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The worst customer services. I wanted to hire the car from the website www.cretarent.gr. I chose the car and paid deposit, but after 5 days I got email from them that this car was unavailable. They offered to choose another one. Ok, I chose the car and these jerks haven’t replied to my emails. So in result, I haven’t got the car and impossible to return the deposit. So be careful if you use this website or leave comments if you have horrible experience with this company.
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Mr. Piony,
I am the owner of Cretarent Company. Our company is a reputable family car rental company with more than 45 years’ experience in car rental services. We have thousands of satisfied customers by providing an exceptional customer service.
Don't you dare malign my company with dishonesties and spams like “I chose the car and paid deposit” and “I haven’t got the car and impossible to return the deposit.” If you look carefully at our website, you cannot choose a car and pay a deposit in advance, “all our services use payment upon arrival” and we have never asked for deposits from any of our customers.
I will never leave a comment or speak about (someone) in a spitefully critical manner, BUT it is dishonest and harmful when people hire professional spammers to lower the reputation of a hard working company.
I have already sent an email to the administrator of the complaints board website and have requested your IP address and the deletion/erasure of your account and spam review.
Please try to find better ways (like trying to be better at your job) than hiding behind spam comments!
Regards,
The team of Cretarent