Decortex’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with purchases.
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Brand new Ford Ranger in for repairs
We bought a brand new Ford Ranger 2.2TDCI. It had only 700km on the clock when the exhaust started smoking badly then it switched off. We was on the way back to our factory on the 28th April. So we contacted Ford, they was efficient in sending out a tow truck, took it to the nearest ford dealership which was Constantia in Roodepoort. The service there was extremely terrible. We had no way of getting back to the company and with a load of materials, We asked them to help us by getting someone to drop us off but they insisted they can't because Midrand is too far. (Mind you this is at 4pm, 1 hour before they close) I contacted our sales rep from ford woodmead and he had to send a driver to collect us, we were back at 6pm. We sold our other bakkie when we took delivery off the Ranger and this is the only vehicle for our business. We have been requesting for a courtesy vehicle as we cannot do our deliveries or get materials without a bakkie. Ford you are ruining our business. How can we get such bad treatment, Its a brand new vehicle and already in for repairs. The service advisor named Kat says the vehicle will be in repairs indefinitely as it depends on the parts availability. What are we suppose to do in the meantime? Must we just pay and wait for who knows how long? We are only asking for a courtesy vehicle until our vehicle is fixed.
Is Decortex Legit?
Decortex earns a trustworthiness rating of 87%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Decortex. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Decortex.co.za has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Decortex.co.za appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- The website belonging to Decortex has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Decortex Reviews 0
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Overview of Decortex complaint handling
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Decortex Contacts
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Decortex phone numbers+27 083 962 5643+27 083 962 5643Click up if you have successfully reached Decortex by calling +27 083 962 5643 phone number 0 0 users reported that they have successfully reached Decortex by calling +27 083 962 5643 phone number Click down if you have unsuccessfully reached Decortex by calling +27 083 962 5643 phone number 0 0 users reported that they have UNsuccessfully reached Decortex by calling +27 083 962 5643 phone number+27 076 954 0026+27 076 954 0026Click up if you have successfully reached Decortex by calling +27 076 954 0026 phone number 0 0 users reported that they have successfully reached Decortex by calling +27 076 954 0026 phone number Click down if you have unsuccessfully reached Decortex by calling +27 076 954 0026 phone number 0 0 users reported that they have UNsuccessfully reached Decortex by calling +27 076 954 0026 phone number
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Decortex emailsenquiries@decortex.co.za100%Confidence score: 100%Support
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Decortex address6A Gallagher Ave, Midrand, 1685, South Africa
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Decortex social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Decortex contacts
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