Diagnostic Laboratory Services’s earns a 1.0-star rating from 4 reviews, showing that the majority of patients are dissatisfied with diagnostic services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I jus got a bill from Diagnostic Lab Services, Inc
I jus got a bill from Diagnostic Lab Services, Inc. for sumthin that happened 2 years ago on 5/18! They say it's cuz the insurance company, *** Shield, was slow to bill. But I pay all my bills so I don't know which credit card it was charged to. They want me to pay the bill anyway, no apology or nothin! It's ridiculous! I'll pay it this time but I won't be goin back to them again!
I went to the doctor's office for a test and the person who took my blood was from DLS
I went to the doctor's office for a test and the person who took my blood was from DLS. They thought I was there for an HIV test, but I told them it was for a generic carrier test. They seemed confused even though they had the paperwork and testing kit that said "generic carrier testing." After they put the needle in my arm, they kept grabbing the testing kit and looked nervous. When they finished, they said the vial wasn't full and they weren't sure if the test would be accepted. Afterward, I had a big bruise on my arm that was sore and lasted for a month. I emailed the organization and someone called me to apologize. It seems like the person who took my blood was new and didn't have enough training or supervision.
Diagnostic Laboratory Services Complaints 2
I got some tests done at Diagnostic Laboratory Services, Inc
I got some tests done at Diagnostic Laboratory Services, Inc. on March 18, 2022, because my endocrinologist told me to. Then on April 23, 2022, I got a bill from them for $50.55. I tried to talk to the clinic and the lab to figure out why I had to pay, but they didn't help me at all. They just kept sending me bills every month. Then on October 13, 2022, some debt collector named *** got involved and asked for more info to collect the debt. I have to get these tests done every three months, and my insurance (*** and HMSA) is supposed to cover it, but it looks like I'm stuck with this problem.
I got a bill from Diagnostic Laboratory Service (DLS) but it's all messed up
I got a bill from Diagnostic Laboratory Service (DLS) but it's all messed up. The account ID keeps changing and the collection letter doesn't even tell me what I owe for. They don't even put the date of service or how much I owe for each visit. DLS gives me a different "Accession ID" for each visit but the collection letter just has one account number and a big total amount. When I pay, they don't even give me a statement of what I still owe. But when they send me to collections, they magically combine all my bills. And when I try to ask questions about it, they make me sign up for some fancy email account. It's all a big headache.
Is Diagnostic Laboratory Services Legit?
Diagnostic Laboratory Services earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Diagnostic Laboratory Services. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for dlslab.com can be seen as a positive aspect for Diagnostic Laboratory Services as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Diagnostic Laboratory Services's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Dlslab.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Dlslab.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Dlslab.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The dlslab.com may offer a niche product or service that is only of interest to a smaller audience.
- Diagnostic Laboratory Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Diagnostic Laboratory Services
At dlslab.com, the team of experienced professionals utilizes state-of-the-art technology and advanced techniques to deliver reliable results in a timely manner. Whether you need routine blood work, genetic testing, or specialized diagnostics, this company has the expertise and resources to meet your needs.
One of the key strengths of dlslab.com is its focus on customer service. From the moment you contact the company, you will be treated with respect and professionalism. The staff is knowledgeable, friendly, and always willing to go the extra mile to ensure your satisfaction.
Another advantage of working with dlslab.com is the company's commitment to innovation. The team is constantly exploring new technologies and techniques to improve the accuracy and efficiency of their testing services. This dedication to staying at the forefront of the industry ensures that dlslab.com remains a leader in the field of laboratory diagnostics.
Overall, if you are looking for a reliable, efficient, and customer-focused provider of laboratory testing services, look no further than dlslab.com. With a proven track record of excellence and a commitment to innovation, this company is the ideal partner for all your diagnostic needs.
Overview of Diagnostic Laboratory Services complaint handling
-
Diagnostic Laboratory Services Contacts
-
Diagnostic Laboratory Services phone numbers+1 (808) 589-5100+1 (808) 589-5100Click up if you have successfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5100 phone number 0 0 users reported that they have successfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5100 phone number Click down if you have unsuccessfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5100 phone number 0 0 users reported that they have UNsuccessfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5100 phone number+1 (808) 589-5262+1 (808) 589-5262Click up if you have successfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5262 phone number 0 0 users reported that they have successfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5262 phone number Click down if you have unsuccessfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5262 phone number 0 0 users reported that they have UNsuccessfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5262 phone numberSales Rep+1 (808) 589-5261+1 (808) 589-5261Click up if you have successfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5261 phone number 0 0 users reported that they have successfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5261 phone number Click down if you have unsuccessfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5261 phone number 0 0 users reported that they have UNsuccessfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5261 phone numberSales Rep+1 (808) 589-5175+1 (808) 589-5175Click up if you have successfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5175 phone number 0 0 users reported that they have successfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5175 phone number Click down if you have unsuccessfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5175 phone number 0 0 users reported that they have UNsuccessfully reached Diagnostic Laboratory Services by calling +1 (808) 589-5175 phone numberSales Rep
-
Diagnostic Laboratory Services emailsmbankowski@dlslab.com86%Confidence score: 86%ldavis@dlslab.com84%Confidence score: 84%
-
Diagnostic Laboratory Services address99-859 Iwaiwa St, Aiea, Hawaii, 96701-3267, United States
-
Diagnostic Laboratory Services social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Diagnostic Laboratory Services contacts
Genex Diagnostics
3 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!