Consumer Direct Warranty Services review: extened warranty 7

I purchased a warranty on 12/24/08 and paid it in full - and it was a sacrifice, for sure. I bought it from U.S. Fidelis (Missouri) who has filed bankruptcy. I have made three claims and two were denied. The only one covered occurred while I was still paying on the warranty. After it was paid in full, nothing can be done to reach this CDWS outfit. Everything is by fax or e-mail. Some of the numbers do not even work.

Have you had any luck on getting your money back? I have had the same problem with this company!

Department of Insurance Slams Consumer Direct Warranty Services for Unlicensed Sale of Insurance

Dilbert taps into consumer frustration with the comic strip posted below. Call it wry humor. But the California Department of Insurance doesn't think consumer fraud is funny. Whether they are referred to as "service contracts, " "extended warranties" or "mechanical breakdown insurance, " vehicle repair agreements are a big profit center for new and used car dealers. Telemarketers or internet schemes may tout them as well. Often such contracts are unnecessary. Even illusory. Some of these products are legal, but many are not. In the midst of a slick sales pitch, almost no one reads the prolix printed warranty form. That is a mistake Dilbert's "confusopoly consultant" wants you to make. Now the Department of Insurance is clamping down.

For many years, car dealers have claimed that these after-market products do not qualify as insurance and they do not have to be licensed to sell them. That may change. On June 17, 2010, the California Department of Insurance issued a Cease and Desist order against Consumer Direct Warranty Services and related entities. You can read the Department's full press release here.

Some dealer service contracts fall within an exception to the insurance rules. However, in order to exploit that loophole, car dealers must follow certain procedures, have back-up insurance, provide cancellation rights and comply with other regulations.

"If you want to sell insurance in California, you must obtain a license, have adequate financial reserves and you must not deceive consumers, " said Commissioner Poizner. "In order to protect California consumers, there are specific requirements for insurance companies seeking to do business in California. If companies do not abide by these requirements, they will not be permitted to sell insurance in our state."

The Insurance commissioner's website goes a step further to promote consumer protection. Check out its "Guide to Auto Service Contracts and Agreements" here. If you have purchased a service contract or extended warranty that does not comply with these rules, contact us even before your car breaks down.

All scam victims
Please contact California Department of Insurance
David Richter
[protected]
They are recording this case now

I have warranties on both of my vehicles with this company. I have made two claims and both have been denied. One for a transmission and one for an alternator. I have the same story as everyone else. I want my money back. If there's a lawsuit involved or any help someone can give me, please do.

I purshase the warranty coverage for my pick up now is in the shop an I do not have any answer from this company an a paid $2500.00
with my credit card (CDWS) and they do not answer my phone calls and my e-mail.
please do not buy any warranty from this company.

I want my money back so I can fix my truck.

I am trying to contact the company with no success, I need my vehicle to be serviced by this fraudulent company. Thanks