DateMyAge review: Datemyage deactivated my account after payment without message or notification

Dear Kokoma,

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you've encountered with your DatemyAge account. We understand how frustrating it must be to have your account deactivated right after subscribing and purchasing credits.

After thorough verification, we've determined that your account has been deactivated due to some security concerns on the transaction location mismatch. Such action was done in accordance to the Section 6 of the Terms and Conditions of the platform which entails a refund to the same card used in purchasing the membership. Your 19.99$ membership payment though partially used has been completely voided on the 5th of July and should have appeared in your statement the same day.

Our goal is to provide a positive experience for all our users, and we regret that we have fallen short in your case. We value your feedback and are dedicated to improving our services. Please accept our apologies once again for any inconvenience caused, and we look forward to resolving this matter to your satisfaction. Please contact us directly at support@datemyage.com if you need further discussion regarding the status of your account.

Thank You.