Currys review: Manhattan set top box

We purchased a Manhattan set top box (MHT T3 50 OGB) on 7th May 2022 and it failed a few weeks ago - so after 22 month's of use. We called Manhattan and were on the telephone for in excess of 25 minutes. The outcome was that we were told that the hard drive was not functioning correctly and advised us to take it back to the store where we purchased it - your store at Lowestoft - for repair or, more probably, a replacement FOC. We were dealt with by a very personable young man who, in the end started off a complaint for us through your head office (?) and that they would contact us. But they didn't. Two week's later, in exacerbation, we called in at the store again. This time we were dealt with by a young lady assistant. Also a very personably person. She called who ever at your head office who deals with such things and came back after some twenty minutes with the news that we would be allowed a seventy-two pound and fourteen pence credit. This against a purchase price of £169. 00. This works out at your calculated offer of recompence (£72) of an expected product life of thirty eight months. While I would expect a minimum life of ten years.