Data Depot reviews and complaints

They don't answer phones, do not reply to any emails, The toner I received was a generic toner and will not work for us. I can't get them to answer a phone so I can return them for credit. Horrible Company at best
I ordered on 10/10/17, received the wrong toner and want to return it but as of today 10/27/2017 they have not answered my calls or returned them.

I should have listened to other complaints before falling for this trap. I, too, spent around $300 for a list and their email marketing software. Like others before me, I sent over 230, 000 emails, have had less than 1, 000 opened, but have had over 150, 000 returned to my Outlook inbox because the addresses were undeliverable. I can't give an exact number here because they're still coming! Needless to say, I haven't been able to use my email for the past few days because my machine is completely locked up downloading these returned messages. Please, please, don't fall for this. I am a small business owner, myself, with a very limited budget. I could have used that money for other forms of marketing with a much higher ROI.

First RED flag: After you sign up they want you to send them copy of your drivers license and credit card to complete transaction. Second flag: Calls are only answered on sales line (101) the other two line (102(for tech support & 103(accounting)) you must communicate by email. Third flag: the promises on the website is totally different from what you are told once you pay your money. BEWARE OF THIS COMPANY. Unfortunately I paid them$584 and all I received is an email list that is supposed to be current and updated monthly. I attempted to send it out the very next day with the service they sold me, their bulk email system and I’m still waiting for it to go out. Who knows how many of the emails are even valid. From other consumer complaints about this company, the list is outdated. BEWARE OF DATA DEPOT.

Data Depot sold us a package of Email "leads". These were all outdated emails that were deleted over 4 years ago and absolute junk. Data Depot didnt provide even close to what they claim to offer online. I called Data Depot online and there is no tech support. I emailed Data Depot, no reply. Finally I got through to Data Depot's new business rep to explain my situation. The guy was out right rude, condescending and laughed at me when I asked for a refund. This is a perfect example of why you need to research reviews about companies before you use them. I found hundreds of complaints about data depot, they are garbage and I wouldnt mind if someone paid them a visit! He bragged that they were so big they didn't care if there were so many complaints about their company... it thats the &*!# this loser believes then he's in for a rude awakening when someone REALLY calls him out on his scams!

They took 2 weeks to send me the e-mail list I specifically asked for. When I rec'd it, it was NOT what I ordered. I plan events for metro detroit, and an e-mail list with all of the United States on it...will NOT do me any good. I sent compliant e-mails---no response. I called backed and requested new list-NOTHING yet. After I was hung up on...Nothing. Luckily I only wasted $89 for my list...DO NOT USE THIS SERVICE. IT IS A SCAM!
There are only two people that answer the phone...they are both RUDE!

First RED flag: After you sign up they want you to send them copy of your drivers license and credit card to complete transaction. Second flag: Calls are only answered on sales line (101) the other two line (102(for tech support & 103(accounting)) you must communicate by email. Third flag: the promises on the website is totally different from what you are told once you pay your money. BEWARE OF THIS COMPANY. Unfortunately I paid them$584 and all I received is an email list that is supposed to be current and updated monthly. I attempted to send it out the very next day with the service they sold me, their bulk email system and I'm still waiting for it to go out. Who knows how many of the emails are even valid. From other consumer complaints about this company, the list is outdated. BEWARE OF DATA DEPOT.

The vendor requires full payment in advance and requires the prospective customer to sign a lengthy and very strict contract, providing no recourse for failure to deliver. Then, the vendor will make verbal promises to suit customer needs, fail to deliver and then provide little or no remedy.

I spoke on the phone a number of times with the vendor beginning 14 September 2009 regarding my request for the vendor to perform a mass emailing of my text to 44.2 million email address from their database, with a strict deadline for completion on 27 September 2009. They stated that this could be done - actually within 24-48 hours of the start of emailing. Emailing did start on 18 September 2009 and by the end of 27 September 2009, the deadline, only 16.9 million of the 44.2 million emails had been sent.

The vendor charged me, in advance, $4550 for this service. However, they delivered only 38% of the required emails. I have disputed the $4550 charge through my credit card bank and, after many months of discussion, the vendor has agreed that they failed to deliver as promised and has agreed to accept that the charge be reduced 22% from $4550 to $3570.

I paid for some leads and received a whole lot of duplicates and a lot of the emails were similar to [protected]@whatever.com and [protected]@whatever.com. I also bought their software to send out the emails which didn't work. Also they have no customer support; just a recording that sends you to a FAQ page that doesn't help at all. I heard that Mark Cuban owns the company but that is unconfirmed.

TOTAL FRAUD. THESE GUYS ARE CROOKS IN WHITE SHIRTS. DO NOT USE THEM. THEY STOLE $5200 FROM ME FOR THEIR WORTHLESS CARP EMAIL LIST AND SOFTWARE. THE SORTWARE DOES NOT WORK!

THE LIST IS CRAP WITH WORTHLESS EMAILS.

This company is nothing but a FRAUD. I paid $475 for a list, the section that I need had roughly 400, 000 contacts. After all the duplicates and multiple listing for company's were removed, I had only about 8, 000 which is 2% that may work. I called and talked to Scott who by the way answers every line. Wether it be sales or support. The accounting mailbox was full. I told him my problem and he said he would process a refund and about 3 seconds later he said it was denied. I said how can you know that already. He said all sales are final. I sent them 47 emails over several days and had no response from any of them, when I told him this he said I see that you sent 6 messages, my point was that NO ONE called me or ever intended to call me back. I think if you use there system they obvioiulsy fix the numbers so it looks better than the actuals. He said that maybe my email was black listed, I assured him it was not and that I have sent plently of emails in the past with no problem. I tried sending just 2, 000 about 100-200 at a time and I've had over 700 rejected and there still coming in. WHAT A JOKE! Don't waste you time or $$. When you call ask to speak with someone other than Scott - I did talk to a Vanessa once but never heard from her again. I guess their taking shifts answering the phone in their one bedroom apartment.