I hired January 29th 2022 D&D Turnkey Construction to renovate my store, The company installed racks, built dressing rooms and painted my store.
I recently realized that the racks are not installed properly and falling apart, the paint job was not completed and I was charged for a paint job and touchups and then after I spoke to the owner about it on 4/13/22 at 12;20pm est, he admitted to not installing them properly and refused to fix it after being paid for the job. He also overcharged me for the entire project and one of his staff members even advised me that he overcharged me and threatened me after I confronted him about the quality and completing work for what he was charging me as well in regards to this matter. This is a big safety issue for my customers and staff because had I not noticed the racks not being installed properly they could have fallen on my staff or customers and seriously hurt someone
Desired outcome: I would like a refund as I have to pay someone else to come fix what he was paid to do.