Dechoker
Reviews and Complaints

This company is the worst. I bought a Toddler Dechoked but never got it. I emailed them four times in six weeks asking where it was, and they said twice that they were sorry and sending a new one. But nothing ever came. I had to cancel with my credit card company, so be careful. They take your money and don't send anything.

I orderd 2 Dechokers, but got 1 for a kid and 1 for an adult. I sent lotsa emails and messages, but no one called back or answered my emails. I just wanna swap the kid one for another adult. I guess I should be happy I got them, cuz this company ain't trustable and their rep is goin down the toilet.

I ordered two of their things on Oct 29. But then I found out about a lawsuit so I cancelled. They said I'd get my money back in 3-7 biz days. But it's been a while and I still haven't got it. I tried to contact them but they haven't said anything since Nov 16.

I got the 3 pack of DeChokers from their website (2 for little kids and 1 for grown-ups) - one of the little kid DeChokers was messed up when I got it. I hit up the company in May, and on June 1st two different people (they emailed me and I still got it) said they'd send me a new one. But I still ain't got it and I tried hitting them up again but they ain't hit me back.

I saw this thing on a social media platform and I bought one on May 21. I tried to get in touch with the company multiple times because my package never arrived, but they didn't respond until June 16. My package is still missing. The post office confirmed they never received it and I'm awaiting resolution. I want my $50 refunded and for the advertisement to be removed from the platform.

I hit up Dechoker on 1/26 to return some stuff. They said to mail it back (I paid for the mailing), and I can see that they got it on February 1st. I hit them up three times, and called, to ask why I ain't got my money back yet, but they ain't saying nothing. Order #: *** I can give you the USPS tracking IDs, but this form ain't letting me send them with it.

I ordered a dechoker on 5/15 and got confirmation, but never received it. I emailed on 5/30 and again on 6/3, and finally got a response on 6/4, saying the package got lost in shipping and they'd send a new one promptly. I asked for tracking but received no reply. Still no product or shipping info by 6/15, so I requested a refund, yet received no response.

I bought 2 Dechokers from Dechoker, LLC on 03/5/2022 but I ain't got them yet. I messaged them on April 7th asking for my money back but they said it would take *** days to process. The service people keep sending me dumb emails saying they don't know what's going on. I called the customer service number but they're no help and I can't even talk to a boss. It's now 05/21/22 and I still ain't got my $87.90 back.

Got a dechoker from Dechoker, LLC but it was not the size I wanted and it was busted. I needed a child size 3-12 but they sent me an adult one. They said they'd send another one and they did, but it was also busted in the same place. I told them and they said they'd send another one, but I had to remind them it had to be a child size. They started saying I ordered an adult size but I didn't. Haven't heard from them since and I'm out fifty bucks.

I paid $49.95 to Dechoker, LLC on 05/24 but still haven't got my product yet. I contacted their customer service 8 days ago and they said they would ship it within 3-5 business days, but they haven't done it yet. Tonight, my 2 year old daughter choked on her dinner and I didn't have the tool to help her, even though I paid for it a month ago. (Thankfully, we were able to remove the steak with back blows and she's okay now.) I don't trust this company anymore and just want my money back. Tracking Number:

I bought a Dechoker thingy on May 21 and paid with PayPal. They sent me an email saying they got my order. I emailed them on July 2nd to see where my stuff was at and they said there was a problem with *** and they would send me another one. I emailed them again on August 11th and didn't hear back. I emailed them again on September 26th asking for my money back and still haven't heard anything. I called the customer service number and it sounds like it's just some dude's cell phone with a voicemail that says "customer service." I think this company is shady and I might have gotten ripped off.

I got the three pack from Dechoker, LLC a few months ago. I kept them in their packages 'cause I never had to use them. Then I hired some employees and pulled one out to show how it works. While I was using it, a part fell off and it stopped working. I put the part back on and it started working again, but then it fell off again. It seems like it's missing some parts that keep it together. I told them about the problem, and they said they'd send me a new three pack. Two months went by, and I didn't hear anything. Then I pulled out the other two and found out they have the same problem. I paid over 150 bucks for these three, and all I want is for them to either replace them with new ones that work or give me my money back.

I got the Dechoker set in April and it was supposed to come in May. But it didn't come and I saw that it was stuck since May 1st. I called, emailed, and messaged them on Facebook but no one answered until May 18th. Thomas F said my order was stuck and he could send a new one or fix the old one. I gave my order info to another rep but it's been 10 days and I haven't heard back or got the new order. I said I want a refund if they can't give me what I ordered.

I bought 2 Dechoker thingies on November 12. One for grown-ups and one for kids. But when I got the email, it said I got 2 kid ones. I called the customer service number, but nobody picked up, so I left a message. I also sent an email. Two people wrote back on November 16. One lady said it was too late to change the order, but I could return it later. The other person said they'd send me the right one and a label to send back the wrong one. But now it's later, and I still don't have the right one or the label. I called twice, emailed once, and even messaged them on Instagram. They only answered on Instagram, and all they said was they'd tell the "main office".

I sent back the Dechoker thingy in June , just like they told me to. But I still haven't gotten my money back. I talked to them in July and they said they'd ask the people I bought it from to give me my money back. But I bought it from Dechoker's website and they sent it to me and I sent it back to them. They said they gave me my money back on July 24, but I got a new credit card because someone stole my old one. So I never got the money. I told them to give me a check instead, but they keep saying they're trying to get the money from the people I bought it from. It's been 4 months now and I still don't have my $139.90. I tried to talk to the people I bought it from too, but they won't answer me. It's not fair to make me wait this long for my money.

I asked for a refund after my order was not shipped in a reasonable amount of time They claimed to have issued my refund but did not.