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DHGate.com Contacts
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DHGate.com phone numbers+1 (213) 797-2133+1 (213) 797-2133Click up if you have successfully reached DHGate.com by calling +1 (213) 797-2133 phone number 0 0 users reported that they have successfully reached DHGate.com by calling +1 (213) 797-2133 phone number Click down if you have unsuccessfully reached DHGate.com by calling +1 (213) 797-2133 phone number 0 0 users reported that they have UNsuccessfully reached DHGate.com by calling +1 (213) 797-2133 phone numberUnited States+86 108 225 7676+86 108 225 7676Click up if you have successfully reached DHGate.com by calling +86 108 225 7676 phone number 0 0 users reported that they have successfully reached DHGate.com by calling +86 108 225 7676 phone number Click down if you have unsuccessfully reached DHGate.com by calling +86 108 225 7676 phone number 6 6 users reported that they have UNsuccessfully reached DHGate.com by calling +86 108 225 7676 phone numberChina
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DHGate.com emailszhouyanjun@dhgate.com100%Confidence score: 100%Supportcustomer-support@dhgate.com100%Confidence score: 100%Supportdhgate_cs2015@yahoo.com100%Confidence score: 100%Supportdhgt.youtub.001@gmail.com100%Confidence score: 100%Supportservice@dhgate.com92%Confidence score: 92%supportevidence@dhgate.com90%Confidence score: 90%
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DHGate.com address8F Building A, U-Center, â„–28 Chengfu Road, Haidian District, Beijing, 100083, China
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DHGate.com social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 18, 2024
How to contact DHGate.com customer service?
The phone numbers for DHGate.com are:
- United States: +1 (213) 797-2133
- China: +86 108 225 7676
The Email addresses for DHGate.com are:
- Support: zhouyanjun@dhgate.com
- Support: customer-support@dhgate.com
- Support: dhgate_cs2015@yahoo.com
- Support: dhgt.youtub.001@gmail.com
- support: service@dhgate.com
- evidence@dhgate.com
The address of DHGate.com's is 8F Building A, U-Center, â„–28 Chengfu Road, Haidian District, Beijing, 100083, China.
DHGate.com's website is www.dhgate.com
DHGate.com information: contacts, address, founders, CEO, services, and products
DHGate.com was founded in Diane Wang (CEO).
DHGate.com competes in Cross-border e-commerce industry.
DHGate.com offers a variety of services, such as B2B, trade, import and export.
To write a complaint about DHGate.com and get an answer from the officials of DHGate.com, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about DHGate.com can be filed via the specific DHGate.com complaint section.
DHGate.com is an online platform for wholesale products from China. The company is located in Beijing and Diane Wang is the founder and CEO.
Full address: 8F Building A, U-Center, â„–28 Chengfu Road, Haidian District, Beijing, China - 100083
You can contact DHGate at +1 213 797 2133 for the United States or +86 108 225 7676 for China
DHgate.com is owned by Diane Wang, a Chinese businesswoman who is the founder and CEO.
You should go to "My Orders" in your account.
If the order status is "Pending Delivery Confirmation", you will be able to click "Return and Refund".
You can start a dispute and get a refund for unreasonable charges.
You should check what is the status of your order as it has to be marked as ‘Refunded’.
The payment can take up to 15 days to arrive in your account.
If you haven’t received anything after this time, you should first contact your bank to find out refund information, then you can contact the seller for refund confirmation.
The shipping time depends on the item processing and preparation time, as well as on the shipping method. You can see the estimated shipping time when placing an order.
If you cancel your order before it is shipped, you will automatically receive a refund and no further action will be required.
If the order is shipped but you cannot trace it yet, you can start a “return and refund” dispute within 10 days after you received the tracking number.
If you cannot agree with the seller, you can ask DHgate to intervene and they will investigate the dispute.
If the item is shipped, you should first contact the seller for the information and terms. If you reject the parcel upon delivery, you will get the refund minus the shipping and returning fees.
DHGate has a good rating online and a good complaint resolution score on our platform. They care about their customers, so if you encounter issues, they will definitely assist.
Is ComplaintsBoard.com associated with DHGate.com?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with DHGate.com Customer Service. Initial DHGate.com complaints should be directed to their team directly. You can find contact details for DHGate.com above.
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