Kars4Kids
Reviews and Complaints

Watch out.
I donated a vehicle, did my diligence, filled out my paperwork - submitted my changes to the DMV.
They didn't do their end of the bargain.
Apparently, the subsequent buyer of my car crashed it, and when the car was impounded I was listed as the previous owner rather than Kars4Kids or whoever handled the auction for Kars4Kids...
So what happened then you ask? Well, I got a notice from the LAPD - with the new buyers name and my name and address listed as the "previous owner" and the impound garage that the car was sitting in.
That new owner...then took it upon himself...to take my address and try to pay me a visit...- Thank God I live in an enclosed location with security because he was not allowed to my front door.
This is disconcerting and frightening, apparently the man was very creepy.
When I called Kars4Kids to tell them about this and to see what they could do - they did nothing about it but tell me that they didn't reveal my name. The point is lost here that they didn't do their job in a timely manner or the "previous owner" of the vehicle would not have been listed as me. Someone is not doing their paperwork in a timely manner...and now...my safety has been compromised. The Vehicle was purchased over a month after I had donated it...and the paperwork had not been filed...
incompetent!
I feel helpless.
Don't use this service. You've been warned.

My husband and I donated a car to Kars4Kids back in late May. We received the vacation voucher and were contacted by WorldWide Travel Center, and we setup reservations for the location they had available. When we got the confirmation letter with instructions telling us upon arrival we had to go to this Guest Center that would then tell us what hotel we would be staying at and also had to do this tour with them and do survey afterwards, something along those lines. Basically we had to work for them during our stay period that they cover! With a one year old, we could not be placed anywhere nor would it be possible to be subjected to their agenda with him either. So we called the travel agency and told them we want to cancel our reservation, which we had paid $60 towards due to a $10 processing fee and a $50 reservation fee which get refunded unless you cancel less than 24hrs in advanced. So upon cancelling we were told we would receive that refund upon processing. A few weeks go by and we get our credit card statement which doesnt show a refund of the charges, so we call up. Told that the person handling refunds is unavailable but all they could tell me was that there was no refund processed on our account. I left a v/m message for the woman that does refunds. Next day, after not getting called back, I called again. Magically now it shows the woman processed a refund on my account. Eventhough I was angry she couldnt call me back to tell me, I was glad something was done. A couple weeks go by, still no refund on my credit card. I call back again, to complain and ask where my refund is. I've made about 3 dozen phone calls to this place about this refund. Never is this woman available to speak with, never has she called me back, I doubt she even exists! One rep told me, they arent capable to refund electronically that a check will be mailed to me and to just wait a few more days I should receive it. A week, now I'm pissed. No check, no refund. At that point, its 3 MONTHS since I cancelled! I call back, try to speak with a manager/supervisor, they dont have one they can transfer me to. I had to call a seperate number which connects to a voicemail that is pretty much there just so they dont have to hear people's complaints. I left a message anyway just in case a manager would call me back, nothing! This was a month ago. I've called a few times since then, reps tell me "Oh you'll just have to wait a little longer.." My response "How long do I have to wait for a $60 refund?" ...It is now 4 MONTHS! No refund.

What a joke. We donated our car to Kars 4 kids and were told we would get a 2 night 3 day hotel stay with World wide travel center. I was told to send a check and credit card info and a signed statement that the hotel could charge me for 'damages'. I felt uneasy about this and called the place we donated our car to they assured me that World wide travel center was a legit company so I fell for the b.s. and gave all of my info, sent a $3 reactivation fee and have been told over and over that there are no reservations available. I have called over and over and I either get cut off or told to pick another date or destination. I wasted hours and hours giving new dates and destinations only to be told that low and behold there is nothing available that day! What a surprise. I asked to speak to a manager and was hung up on! I called back and somehow was cut off. I complained again to kars 4 kids and have not heard back yet.