Diamond Doctor
Reviews and Complaints

At Diamond Doctor ring sizing and quality was severely neglected. I was a victim when I visited the company looking for an engagement ring a few months back. Instead of getting what I expected, what I got surprised me. The ring size did not match my finger size! I had to look for another supplier for diamond rings and other pieces of jewelry. At that point, I realized that the Diamond Doctor owner is selling expensive diamonds of the worst quality. Even after I received a product that did not match my expectations, I lodged complaint with the customer service department, and nothing happened. The company has poor customer service that cannot solve anything. Their company should not be trusted by anyone for diamonds. Like me, the company has disappointed many other buyers after they failed to get the products they wanted. Furthermore, if you cannot find a supplier that meets your expectations, you had better move on to a different supplier. When we visited Diamond Doctor, we had no idea what was waiting in store for us after such a shoddy experience with the first point of contact to begin with. In addition to poor ring sizing, they have scammed hundreds with intentionally overgraded diamonds. I would not recommend the company to a friend or any other person that wishes to purchase jewelry. Don’t recommend it for a loved one because they will regret the products and services offered. Instead of visiting the company, get your products from a reliable supplier but not from Diamond Doctor.

Diamond Doctor is the worst in the retail jewelry business around. Stands apart? It's the polar opposite of what a business should be run like. Diamond Doctor runs on scams and cuts corners at every possible moment to cheat their customers and begin burning a hole in their pockets, not really caring about the outcome. They claim to have the best diamonds from across the world using international mining reserves but they must be getting the last cuts that are usually thrown away so they can save money or something, that or they want to capitalize on their efforts in any way they see fit. Diamond Doctor has bad quality products full stop, they sell apparently GIA Certified diamonds and jewelry to customers yet there have been multiple cases where diamond downgrading has been found in the store. They're runing their own name this way and it's not ever going to benefit future customers, clients or partners in wanting to do business with them. Dallas Cowboys? They'd be the first to go. And their customer service? Absolutely appalling, I have never seen such bad customer service in all my years of buying jewelry within Texas and other states I've visited. Don't even bother to look them up, Diamond Doctor are the worst business to go to for diamonds and I've truly had a diamond doctor scam experience - they're a fraudulent company. Never go there.