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Data Depot

Data Depot review: Fails to deliver as advertised 4

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6:46 am EST
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Several months ago, I purchased a mailing list from Data Depot - big mistake as it turned out - they just took my money and never provided the promised information.

Their website listed the data elements they promised and it appeared to be just what I needed. Once I received the mailing list, I found that they had not included the City - certainly an important element in a mailing list don't you think? I contacted them several times before finally receiving a response that there must be something wrong with my computer. Absurd - it was a data file downloaded from an FTP site. Didn't require any programs to run or anything. I contacted them several more times and they simply refused to respond and they refused to provide a refund.

I then filed a complaint with the Better Business Bureau - what a waste of time. I've come to the conclusion after this and a previous encounter with the BBB that it is not worth the effort and time. Data Depot responded that they don't guarantee the accuracy of the data and I agreed to that when I purchased the mailing list. True, I do understand that they cannot possibly guarantee the accuracy of the data as addresses change fequently in some cases; however, I did not agree to purchase a mailing list totally missing a promissed data element (city).

I then filed a complaint with the State of Florida Division of Consumer Affairs. Data Depot simply refused to respond to them and they closed the file with no action.

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The complaint has been investigated and resolved to the customer’s satisfaction.

4 comments
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Henru
Orange, US
Dec 15, 2009 4:06 pm EST

I had the same experience. It is a shame that these people can get away from their fraulent activities.

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Henru
Orange, US
Dec 15, 2009 4:07 pm EST

this is a shame that these sites can come and rippoff hard working men and women of this country. And the goverment dose nothing to stop them.

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Annaa1
IN
Jun 05, 2011 12:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Email Marketing is generally perceived as a batch and blast tool to achieve marketing goals for almost no cost which is unfortunate. Data Depot, like many other list vendors are typically 'a vendor'. It is up to the marketers how they make best use of email lists.
Personally, I never use email lists for promotional work; instead, I use to promote the company profile/page/groups etc. across social networks such as Facebook, LinkedIn, YouTube etc. Email marketing is not for achieving anything and everything. You also need to be very careful about the list you use. Quite possible that the list you bought was irrelevant and also that the email template that you created was faulty. Don't just put the blame on the vendor.

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Annaa1
IN
Jun 05, 2011 1:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Data Depot email lists are reliable and accurate. Moreover, they sell it much lower than the market price. Do't listen to the above scripts scripted by their competitors. They don't know to play fair game and indulge in weird activities.

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