Crompton Greaves Consumer Electricals review: Wall fan

I lodged a complaint on Watsapp and the message received on 11 Sep 2023 was

"Your *Service request for Fans* has been registered under No. *[protected]/01*.

Your request will be serviced by our Authorised Service Partner *RR ENTERPRISES*, who can also be contacted on *[protected]*.

Our best effort is to resolve your issue in 48 hours.Should you wish to escalate after that, you may write to consumer.[protected]@crompton.co.in

*Have a Nice day.*

To access Welcome-Menu, Type Hi..."

A fan mechanic visited after 2 days. Checked the fan and went back. No news thereafter.

I lodged another complaint on 15 Sep and the message recd was

"Your *Service request for Fans* has been registered under No. *[protected]/01*.

Your request will be serviced by our Authorised Service Partner *RR ENTERPRISES*, who can also be contacted on *[protected]*.

Our best effort is to resolve your issue in 48 hours.Should you wish to escalate after that, you may write to consumer.[protected]@crompton.co.in

*Have a Nice day.*

To access Welcome-Menu, Type Hi..."

A mechanic came today to attend my Service Request No:[protected]/01 from N G ENTERPRISES, Contact No.[protected] -Noida 301301.

The mechanic said that fan has to be replaced as it is under warranty. I had purchased this fan from Army CSD Canteen.

Since then I am ringing up NG ENTERPRISES but in vain. Please get my wall fan replaced.

Brigadier A K Jairath

Mob [protected]

[protected]@gmail.com