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CB Magazines and Newspapers Review of Urban Nation Magazine Subscriptions
Urban Nation Magazine Subscriptions

Urban Nation Magazine Subscriptions review: Don't throw your money away! 65

Author of the review
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

If you're reading this, you're probably wondering about the legitimacy of a company called Urban Nation. In short, don't give their door-to-door salesman a penny, unless you are willing to throw your money away.

For the longer version, here's the story... Although their office is listed in Willis, Texas, a salesman representing them came to my door in Brookfield, Wisconsin, in August, 2006 to sell his magazines. The salesman was upfront with me and told me that this was not a non-for-profit organization but was rather an organization that helps youth and adults get back on their feet by letting them sell their magazines with a large mark-up (with large portion of the mark-up going to the salesperson). After looking at the list of magazines, I purchased six months of Architectural Digest for $53. I figured, if this guy was legitimately trying to get back on his feet, why not... worthy cause. Well, it's now the end of December 2006, and I haven't seen any magazines from Urban Nation. I've tried repeatedly to call the phone number listed on the receipt and only get an answering machine. I've left several messages, and have threatened to report them to the Better Business Bureau (BBB). I called the BBB, and found out that these guys have 20 complaints filed and unresolved in the last 36 months. So, again, if you want to donate to a worthy cause, give to your favorite charity... if you want to get suckered, give to the salesman from Urban Nation standing on your doorstep.

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The complaint has been investigated and resolved to the customer’s satisfaction.

65 comments
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cjwest
Harrisonville, US
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Feb 11, 2011 2:01 pm EST

Urban Nations is still a scam...it is too bad because I really liked the young girl who came with such a sad story how she was trying to get back on her feet. I bought a 2 year magazine subscription, thankfully only $50.00 on Sept 9, 2010. Still to this day have not gotten and see now I will never get. This experience will hurt the honest people, as I will never buy from any salesperson coming to my door ever again!

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Mike McInnis
Arlington, US
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Feb 14, 2011 2:59 pm EST
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I can't say whether or not it is a scam, but I ordered a single comic book subscription as a Christmas present for my son on October 9, 2010, realizing that it might not start arriving by Christmas. Today is February 14, 2011, and although my check has long since been cashed, there have been no deliveries. The phone number listed goes directlyl to a full voicemail box, the website is a joke, and I definitely feel ripped-off. I guess I'll stop buying things from door-to-door salesmen, and stop trusting polished, pleasant young people who seem to be trying to get a decent start in life.

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jonpjoyce
Granada Hills, US
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Mar 07, 2011 11:51 pm EST

Yeah, me too with the compassion quotient. The two girls that came to my door were engaging and obviously trying to get a leg up on life. I donated a Nat. Geo Kids for $90. My wife came home as I was writing the check and immediately checked it out. I really don't care about the magazines. These kids that are dropped off in neighborhoods are developing some excellent sales skills and I hope my little bit helps them to achieve something more than the Urban Nation hustle. I think it will...wishful thinking?

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jazzy12nv
Houston, US
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May 04, 2011 9:47 pm EDT

I have been ordering magazines from this company for years and I always receive my magazines. I feel good about helping out the young person that comes to my door. I don't buy the magazines because I really want them, I purchase because I really want to help out the young person who came to my door.

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RonaldoSul
Eugene, US
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May 19, 2011 12:26 am EDT

Ok, these "poor, unfortunate, inner city kids" aren't learning valuable sales skills; they are learning to commit fraud, which is a crime. There's a sucker born every minute, and I'm not one of them. I could tell it was a scam, but to give them the benefit of the doubt, I excused myself for a moment, googled urban nation and came right to this web site. I went back to the door and told them to have a nice day.

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roguesoldier
Moore, US
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Aug 19, 2011 3:55 pm EDT

i worked door 2 door sales and as far as we new we werent scamin yall we dont diliver so all we can do is put ur order in its not our falt u never got ur magazines we did our part so fucc u all

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roguesoldier
Moore, US
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Aug 19, 2011 3:58 pm EDT

i worked door to door sales and we dont intend to scam yall we just do our jobs its not our falt if u dont get ur magazines we don diliver so fucc all the haters

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flicker
Mobile, US
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Oct 01, 2011 2:10 pm EDT

wow, i was debating whether to cancel the check until i saw the post by roguesoldier. now i know what kind of people i gave my hard earned money to.

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a mom concerned
Streetsboro, US
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Dec 29, 2011 6:17 pm EST

these companys use these kids and get rich off them what boss beats up employs if they dont do what they are suppose to beware of sean nation some of these kids have family these kids are left in hotels high and drunk all under age whos buying all this so they can control the kids who they are supposed to be helping

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Rrraule
Geismar La., US
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May 06, 2012 11:51 pm EDT

NOT a well run organization. I'm thinking the people at the top are making a lot of money at the expense of people trying to help out by buying magazines at a premium. Black people should not get involved with this organization. Reputation is everything. Do everything you can to improve the reputation of your race. Not hurt it even more.

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Richard Mansfield
Canton, US
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Dec 31, 2012 1:09 am EST

Met a sales rep talking up my son in our driveway on 8/14 /12 in Canton, MA. Very similar story to many of the other posts. Felt sympathetic and while story was not totally believable I decided to take a shot. Used this as a lesson for my son. These are bad people any way you look at it. Spent $147 for 1 yr of Smithsonian and 2 yrs of Newsweek. I will contact state and local authorities as well as magazine companies. It's always a tough call buying anything on the street from so called 'gypsies' - Buyer Beware!

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Bob Mead
Scotia, US
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Jan 08, 2013 1:09 pm EST
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Paid for a subscription for a magazine for my grandson ($45) in August 2012. It is now January 2013 and no magazine.
Called their number early last November and actually spoke with a young lady who said she would take care of it. Two months later still no magazines.
As others have said, the young African American sales person was a very nice guy with a good spiel. He rang my bell one evening and I invited him in. What a shame this isn't real. They must be all over the U.S. I am in upstate NY. Bob M

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Christina urbin
US
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Feb 07, 2013 5:37 pm EST
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I purchased magizines for 166.00 on 10-22-2012, here it is 2-7-2013 i still havent seen any magizines, Nobody better come back to my house & sell me any magizines, I wish i would googled these people before i bought them.

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katrina black
Boulder Creek, US
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Feb 14, 2013 10:27 pm EST

I just bought a subscription for my daughter and my husband from a 19 year old woman who had been walking around all day in the wind and snow on Valentines Day. I don't want or need the magazines. I knew it was probably a scam after the first sentence of her spiel. But, I invited her in because it was getting cold and dark and she was obviously desperate to get warm. I told her to take her snow-caked shoes off and realized that both her socks and shoes were soaking wet. I gave her a new pair of dry socks to keep and made some hot chocolate to warm her up while her shoes were drying in the dryer. I chatted with her a little bit to try to get a better understanding the offer and what her life was like working for this company. As she continued to tell me several stories of how the company is run, I knew something was not right. I googled the company. I read a few really bad reviews. But, I agreed to write the check anyways thinking maybe I was making a difference in this girls weekly quota. While her shoes dried, we continued to chat, mostly about her life, her family, where she'd come from, where she hopes to go, etc...This was a young woman who was trying to better herself working for what she knew was an obviously crooked company, but she felt she had no other choice but to continue on. I thought about asking for the check back and giving a personal check directly to her, but she said she didn't have a bank account and couldn't cash a personal check even if I gave her one. So, I figured perhaps my sale could potentially help her reach her weekly quota and it gave her the 75 points she needed towards her "goal". I was deeply saddened by the circumstances this young woman was faced with. Here she is trying to better her life, working her ### off in the snow and cold for pennies (literally). It was such a horrible dilemma. On one hand, I felt like I did the right thing by supporting this woman who would eventually like to go to nursing school. On the other hand, I highly doubt she'll ever see the money or the benefit from the "points" I contributed. I feel like this company is so so evil for taking advantage of these poor, unfortunate young people by having them sell these ridiculously priced magazine subscriptions and misleading them into believing there is hope for them by working for their for-profit company. Shame on those soul-less crooks! I know I could have easily said "no", but my heart is too big and it's freakin Valentines Day and it was snowing sideways, so not only did I give her socks, but I gave her a winter hat and some winter gloves that were in the Goodwill box in our basement. I wish I could have done more for her, but all I can do is write this complaint hoping someone with the power to do something to turn this potential "business" model around (or put them out of business entirely) will read this. The thought of helping unfortunate young people succeed and grow their sales, confidence and personal skills is a great idea, but you gotta treat your people right while running a legitimate business at the same time.

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jerel davis
det, US
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Feb 19, 2013 9:43 pm EST

Hello complainers my name is jerel davis and i love this urban nation company. IT saved
My life as well as provided a better life for me as well as my family..Mr Engerman is very
Kind hearted fello he does his best when it comes to giving ppl second chances to ppl going in the wrong direction.Our company is nt a scam its the person at your door its also you. EVERYONE HAD TO START FRM SOMEWHERE RIGHT? OR DID YOUR MILLION DOLLAR HOME AND OCCUPATION FALL FRM THE SKY ? Nobody likes to get sold but this world is full of buyers and sellers which one are you? Going door to door isnt the best job to have but its a start to a better future. If your child needed a oppertunity you would want someone to buy frm them right? Open yo eyes and your hearts ppl thossame

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AwsmSteve
US
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Jun 14, 2013 2:15 am EDT

Just wow. "Our company is n[o]t a scam...it[']s...you."

I thought the company was pretty shady to begin with, but this comment and the blatant disrespect from other 'co-workers' on this site and in real life just puts it over the top. I saw two young men tonight taking people's 'No Soliciting' signs right off their houses, then laughing about it. You should be ashamed of yourselves.

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Bbbw
Tacoma, US
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Oct 02, 2013 12:55 pm EDT

I just called and I got a answer I think it was twaana that's Lawrence wife and j.p sister trust me they ### gone be on American greed serving 15 years cars gone home lost I no them he drives rolls Royce Bentley maybach and ### got a jewelry company

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Property Managers - Texas
Nacogdoches, US
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Apr 05, 2014 12:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

4/4/13! WATCH OUT MOTEL/HOTEL OWNERS! DO NOT BOOK You WILL BE DISAPPOINTED! We held 11 rooms and made a special effort to convert 2more rooms for URBAN NATION's Meeting office and Conference room they said needed for their sales youth.Along with Irons and iron boards, breakfast needs, etc. HOGWASH! We were contacted thru QS4 Travel Agency-- LAS VEGAS Travel Agency-- Ms J. Walker And Ms Cherry-- Mr William Cooley insisted would arrive 4/4/14-- We had all ready-- NO SHOW! NO Calls from agency. We called them come 5pm. MS Walker said Mr Cooley did not feel like traveling and had his days confused. .
He wants to come early Sunday though. We advised he needs to pay for the Conference rooms, meeting rooms and booked rooms. I fax his total invoice due Sun upon arrival to QS4 Travel Agency. Ms Walker calls back 30mins later. Mr Cooley will not pay a cent for any rooms nor any inconvenience he has caused. WE advised of 24hour policy for cancellations and he is responsible as we had turned away business from a huge convention weekend. We could have booked rooms all day long, Ms Walker said Urban Nation will not pay and there is nothing that can be done about it. Well I will advise others on this blog. We like to help causes out. This one will only burn your helping hand! Beware of booking with QS4 Travel agency and Urban Nation!

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Property Managers - Texas
Nacogdoches, US
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Apr 05, 2014 12:48 am EDT
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The Correct Date is 4/4/14-- not 4/4/13.

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Debra Starnes
US
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Oct 01, 2015 12:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I paid $75.00 for a magazine order for my granddaughter on 5/1/2015. To date, 150 days later, she has not received an issue. I wrote to Urban Nation via email on 9/19/15 and have had no response. Today I telephoned and left a message to call me. Still zip...

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Tacheena Whitaker
US
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Jan 25, 2016 8:02 pm EST

Urban Nation has its flaws and success. The salesman works hard day and night to change their lives. True enough, there are better jobs but at the end of the day these salesman are just making a living for themselves. Alot of customers tell us that they couldnt walk in our shoes or be as brave enough to go door to door. Urban Nation salesman should not be judge for what some one did because they hire new people everyday. So just think what you say people because we are still people.

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CJ Bohanon
US
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Aug 30, 2016 11:48 am EDT
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Taking hard earned money from people is not right.

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CJ Bohanon
US
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Nov 20, 2018 5:29 am EST
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Ordered in February and never received magazines.

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my .02
US
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Jun 04, 2019 12:26 pm EDT

Like most people posting, I don't normally order door to door items, but was impressed with the gentleman who knocked on my door and his "story". I bought two magazines on November 8th 2018, one for me and one for my niece. Neither of the magazines have been received as of Jun 4, 2019. I started leaving voice mails at the customer service number [protected]) on April 4th. I have also sent emails almost weekely to urbannationent@gmail.com. Big shock, but I have not received a call back or an email response. For those of you saying "have faith", I believe that 7 months time is demonstrating some amount of faith. Apparently, some orders get through, others do not. It's a gamble. Sadly, I strongly suggest not buying from these people, no matter how good their story is.