Cotton Traders
Reviews and Complaints

Ordered a shirt from Cotton Traders Friday 15th September with order confirmed that same day. Extra cost involved for express delivery.

Notified by courier "Evri" as follows:

Sat 16th September 2023 at 1304 hours - Expecting arrival of order.

Sun 17th September 2023 at 0934 hours - Order being processed.

Mon 18th September 2023 at 0309 hours - Order at delivery depot.

If that is express delivery, Cotton Traders need to change their couriers ,and in the meantime then have lost another dis-satisfied ustomer who will not use Cotton Traders again,

So, I bought some coats from Cotton Traders for ?128. But when I got them, they didn't fit right. So, I sent them back and only got ?121 back. What's up with that? And on top of that, they charged me for delivery and returns. I mean, come on, in this day and age of online shopping, that's just not cool. I'm not happy about it at all.

So, I ordered 16 things from Cotton Traders and only one of them was actually made of cotton. I was pretty disappointed because I thought I was getting a bunch of cotton clothes, but nope. And the worst part is that they don't even tell you what the fabric is on their website. Like, come on, give us some info! And then when I asked them about it, they gave me some lame excuse about how cotton isn't always the best choice for certain items. Like, okay, but maybe put that on your website so people know what they're buying? Anyway, I ended up with a bunch of acrylic jumpers and stuff that I could have just bought on Amazon. Not impressed.

Cotton Traders to anyone.

I recently ordered some items from Cotton Traders for my upcoming holiday. I paid ?5.95 for 2 working day delivery, as I needed the items urgently. However, to my disappointment, the items arrived a day later than expected, which meant that I missed the chance to include them in my holiday packing. This was really frustrating and disappointing.

To make matters worse, I found it really difficult to contact Cotton Traders to express my concerns. The only way to get in touch with them was through the phone, which was not convenient for me as I was on the go and didn't have access to a phone at all times. This made me feel really let down by their customer service, which I found to be atrocious.

Overall, I would not recommend Cotton Traders to anyone. The experience I had with them was really disappointing, and I feel like they let me down when I needed them the most. If you're looking for a reliable and efficient service, I would suggest looking elsewhere.

So, I've been buying stuff from Cotton Traders for a while now and I gotta say, I'm a bit disappointed with the quality of their ankle boots. I mean, I've had two pairs in the last few years and both of them had their soles collapse within months. That's just not good enough, you know? I mean, I wear my boots to work three days a week and I would expect them to last a bit longer than that.

Anyway, I'm about to send an email to Cotton Traders with some photos of my current pair of boots. Hopefully they'll be able to sort something out for me. I mean, I like their stuff and all, but if they can't make a decent pair of boots then what's the point, right?

I've been shopping at Cotton Traders for a long time now. Recently, I bought a pair of their cotton trousers and was excited to wear them out. However, after only an hour of wearing them, I noticed that the colour had faded from green to gold. I was disappointed and frustrated, especially since I had only taken them out of the packaging two days prior.

When I contacted Cotton Traders about the issue, they refused to do anything about it. I was shocked and upset that they would treat a loyal customer in such a manner. It's a shame that they couldn't offer any sort of solution or compensation for the faulty product.

Overall, I'm disappointed in Cotton Traders and their lack of customer service. As a long-time customer, I expected better from them. I hope that they take steps to improve their policies and practices in the future.

I had a bit of a problem with Cotton Traders when I tried to change my order. I made a mistake and needed to change the delivery address, but it was a bit of a hassle. I had to wait for them to confirm the order, and then try to cancel it and re-order. But by then, it was already on its way, so it was too late. I couldn't email them, so I had to call them up. But they kept me on hold for ages, and then when I finally got through to someone, they couldn't help me anyway. It was really frustrating!

Overall, I think Cotton Traders could do a better job of handling customer service issues. It's not very convenient to have to call them up and wait on hold for ages, and then not even get the help you need. I hope they can improve in the future, because I do like their products and would like to continue shopping with them. But if they don't improve their customer service, I might have to look elsewhere.