Menu
For Business Write a review File a complaint
CB Transportation and Vehicles CSX Transportation Blockage of public roads/impedement of first responders
CSX Transportation

CSX Transportation review: Blockage of public roads/impedement of first responders

J
Author of the review
5:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I deal with the delays of the trains crossings the roads every day as we all do. On this day 3/22 I sat at the intersection on Hwy 22 in Calera, AL. for 27 minutes and the train did not move. I took 2 other routes to get around the train and all 3 were blocked. 50 minutes later I was back where I started from and still could not pass. I spoke to a Sherriff behind me and he told me this is an every day, multiple day occurrence. Your company is impeding/restricting the flow of traffic resulting in extreme delays. Our First Responders are unable to respond leaving the public at harms risk. This is unacceptable; commerce does not come before the well being and public safety of a community. I am taking this matter up with my city, state and will go to the federal level. I will also seeking legal advice/litigation for a class action law suit against CSX as I am certain my community is not the only impacted by your negligence If someone dies because your train excessively blocked the tracks there are legal implications. I was told CSX knows about this problem yet they do nothing but make it worse. I am retired military and I have a new mission (military does not fail it's missions) and that is to hold your company accountable. You will hear from me again.

John D. DiCicco, DAV USCG

Claimed loss: Community expenses

Desired outcome: change your routes; move the trains at night during low traffic hours and cut the delays our First Responders have to respond.

Confidential Information Hidden: This section contains confidential information visible to verified CSX Transportation representatives only. If you are affiliated with CSX Transportation, please claim your business to access these details.

0 comments
Add a comment
  1. CSX Transportation Contacts

  2. CSX Transportation phone numbers
    +1 (800) 232-0144
    +1 (800) 232-0144
    Click up if you have successfully reached CSX Transportation by calling +1 (800) 232-0144 phone number 0 0 users reported that they have successfully reached CSX Transportation by calling +1 (800) 232-0144 phone number Click down if you have unsuccessfully reached CSX Transportation by calling +1 (800) 232-0144 phone number 0 0 users reported that they have UNsuccessfully reached CSX Transportation by calling +1 (800) 232-0144 phone number
    Railroad Emergencies
    +1 (877) 744-7279
    +1 (877) 744-7279
    Click up if you have successfully reached CSX Transportation by calling +1 (877) 744-7279 phone number 0 0 users reported that they have successfully reached CSX Transportation by calling +1 (877) 744-7279 phone number Click down if you have unsuccessfully reached CSX Transportation by calling +1 (877) 744-7279 phone number 0 0 users reported that they have UNsuccessfully reached CSX Transportation by calling +1 (877) 744-7279 phone number
    New Customers
    +1 (800) 737-1663
    +1 (800) 737-1663
    Click up if you have successfully reached CSX Transportation by calling +1 (800) 737-1663 phone number 0 0 users reported that they have successfully reached CSX Transportation by calling +1 (800) 737-1663 phone number Click down if you have unsuccessfully reached CSX Transportation by calling +1 (800) 737-1663 phone number 0 0 users reported that they have UNsuccessfully reached CSX Transportation by calling +1 (800) 737-1663 phone number
    CSX Ethics Helpline
    +1 (904) 359-3200
    +1 (904) 359-3200
    Click up if you have successfully reached CSX Transportation by calling +1 (904) 359-3200 phone number 0 0 users reported that they have successfully reached CSX Transportation by calling +1 (904) 359-3200 phone number Click down if you have unsuccessfully reached CSX Transportation by calling +1 (904) 359-3200 phone number 0 0 users reported that they have UNsuccessfully reached CSX Transportation by calling +1 (904) 359-3200 phone number
    Head Office
    +1 (904) 359-3100
    +1 (904) 359-3100
    Click up if you have successfully reached CSX Transportation by calling +1 (904) 359-3100 phone number 0 0 users reported that they have successfully reached CSX Transportation by calling +1 (904) 359-3100 phone number Click down if you have unsuccessfully reached CSX Transportation by calling +1 (904) 359-3100 phone number 0 0 users reported that they have UNsuccessfully reached CSX Transportation by calling +1 (904) 359-3100 phone number
    CSX Transportation
    More phone numbers
  3. CSX Transportation emails
  4. CSX Transportation address
    500 Water Street, 15th Floor, Jacksonville, Florida, 32202, United States
  5. CSX Transportation social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024