iTechDeals.com
Reviews and Complaints

Ordered apple airpods. Took 3 weeks to deliver. There was no disclosure was a refurbished or not new item! They are defective do not connect to phone. No way to contact customer service other than email. They take at least a day to respond and their response is more questions that delay... No instructions of how to return and get refund. No way to return for refund without rma from customer support but customer support is not responding with rma. Basically a scam... Will have to dispute through credit card. Extremely frustrating waste of time... Avoid at all costs.

I received an HP Chromebook from you (Confirmation #ATMDW0Q8Y) and the screen was damaged. Also, when I tried to set it up I can't because the movement arrows don't work. I would like to return this one for another one that works. Please contact me at [protected]@sc. rr.com or [protected].

This company is a rip off. I order an Apple Computer and two surprise boxes. I order this going into two weeks. I still have not received any of my products. It’s saying through FedEx that I received it by the received address is the company address. Please be aware this company is a scam. They sent me a text saying it was a mistake in the system that’s why it’s saying that I received the package. But it has been shipped out. But I still as of yet received anything.

I bought two laptops from them 2 weeks ago. Prior to purchasing those 2 brand new asus laptops, we told them forehand that we live almost four hours away from SM Cebu. We asked for phone numbers to reach them asap should there be anything wrong with those units sold to us. Those numbers do not ring and when they do, its either a busy line or it owuld stop ringing. We have tried contacting them for several days before my sister went there yesterday to resolve the issue. None of the employees were helpful. She waited 30 mins before someone paid attention to her. She was told by the manager that she cant assist her because she wasnt the one who sold the units and that person was on leave. We were promised that they will get in touch with us via viber that never happened. I called them again today and i was shouted at by that manager named MeAnn Garces. i need you to resolve this matter before i report it to the authorities. I spent almost 60k same day purchase for those 2 units. I need you to have appropriate sanction for that manager who was laughing at me and shouting at me. no ethics at ll

I was charged on my Chase credit card for an Apple ipad 32 GB that I had ordered and a different inferior one was substituted of 16 GB and was sent to me by this company.

Chase said they looked into this but did not rescind the fraudulent charges for this Ipad

I found out later this company (PC Liquidation [protected]) seems to makes a practice of fraud, misrepresentation, and bait and switch tactics

The charge a was $75.37 and placed back on my account 3/17/22

As for the mistrust of Chase I will discontinue using this card ,for now at least , as well as never with this cheating PC liquidation.

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Dear Customer Service:

I ordered K-N95 Protective Face mask (50 Pack) on December 2021.

DHL: 420191479374869903507991049866

Order Number: IT2000033325.

This order was never delivered and I have been unable to trach via DHL.

Please advise,

Robert W. Hershman [protected]@GMAIL.COM

ordered macbook on jan17 you got paid by paypal i got a reply from the
warranty company so i know you got the order
since you have ignored by emails

please issue refund or i will post negitive thing on all sights

bernard bornstein

I ordered this computer and then broke my back about the time it was received - so was unable to check if it worked. Now that I have recovered, I discover the power cord does not work. I had ordered a prepaid product repair insurance and contacted them. They do not cover the cord, only the MacBook. I went to the customer service page for iTech and it says if it has been more than 14 days, they will do nothing for me. I am very disappointed as my cost was $345.98 with $47.99 for the warrantee. I feel completely ripped off for the entire amount!

Order IT200000259465

When I received my order the box was open and damaged. Laptop was damaged also, I email iTechDeals customer support explaining the problem. I received a email back from Stacey stating forward this to her supervisor. I sent pictures that iTech Deals requested. It has been six days since my corresponds, I haven't any more for iTechDeals.

They claim to be "FDA Approved" and use the FDA logo. In reality, these are unbranded Chinese masks and any kind of certification for them would be impossible to establish. I'm thinking that the reason they are selling them so cheap is that they are counterfeits that couldn't be sold elsewhere.

This is the second time I bought from them, so when I had seen the apple watch for only 109.00 (plus warranty 138.00) I thought it may be a good deal... The watch from apple costs 199.00. Do not waste your money on 60.00 difference! Buy apple so you get the best return possible. Itech... Second time I bought from them... Second broken item.

The apple watch would not only not pair... It would not stay on the right language... Spanish seems to be this device favorite language, will not hold english... Will not pair with phone... Looks like it will then it says... Pairing... Then it says disconnecting... Never would pair.

If you buy this for someone... You and they will be disappointed and you will jump through hoops to fix giving them a broken item... Spend the little extra, apple will take care of you with overnight shipping if you bought from them... When you buy from itech you get... Did you try this? Well did you try another phone? Did you reset the watch... All the things you did and still not one person has said in two days... Your return and replacement is on its way... This is a bad garage sale.

But the huge problem... This had dirt on it, sweat on it... Under the watch you can see where someone had worn it and when they returned it... Itech did not even clean the watch after the last return (they don't mind covid 19) so if they did not take the time to clean it... Do you think they took the time to open the watch and fix it?! No!

Itechdeals is like a garage sale, this is where all the junk goes to get rid of.

I bought a refurbished laptop. What I got was nothing like the pictures. All the corners are broken it is worn. Marks on every part of it. Looks like it was pulled from a trash yard.

They don't take returns they can send you anything. And they do. Refurbished to them means destroyed f grade computer. This is the worst computer I have ever seen

What a rip off company. Should be in jail !

I am an elderly consumer seeking to find the best deal that I can find to protect me and my wife from the deadly virus; I am 90 my wife is 81. I first ordered the masks from I TechDeals on May 8, 2020. While checking my Capitol One statement I did not recognize the charge of $113.70 from I Tech Deals and reported it as a fraudulent charge. The charge was reversed on May 15 however, when I realized that I had made a mistake about the charge I called Capitol One to have the charge reinstated. The charge was reinstated on Jun. 10, 2020. Since then, I have placed 2 orders for the masks on Sept. 18 for $74.99 and again on Sept. 30 for $159.90. Both orders processed successfully however, both charges were refunded the following day. The email stated that the order had suspicious markings and therefore was cancelled. Following the cancellation of the Sept. 18 order, I explained about the incident in May and confirmed that I was not a fraud and that it was not my intent to defraud the company and that I was just trying to get protection for me and my wife. I received the same email when the Sept. order was cancelled. What I am asking is that I TechDeals further explain suspicious markings.

I received the product and was dissatisfied with the sizing. I contacted iTechDeals multiple times or their website when I received the product in July, and August. I was told no refunds would be issued. I asked for store credit in lieu of a refund and have yet to receive a response. All of my requests have been ignored. This product cost me $15.99

I have contacted you more than a dozen times, in several formats, and requested that you remove me from your email list and stop sending me emails. This has been over a time period of the past year or so. To this date, you have not responded to my requests and are still sending me your promotional emails.

Please tell me how I can get iTechDeals.com to remove my email from your list and to stop sending me any and all emails.

Respectfully,

[protected]@yahoo.com

Ordered on June 18th. Arrived on the 23rd of June not bad. Would not even power on after changing power chords and power supplies for 2 days. After numerous emails, this is pretty much all I get-
Order #:IT20000160251

Hi Albert,

I sincerely apologize for all the inconvenience that has been caused.

I will make sure to solve this issue ASAP!

I will forward this to my supervisor and I will soon get back to you with the return procedure. Feel free to email me with any further questions.

Best,
Stacey
Customer Service - iTechDeals.com
On Tue, Jun 23 at 5:53 PM

I had a even bought the 2-year service policy!
It's boxed up and ready to go!

They sent our nonprofit a defective iPad 😭. Sent us a return label that wouldn't work 😫. And will not work with us to resolve this in any way unless we pay to send it back.

With the dishonesty, there are no guarantees of a refund or replacement.

Now we must pay more to have it repaired for our upcoming event 😭.

With COVID-19 Causing donation drops, every donation matters even more. RemingtonsHeart.org

This was luckily a one time purchase of only one item. We will never purchase from this place again.

The defect is the battery, it shows 100% and drains fast. We assumed the company would gladly replace the device or send a partial refund in order for us to have the battery replaced.

I ordered the refurbished lenovo chromebook on September 11, 2019. with numbers on back: 62831AO - D, description: Lenovo chromebook X131e - 11.6 (2GB) Black, with #[protected]-01279. I was planning on using it on a cruise I was taking, but didn't go on because of the coronavirus, so I did not use until March 2020.It quit working in April. Even though it was advertised as re-furbished, I think it should last longer than a couple of months.
When I contacted iTech, they said that there was only a 30 day return period and they had no technical support to tell me how it could be repaired or started.
I had contacted them when I received it to complain of the physical condition, but they said I should have expected cosmetic wear. I did accept it but I cannot accept that it quit working after a few months

Placed order with this company and was told my order would arrive in one week. Didn't happen! Had to email this place twice to find out when where my order was. 3 weeks later I receive my amazon fire tablet. Ok.. It's here and i'm ready to set up my tablet and for some odd reason my tablet will not connect to wifi 😠. I googled and youtube on toubleshooting the issue and still nothing. Here I am again emailing this company. Response the next day that someone will contact me asap. A week goes by haven't heard from anyone. Send another email and now i'm being completely ignored. This is bad business! You didn't have to wait to collect your money so why i'm having to wait to get this issue resolve. Either replace or refund my money is all i'm asking. Will not be ordering from you ever again!

I ordered a white Chromebook for my grandson's birthday so he could do his online schoolwork. What I received was an insult. It wasn't white. It was brown like it had been grilled or blowtorched. I requested a refund. It took days for a response. They requested photos, which I gladly supplied. After I threatened to file a fraud claim with my credit card company, they finally sent me a RMA, but I had to pay to ship the laptop back, since they claimed it "wasn't defective". See attached photos.