credit.org’s earns a 4.8-star rating from 16 reviews, showing that the majority of clients are exceptionally satisfied with financial counseling services.
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They were very kind and genuinely wanted to help
They were very kind and genuinely wanted to help. They were also very prompt and honest.
I think the process was quick and easy!
I think the process was quick and easy! The representative was thorough and patient. Thanks
It was a great experience with them. The courses and counseling was very clear and understandable.
The person who helped me was extremely polite, professional, empatheti, and not at all judgemental. He made the best of an unpleasant situation.
We would like to thank Brenda. She was very helpful and explained things very clearly. w
wonderful and patient counseling. Everything I needed to know was explained in detail. Grateful to Leticia Rodriguez. Thank you
It was a great experience with them
It was a great experience with them. The courses and counseling was very clear and understandable.
The reverse mortgage counseling I received from Brenda was comprehensive and she was very knowledgeable.
The agent that I had bussiness with was very good and helped me to conclude my business.
My counselor was patient and courteous throughout. She made sure I understood the material and had no questions. Good job, BRENDA. I feel comfortable with the program.
Excellent. Could not be better! I would highly recommend to others.
The reverse mortgage counseling I received from Brenda was comprehensive and she was very knowledgeable
The reverse mortgage counseling I received from Brenda was comprehensive and she was very knowledgeable.
Very knowledgeable and clearly explained the information in a precise manner.
I had a counselor (Carol W) who was very knowledgeable. My counselor answered all my questions in a way that was easy understandable. My only critique would be that the certificates should not expire in six months. I believe one year would be reasonable.
Kimberly was a wealth of information and made sure I understood that information.
My counselor was fantastic! Very knowledgeable and answered all my questions. She was so helpful and friendly.
Very knowledgeable woman
Very knowledgeable woman. All way made easy answer simple. Call was on time. I would recommend for sure.
My counselor was fantastic!
My counselor was fantastic! Very knowledgeable and answered all my questions. She was so helpful and friendly.
My wife and I are pleased with the way our consult was made simple to the point easy
My wife and I are pleased with the way our consult was made simple to the point easy. Great job, I would recommend.
Carol W*** was a very helpful and knowledgeable Financial Counselor!
Carol W was a very helpful and knowledgeable Financial Counselor! And she truly cared about serving my best interests!
wonderful and patient counseling
wonderful and patient counseling. Everything I needed to know was explained in detail. Grateful to Leticia Rodriguez. Thank you
The person who helped me was extremely polite, professional, empatheti, and not at all judgemental
The person who helped me was extremely polite, professional, empatheti, and not at all judgemental. He made the best of an unpleasant situation.
My counselor was patient and courteous throughout
My counselor was patient and courteous throughout. She made sure I understood the material and had no questions. Good job, BRENDA. I feel comfortable with the program.
My experience with this company was outstanding
My experience with this company was outstanding. My interview with Jannet N was very informative regarding mortgage reversal. My questions were answered in a clear manner.
I was very impressed with the professionalism, knowledge and advice provided during out telephone session
I was very impressed with the professionalism, knowledge and advice provided during out telephone session. Covered all aspects of our concerns. we finsihed the session feeling well educated on reverse mortgages. thanks again to Janet who did a fantastic job.
I had a counselor (Carol W***) who was very knowledgeable
I had a counselor (Carol W) who was very knowledgeable. My counselor answered all my questions in a way that was easy to understand. My only critique would be that the certificates should not expire in six months. I believe one year would be reasonable.
This is the first and only time I have had to meet with a HUD counselor for a reverse mortgage
This is the first and only time I have had to meet with a HUD counselor for a reverse mortgage. Janet N was fantastic. She was professional, polite, and very knowledgeable on the subject matter. She answered any questions we had and explained everything clearly so we understood it. Thank you!
I am now terrified for my financial future because I signed up for help from credit.org and they have been unresponsive
I am now terrified for my financial future because I signed up for help from credit.org and they have been unresponsive to my emails and they don't return my calls. I have been unable to log into my account because they are going through some sort of change and my financial counselor hasn't responded to me in weeks. My $924 payment was supposed to come out today and it didn't, and I now have late fees from all my creditors and no clue what is going on. I can't pay them if credit.org plans to take such a significant amount from me too. I would not recommend, I knew this was too good to be true.
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credit.org earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
About credit.org
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credit.org Contacts
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credit.org phone numbers+1 (800) 431-8157+1 (800) 431-8157Click up if you have successfully reached credit.org by calling +1 (800) 431-8157 phone number 0 0 users reported that they have successfully reached credit.org by calling +1 (800) 431-8157 phone number Click down if you have unsuccessfully reached credit.org by calling +1 (800) 431-8157 phone number 0 0 users reported that they have UNsuccessfully reached credit.org by calling +1 (800) 431-8157 phone number
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credit.org emailsinfo@credit.org95%Confidence score: 95%Support
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credit.org address1450 Iowa Ave Ste 200, Riverside, California, 92507-0508, United States
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credit.org social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 17, 2025
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My experience with this company was outstanding. My interview with Jannet N was very informative regarding mortgage reversal. My questions were answered in a clear manner.
They were very kind and genuinely wanted to help. They were also very prompt and honest.
Very knowledgeable woman. All way made easy answer simple. Call was on time. I would recommend for sure.
My wife and I are pleased with the way our consult was made simple to the point easy. Great job, I would recommend.