Consumer Debt Law Firm
Reviews and Complaints

I think a lot of people should be grateful at myself the company tell people from losing a home having a home is important no worse not having a car a job those three things valuable Too Human of course food I'm so grateful I am very grateful everyone from the organization I wouldn't be here right now and I'm glad they are here to help people that makes me feel good inside and I want to say thanks I really appreciate all the people who have a hand how to demand my home

Doing a modification is very stressful and Consumer Debt Law really helped in this process. Alaini Salinas was super and was able to keep calm, even when I wasn't because the mortgage company was not responding. I am sure the covid-19 did nothing to help speed up their response. Alaini even had to pull in her supervisors to get the mortgage company to provide the necessary documentation. I am grateful for their help and the fact that I am now back on the road to keeping my house. Thank you so much!

Just would like to give shout-out to Global Processing and Thanks you for the TREMENDOUS job and successfully getting me loan modification. Alaini went above the call of duty with her hard work and dedication. She definitely made this process flow with ease. Her knowledge and expertise made me comfortable and trusting her with all the needs to get the job done. Without Global Processing I'm not sure what would have happened. I would definitely recommend Global Processing for there superior knowledge.

I utilized the services of Consumer Debt Law Firm to address multiple items on my credit report which negatively affected my scores. Their representatives were very knowledgeable and efficient. They thoroughly explained their process and promptly returned my calls and emails when I had questions. It took approximately 3 months to resolve the negatives on my credit report, which is about what I expected. I was very pleased with the outcome and I recommend that anyone seeking credit resolution consider this firm.

They have done an outstanding job Brenda M was amazing, she always kept me informed and up to date throughout all my processes. I'm very very thankful and blessed to have her helping me even if it took some time she never gave up nor let me down. I honestly didn't know what to do if I didn't have her doing all she did for me!. The outcome was a big blessing to me and my daughters. Brenda would be one I would fully recommend to have her work on someone else's case if they were in my situation. Thank you thank you so much for your time!

Initially, I started this long but tedious journey with Melissa with Specialized Housing Counselors--she too was great, The Law Firm helped tremendously, and are greatly appreciated, although most of the communication I received came from Katy with Global Processing, she was definitely the bridge of communication between the mortgage company, law firm and myself, she continuously kept me abreast of what was going on with frequent updates via email and phone calls, which I really appreciated through this 4 month process! . She is a truly a Rock Star!

This law firm caused my mother to go into foreclosure. The representative "John Smith" did not turn in a finished and complete modification packet. This law firm has told us to STOP PAYING OUR MORTGAGE for the past 2 years, causing tens of thousands of dollars in delinquent payments. They advised us not to have contact with our mortgage company whatsoever. Now our mortgage company is completely unwilling to help us through our hardship and mitigation process. Our house is up for auction and this law firm and its complete disregard for our best interest IS TO BLAME.

I cannot thank Consumer Law Firm enough for all they have done. Our interest rate was lowered, payments went from 3367.0 to 2339.00. We will forever be grateful. Alaini, our processor, was nothing short of amazing. She contacted us at a minimum of once a week. I was so worried in the beginning because I'm worried a lot of I was doing the right thing, if we could afford it, etc. she reassured us and talked us through everything. Just trust the process. Do what is asked and they will work a miracle. I'm also grateful for Connor. He contacted us as well. They didn't make us feel like another client. Connor called sometimes and we chatted. I'm so thankful.

If your in trouble and facing foreclosure I would highly recommend contacting Consumer debt Law to help with your home modification. The team me and my family worked with are great diligent and friendly. I worked with Sasha and Brenda and when I tell you they kept our worries at ease that's exactly what they did. If Brenda wasn't available to answer my worrisome questions Sasha was. They give an update on your file every 7 days. When your asked to submit documents please do so in a timely manner as this is a whole process. This is NOT a scam as we were very skeptical at first but we had no choice so we took a chance and we were not disappointed. Blessings to the whole consumer debt law family. We are extremely thankful.

Chance and the team at Consumer Debt Law Firm were outstanding. We were near foreclosure due to income loss caused by Covid. The mortgage situation had my payments high. Chance for months was my advocate speaking weekly with my lender and following up with me weekly. She ensured I had all the documents. She ensured me they would get the job done and I would not lose my home. It was very stressful but without Chance and consumer debt law team I would have lost my mind and any hope, and my home. I praise them, they are loyal and trusting. They are caring, smart and know how to work with underwriters and lenders to help families remain in their homes with lower mortgage payments. Chance was my voice, she is simply the best.

I have been fighting with my lender since 2017 to modify my mortgage after a year long layoff. The lender was playing games denying my requests at every turn. In July , I hired Consumer Debt Law Firm. They experienced the run around first hand and guided me each step of the way. Without Consumer Debt Law Firm's help, I would still be fighting to restore my mortgage to good standing. I implore anyone who is getting the run around from their lender in an effort to get you to give up; hire Consumer Debt Law Firm now. They did exactly what they said they would do with no surprise charges. You can trust them to do exactly what they say in the beginning of the process...in this day and age that is uncommon and greatly appreciated! Special Thanks to Brenda Meza...she was absolutely amazing!

I want to Thank Global Processing TREMENDOUSLY for their absolute hard work and effort that I received. Days Before Christmas I received a call from Kim saying that she was giving me an early Christmas Present and that I was approved. THANK YOU THANK YOU THANK YOU! I could not believe I got into this mess in November (last year) and they were actually the second company I reached out to. I was denied by the first and it was only getting tighter for me until I made the right call in MARCH /APRIL ? with COVID on top of this and a furlough. They made my interest rate drop and almost $300 less a month. JEFF, KIM, DEANNA, and anyone else I missed. THANK YOU! In the last couple of months, I have been at ease paying off accounts in whole and ready for my mortgage. I TRULY recommend this company. Sincerely, [Your Name]

I was furloughed from my jobs when the pandemic hit and I did not know where to turn with my bills and mortgage payment. Unemployment payments was a joke compared to what my income was previous. I ended up getting Covid-19 and it was not good to me, but I recovered. I received a letter from DCL stating that they could help me. I was kinda not was trusting them until I read comments on ComplaintsBoard.com. I called and Alaini answered all my prayers by walking me through the process and reassuring that I could get my mortgage modified if I did everything that my mortgage requested. I did and within 6 months she called and told me that it was approved. She took my breath away with excitement, I mean I lost my breath and had to regroup to thank you. I was treated with respect and a person and just just a case. Thank Good they answered my call.

I'm sure there was a load of hard work done, but on our end it seemed like a miracle had happened! We were drowning in bad debt, $97k under water and no way to pay on our mortgage, seconds from foreclosure. In swooped Consumer Debt Law Firm - we filled in the paperwork, their communication was simple and clear, no nonsense, no fluff, no judgment, just take the steps. We started the process in May , and in January 2022 it was done! The entire debt wiped, all fees and interest wiped, mortgage payment renegotiated! Not only that but in the mean time our home skyrocketed in value and is rich in equity! So in 6 months we went from acute risk of homelessness to being wealthy homeowners. We are so happy and grateful! All we had to do was trust such a solution could be possible and step by step follow the path. Thank you thank you thank you.