DeMarini review: Warranty

So I purchased a CF4 bat for my 16 year old daughter at x-mas time where it sat for over 1 month before putting into play with her high school teams practice in February. After striking the ball in practice, she said she heard a very distinct "click" which was heard by several others. I examined the bat and found a chip in the surface of the bat and decided to send it in to have it examined. After 2 weeks I was told by Demarini that it was determined that there is nothing wrong and it would be sent back. After pressing "Nick" on the process and his expertise, I realized that the determination wast hat someone picked it up, looked at the chip, shook it and said "it's good". I asked if the could X ray it or ultrasound to check for structural defects and was told no. I brought up the point of newness and also the care of not using it a a batting cage. I think that after spending over $300.00 for a bat I could expect that they would at least fill the area to prevent it from spreading, which they also failed to do. My question was then "why" did the paint delaminate?, and if it is a manufacturing flaw, they should at least repair the surface which they refused to do. I am now stuck with an expensive piece of crap that Demarini refuses to stand behind. My kid has been playing since 7 years old and knows when soemthing doesn't feel right with any bat. Demarini is crap in my mind and a customer service nightmare.