2663
    +1 (800) 548-2663
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 548-2663 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 548-2663 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 548-2663 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 548-2663 phone number
    Capital Markets
    +1 (800) 207-0886
    +1 (800) 207-0886
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 207-0886 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 207-0886 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 207-0886 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 207-0886 phone number
    Treasury Services & Commerce Connections
    +1 (800) 892-7104
    +1 (800) 892-7104
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 892-7104 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 892-7104 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 892-7104 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 892-7104 phone number
    Commercial & Corporate Cards
    +1 (800) 892-7100
    +1 (800) 892-7100
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 892-7100 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 892-7100 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 892-7100 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 892-7100 phone number
    International Services
    +1 (800) 828-1629
    +1 (800) 828-1629
    Click up if you have successfully reached Commerce Bank by calling +1 (800) 828-1629 phone number 0 0 users reported that they have successfully reached Commerce Bank by calling +1 (800) 828-1629 phone number Click down if you have unsuccessfully reached Commerce Bank by calling +1 (800) 828-1629 phone number 0 0 users reported that they have UNsuccessfully reached Commerce Bank by calling +1 (800) 828-1629 phone number
    Merchant Services
    More phone numbers
  3. Commerce Bank emails
  4. Commerce Bank address
    1000 Walnut St., Kansas City, Missouri, 64106-2145, United States
  5. Commerce Bank social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Commerce Bank Category
Commerce Bank is ranked 103 among 414 companies in the Banks category
#101 Canara Bank Canara Bank #102 Umpqua Bank Umpqua Bank #103 Commerce Bank Commerce Bank #104 ATB Financial (Corporate Office) ATB Financial (Corporate Office) #105 Merrill Edge Merrill Edge
Commerce Bank Alternatives
PP Financing 2 reviews National Bank of Kuwait 1 review Icpc Nigeria 4 reviews Soar Payments 1 review Bank Mobile Vibe 117 reviews