Crunch Fitness review: Membership cancellation

I was a member of Crunch Fitness on Belle Isle. First of all, the front desk staff especially the ladies at the front desk are rude and unprofessional. I went on January 11, 2025, to cancel my membership. I was told that I had to pay the contract out which was $34.19 and then my contract would be cancelled. So, I did what the representative advise me to do. I checked my bank account and Crunch took another $34.19 from my bank two days later. I called the representative to acquire about this and she asked for my phone number to look up my account and then start saying the account was not cancelled and it is under my daughter. I stated my daughter does not have an account with Crunch because she was not old enough, the representative that signed me up stated she could only come as a guest. My daughter was only a guest and only came when I came. Keep in mind that the female representatives on many occasions tried to get me to sign her up even after I told them she was not old enough. Their cancellation policy is a scam, and they still take money out of your account even after you paid the contract in full and the front desk staffs are rude and unprofessional. Be careful of anything contract or agreements you enter with Crunch on Belle Isle in Orlando FL. This is the one that I was a member with. Terrible experience.