Core Home Security’s earns a 4.3-star rating from 12 reviews, showing that the majority of customers are very satisfied with their security systems.
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Core Home Security is the very best!
Core Home Security is the very best! They are true professionals! Highly recommended!
Excellent customer service from Christa
Excellent customer service from Christa. She kept in touch with me until all of my problems were solved!
Very pleased with this company
Very professional the technician
Lon and Kathy done a great job
Very friendly .
Very professional. My system works great, Christa and Brett were easy to communicate with. Preston did a magnificent professional job installing and teaching me how to use the system.
Had an older ADT system, wasn't to happy. Arthur called me from core home security and he was very knowledgeable and convinced me to upgrade to a newer system with doorbell camera. Best thing I did. Highly recommend.
I really enjoyed my experience with Julianna
I really enjoyed my experience with Julianna. She answered my question right away. Made the installation pain free
My unit was installed without any issues. I was assured that if I financed the equipment, my second and third month's payments would be covered by the company. Unfortunately, this did not occur. Additionally, I received the package without a remote fob. A week following the installation, my Xfinity internet service was interrupted. After a seven-day wait, they finally replaced the incoming line. They declined my request to retain my original ID (which was 'home 8d92'), stating that they could no longer use any ID containing the word 'home'. Consequently, my ID and password were changed, resulting in the loss of access to my doorbell camera, driveway camera, and indoor camera. When I contacted the company, the representative promised that someone would return my call to assist me in resolving the issue, but I never received a follow-up call. During that conversation, I also mentioned the missing remote and inquired about obtaining another emergency necklace. The representative assured me that these items would be sent to me immediately, yet they never arrived. A week ago, I called again to explain the situation and was told I would receive a callback, which never came. Last week, I reached out once more and was greeted by an answering machine. I left a message for the representative, but again, there was no response. My dissatisfaction is profound, and I plan to express my grievances through social media reviews. While I might have been able to resolve some issues myself, the doorbell and camera require disconnection from the power supply, which is beyond my capability.
Just had my new alarm system installed yesterday. Core Home was very helpful and provided great service from the tech that installed to the people in the office . They are great. Absolutely love my new home security system. Thank you
Core Home Security is the very best! They are true professionals! Highly recommended!
Very pleased with this company Very professional the technician Lon and Kathy done a great job Very friendly
Very pleased with this company
Very professional the technician
Lon and Kathy done a great job
Very friendly .
I my self think that core home security is a better fit for me i used to have ADT and by far they have them beet and the salesman Shan is the
I my self think that core home security is a better fit for me i used to have ADT and by far they have them beet and the salesman Shan is the best
My husband and I got this security system recently
My husband and I got this security system recently. The installation was quick and very professional. The monthly fees are very reasonable. We are extremely impressed so far
Very professional
Very professional. My system works great, Christa and Brett were easy to communicate with. Preston did a magnificent professional job installing and teaching me how to use the system.
Had an older ADT system, wasn't to happy
Had an older ADT system, wasn't to happy. Arthur called me from core home security and he was very knowledgeable and convinced me to upgrade to a newer system with doorbell camera. Best thing I did. Highly recommend.
Just had my new alarm system installed yesterday
Just had my new alarm system installed yesterday. Core Home was very helpful and provided great service from the tech that installed to the people in the office . They are great. Absolutely love my new home security system. Thank you
We were overwhelmed by the cordial hospitality/ pleasant demeanor besides the professional expertise of this couple to say the least!
We were overwhelmed by the cordial hospitality/ pleasant demeanor besides the professional expertise of this couple to say the least! They were very comfortably knowledgeable from A to Z. We will gladly receive this down home Southern hospitality couple and preferably only them into our home. Cordially, Nancy and Bruce
The complaint has been investigated and resolved to the customer's satisfaction.
my unit was installed just fine
my unit was installed just fine. i was promised if i financed the equipment, they would pay my 2nd and 3rd months payment. Didn't happen. i was shorted a remote thob. One week after the unit was installed, my xfinity internet went out. i waited 7 days finally the replaced the incoming line. The refused to let me keep the same id {it was home 8d92). He said they could not use anything with home in it anymore. They changed my id and pw and now i had no door bell camera driveway camera, or inside camera. i called the company and he said he would have *** call me back and help me get up and going. Never heard back. At that time i told him i was shorted the remote and asked him about another emergency necklace. He said don't worry i will get you those in the mail now. didn't happen. i called back a week ago explained the situation he said let me call you back. didn't happen I called back last week and was answered by recording left a message for ***, never heard anything back. Not a happy camper at all. i am going to do my social media reviews after this. I might could have fixed the problem but the door bell has to be disconnected from electric same with the camera.
Core Home Security Complaints 1
Alarm Service
This company is horrible. I would not recommend this company to anyone. The sales person I had was untruthful. Now I’m stuck in a 12 year equipment contract. I would have never knowingly signed up for this. That equipment is already outdated and I still have about 10 years left to pay on it. The salesperson told me this would be a 60 month term but that’s not true. Read the fine print. Then when I called her at the same number she used to get my business when I had concerns she told me not to call her on that number. She said that was her personal number and was told to call the number listed on their website. The company number is only answered by an answering service regarding what time of the day you call. You can never speak to a rep of the company. I called numerous times before I realized they are just using an answering service. That was the reason I called the useless salesperson
Is Core Home Security Legit?
Core Home Security earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Core Home Security. The company provides a physical address, phone number, and email, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Core Home Security has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for corehomesecurity.com can be seen as a positive aspect for Core Home Security as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Core Home Security's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Corehomesecurity.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Corehomesecurity.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a corehomesecurity.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Corehomesecurity.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The corehomesecurity.com may offer a niche product or service that is only of interest to a smaller audience.
- Core Home Security protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Core Home Security complaint handling
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Core Home Security Contacts
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Core Home Security phone numbers+1 (888) 757-2673+1 (888) 757-2673Click up if you have successfully reached Core Home Security by calling +1 (888) 757-2673 phone number 0 0 users reported that they have successfully reached Core Home Security by calling +1 (888) 757-2673 phone number Click down if you have unsuccessfully reached Core Home Security by calling +1 (888) 757-2673 phone number 0 0 users reported that they have UNsuccessfully reached Core Home Security by calling +1 (888) 757-2673 phone number
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Core Home Security emailsinfo@corehomesecurity.com99%Confidence score: 99%Support
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Core Home Security address1095 Broken Sound Pkwy NW Ste 203, Boca Raton, Florida, 33487-3503, United States
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Core Home Security social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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Excellent customer service from Christa. She kept in touch with me until all of my problems were solved!
My husband and I got this security system recently. The installation was quick and very professional. The monthly fees are very reasonable. We are extremely impressed so far
I my self think that core home security is a better fit for me i used to have ADT and by far they have them beet and the salesman Shan is the best
I really enjoyed my experience with Julianna. She answered my question right away. Made the installation pain free