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I joined the site in September 20 20 and immediately a man by the name of the Valerio 51 on the site started talking to me. I expressed concerns about being scammed so he sent a video of him and his bird, which I later found on the real man’s Instagram page. Well needless to say he had great stories about why he couldn’t talk to me on other sites which I later found out was a lie. I talk to him for 10 months spent close to US$20,000. He would constantly send me letters that cost more credits to open and read sometimes as many as 30 a day. I would ask him not to do this and he would get upset. He also would request that I send him gifts which are stupid little pictures of things that cost a fortune. And I refused to send a grown man pictures of stupid little things. And this would also upset him. When I ask him for his last name he gave me a false name. So a month later I asked him again and he gave me a different name and when I questioned him about this he got upset. I called the site numerous times to verify that I was talking to the person in the picture and was told over and over that he was verified but they would never say yes that’s the person you’re talking to. And they always would say oh popular members are not paid we never pay anybody no they did not pay the popular member they paid the partner who signed up that popular member. I finally did a reverse google search on him. And I found his true identity and I contacted him on Instagram and he told me that he had done some modeling for the site but had never been on the site. I filed a claim with the Better Business Bureau of New York and proved that I was scammed Because it says in their rules and regulation if a popular member lies about age sex marital status and children that it is considered scam and you would be completely refunded and the member would be taken off the site. And Valerio lied about being divorced and having children. I even sent them letters where he would talk about his wife and his daughter. But this man is gay he’s never been married and he does not have children. Then they quit responding with the Better Business Bureau who in return gave them an F rating. And as of today I have not been refunded a penny he is still on all the sites and not just one but on numerous sites. And they told me there is no violation that they could fine. But here’s the best part the man that I was talking to is gay. So why in the world would a gay man be on a dating site talking to women unless he was getting paid for it. I have contacted numerous popular members by doing reverse image searches and finding their true identity. I have found them on Instagram or Facebook and each and everyone of them that we talk to has no idea that they’re on a dating site few of the model one said that they thought they did some advertisement for them. One man even told me that when he got out of work that they came to him and offered him $100 per photograph. He said he had no idea that they would use his photos to deceive innocent women. This site has been scamming people for years and getting away with it. I joined a group of women that had been on the site and that had been taken advantage of in each and every woman from around the world tells the same story. And if you go to the Better Business Bureau‘s website and read the reviews and site jabber and read the reviews they get more bad reviews then they get good. The sites need to be taken down because they are hurting innocent people by promising them love when they never will meet anybody because you are talking to operators from this site not the people in the pictures. I don’t understand how anybody can treat people the way they do and live with themselves. They have no feelings for human life all they care about is money and they don’t care who they have to hurt to make more. I know I’m not supposed to use curse words but I’m going to say this. There’s a special place in hell for people like this. All I want is my money refunded plus interest. And I would also like to see Valerio 51 taken off of the size matter fact I would like to see all the false profiles taking down. If you’re not talking to the person in the picture that is a false profile. This company should be sued for what they have done. Thank you
Desired outcome: All I want is my money refunded plus interest.
This complaint has been resolved automatically due to user's inactivity.
BIGGEST SCAM! I joined this site in July 2022 and was going to get off because Tim McGraw was on there and doctors who appeared to be models. (Yeah sure) Then I met a man, who appeared to be real, named EROS. We formed a connection right away, yet I was concerned it was happening so fast. Right away I asked if we could talk off the site but he gave me some excuse that he owned a company that dealt with military security and government contracts. I asked him to see a picture of him in real time and he still couldn't provide that. I asked the customer success team if he was real and they said he was. So we went He was about to come for Christmas and suddenly there was an emergency and all of a sudden his credit cards were blocked! Playing with people's hearts is the cruelest thing a person can do . TBelsow are the pictures of him. (Or whoever he is) This site need to be taken down.
Dear Trapm,
Thank you for sharing your experience to us. I am sending the same reply as you have tackled the same situation that we are keen in addressing.
I understand it is too late for us to respond to this concern and we are very sorry about that. I would like to begin by saying that I know where you are coming from. We all aim to see our partner online atleast on screen, but there will be times that we have to respect their decisions and not force them to do things they don't want to. Having said so, I would like you and other members to understand that while we provide a platform to help with members create meaningful connections, I'm afraid we don't have control on how members would carry out conversation and more so, decide if they would like to entertain certain request from their partner or other members, same rule goes to you. Though being rejected is hurtful sometimes, we cannot just immediately judge a person, we have to also consider their reasons which I would like to believe that you already asked him during that time. I would like to clarify that such kind of instance does not breach any of the anti-scam ground. However, as a platform that does not condone any wrongdoings, we honor your judgment and feelings thus, you can always report any suspicious activity or conversation with us by contacting us at support@dating.com along with the relevant materials that would prove your claims.
SCAM INDEED! I had a similar experience with EROS 48. He would never show me his face in real time and always had an excuse as to why we couldn't video chat or take the conversation off the site which costs a fortune. He would send me emails, even though I kept asking him to stop, because they cost 10 credits to read. I asked the customer success team if he was real, they assured me he was, yet so much didn't make sense. There was always some drama either with his health or work. Finally when he was about to come for Christmas his credit cards were blocked and he sad his son was in trouble and cops were outside. It is so evil to play with someone's heart. KARMA
Dear Trapm,
Thank you for sharing your experience to us.
I understand it is too late for us to respond to this concern and we are very sorry about that. I would like to begin by saying that I know where you are coming from. We all aim to see our partner online atleast on screen, but there will be times that we have to respect their decisions and not force them to do things they don't want to. Having said so, I would like you and other members to understand that while we provide a platform to help with members create meaningful connections, I'm afraid we don't have control on how members would carry out conversation and more so, decide if they would like to entertain certain request from their partner or other members, same rule goes to you. Though being rejected is hurtful sometimes, we cannot just immediately judge a person, we have to also consider their reasons which I would like to believe that you already asked him during that time. I would like to clarify that such kind of instance does not breach any of the anti-scam ground. However, as a platform that does not condone any wrongdoings, we honor your judgment and feelings thus, you can always report any suspicious activity or conversation with us by contacting us at support@dating.com along with the relevant materials that would prove your claims.
Absolutely a big scam company! How can we all join forces to sue them?
I think we should all join forces and sue them! Is there anyone here who knows how to? Or if there is any lawyer who can help us on this.
Dear Member, Thank you for your comment. It is sad to know that we are not able to meet your expectations thus you have such thoughts. I am sorry for the huge delay in response. We would like to still be able to resolve any issues you might have encountered that is why I would best recommend that you reach out to us at support@dating.com to elaborate what has occurred along with appropriate details and to give you resolution in accordance with the policy.
Dear Lella,
Thank you for sharing your thoughts about the platform. I am sorry that you feel such way. Scamming people is not at all the reason why dating.com exists, As legitimate communication platforms, we exert the best efforts we can to ensure that we are providing a safe community to likeminded people. We absolutely honor your judgment and we would like to know why you have come up to such conclusion. Did something perhaps happen thus you concluded so? Please don't hesitate to share it with us via e-mail along with the relevant details to assist you with full urgency.
I want to reply to Shelly5463. Thank you for putting the facts and I really think we should sue them. I went on their site for very briefly and they scammed me the same way and I tried to unsubscribe but they are not removing my profile when they say they have. They lie and cheat people and that's unacceptable! They have been stealing money from God knows how many thousands of people for years! imagine how much money they are making! I googled to see if anyone has filed a legal complaint and I just don't seem to find info on that. Very fishy.
Thank you for reaching out to us regarding your concerns. I am sorry if our response came a bit too late for this issue. Please do be informed that we have a strict anti-scam policy in place and we do not condone any fraudulent activity in the platform. We would like to know more about how you wer scammed hence I strongly recommend that you reach out to us via email at support@dating.com to provide you with clarification and proper resolution. Kindly be informed as well that we do not have any intention to keep a profile that's been requested to be deleted, and take payment without any authorization, some instances you mentioned that we also would like to dig in to. Your detailed e-mail will be greatly appreciated. Thank you.
I have been scammed the same way too. I found the scammer on instagram, he’s got a different identity but all his pictures are there. He’s a gay man living happily with his partner. I confronted him and he immediately blocked me.
Also I was scam by a gay who live with his partner ge ge, I call support and they told me they are only friends
Omg they are such liars, as if they could know what happens behind members´s closed doors. I have been also deceived by a man on this scam dating site. I have talked the whole summer with a pretty "lawyer" who pretented to live in Panama, but even if I found out he was going at a gym located in Venezuela, I have never asked if he actually lives in Venezuela because from day one he has told me that he has a house in Venezuela, so I imagined myself that he must be a venezuelan woeking abroad. He made up so many excuses for not wanting to talk outside the chat and even if some seemed big lies to me, I couldnt break the contact with him, these persons are manipulative and are using people's vulnerability and weaknesses. When I have finally broke the contact with him, because I didnt have money anymore to keep paying the app, he immediately changed his location, now he lives in Miami. I have learned my lesson , but these people need to be stopped. We should find a way to sue them and make them pay.
Dear Seema,
Thank you for your feedback. I am sorry to learn about your unfortunate experience in the platform. Though it is a bit late to response to you know, Please know that we are so much eager in addressing this concern so this won't be repeated to other members. All our members are protected by the anti-scam policy and we work the best we can in making the platform a safe community for every member. As much as possible, we make it appoint to verify members upon registration. However, we wouldn't deny the fact that there may be possibilities that unacceptable situation may occur, Hence, If we see that someone is misusing the platform we will make sure to take strict measures against such members and reimburse the credits you’ve spent on them provided that such member has confirmed account. Please send us the following details to support@dating.com to proceed:
*Profile Link or ID number for each member
*Screenshots of suspicious conversation
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.
Thank You.
Dear Itxaso,
Thank you for sharing your experience to us. I am sorry to learn that you had to experience that situation during your time in the platform. That is for sure not the end result we are expecting for our valued members. I understand our response made it here a bit too late, But please know that we don't tolerate any kind of wrongdoing at all. There is an anti-scam policy in place and misrepresentation and misidentification are grounds that when breached has to be acted upon. In the proceedings of such policy, facts are being weighed and possibilities have to be considered, in your case, upon review as you have mentioned, your match was confirmed to be friends with another and having friends regardless of the gender, I'm afraid does not go against the policy. However, If you have any solid evidence to prove your claim, don't hesitate to contact us at support@daating.com.
Dear Margot, Thank you for providing a detailed story of your experience. I am sorry to learn that there were information about your match that made you feel suspicious about Him and the services in the platform.
We are strongly against any fake information posted in the site, If one provides incorrect or fake details that is on the ground of the policy they'll be subjected for an action in accordance to the Anti-scam. I understand the changes in your match's location made you worry about his identity, We don't invalidate your feelings but Please do understand as well that a member or a person can be jumping from country to country due to different reasons and that as a platform is something we do consider thus it does not go against the Anti-scam policy which you can also take a look at under the terms and conditions. In the future that such information concerns you, Please know that it is always best clarified by simply communicating and understanding your partner's personal life. I hope this ease your worries away.
Most of them (the so called popular members 🔥) are people who work for the site and won't comunicate with you outside the site because they want you to keep spending money. I talked with a man for over half a year, and I asked him several times to communicate on WhatsApp but he stubbornly refused it. He preferred letters to messages, because it costs 10 times more money than text exchanges. He had an amazing amount of modeling pictures and sent them to me, but of course I had to pay to see them. He succeeded making me to pay a large amount of money for the site. Girls, be careful with this guy! He is a man named Shahir who lives in Dubai.
Dear Jess,
Thank you for sharing your concerns. I am very sorry for the huge delay in response. I would like to clarify that Popular members are not employed nor being compensated for achieving and having such status. All members in the community, including you, have the chance to apply for popular membership. You may want to check it in the Terms and Policy. One of the qualifications you will definitely notice in the list of qualifications is the requirement to upload decent photos on their profile thus. Moreover, Exchanging contact information in the platform in general is a mutual understanding and has to be agreed between parties, if however one wouldn't like such activity, I'm afraid all we can do is respect their decision just as you are entitled to refuse any offer if not interested too. And Indeed, communication in the platform is based in the on a credit system. If you wish to know more details about it as well as to proceed with your questions about a popular member on the name "Shahir", you can always reach out to us at support@dating.com.
How do I begin..SCAMMERS this site needs to be sued, taken down! I joined in 2020 im a widow and a man name Leo jump on me i also found out that they are free members, i got concerned when i was spending and thought ok we can talk outside the site but no i told him he was working for the site but he denied it over and over i had gut feeling and he would deny it this went on for years i stop talking romantically and even stopped form3 months and he still came at me each time I complained nothing was done i finally found him on Instagram his name is Damian Leonel Cacciamani a Argentinian model i complained to the site nothing..this is pure evil cold hearted people i plan to get a private investigator to confirm if he is gay i know for sure he is not single this is so sad that in to days world this is allowed to happen im all in if anyone whats to sue all what has been written was my exact experience they are all in it from the customer service to the paid members
Dear Angela,
We appreciate you taking time reaching out to us to share your experience. I am very sorry to learn that there were situations that led to disappointment.
Our team strives hard to maintain a safe and authentic community for our members, and we have implemented various measures to prevent fraudulent activities. We also have an Anti-Scam Policy to protect you and make you feel secure on our site. But, we couldn't deny the unfortunate fact that despite such efforts there were members that commits wrongdoings, that is why If you think a member is fake, report is to us through the email at support@dating.com by kindly providing us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence (including the ones you already attached in here) that shows this user is fake.
As per the Anti-scam policy, once a member is proven to have committed an act against any of the grounds, a full refund of all the credits used in communicating with the suspected member given that they have verified accounts. Your cooperations will be so much appreciated.