Menu
For Business Write a review File a complaint
DirectBuy

DirectBuy review: fraud/scam

C
Author of the review
9:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I, apparently along with other unsuspecting people have been taken for a scam by direct buy auto. I paid $1900 for my warranty for my 2002 Mercedes. I have had no problems with my car and even took it in last week for Service A oil change. Three days later the one year old battery was dead and I had seepage coming from the left front of my car. I had it towed to the Mercedes dealership 50 miles from here. I always use this dealership for my car. The dealership found several things wrong and Direct Buy Auto Warranty claimed that all issues were pre-existing and not covered, even though the book states that the particular items are covered. I feel sick to my stomach. I want to be involved in any way possible taking this company to the cleaners. Luckily, I charged the $1900 on my charge card and I can do a complaint with them for unsatisfactory product or purchase and recoup some.

0 comments
Add a comment

More DirectBuy reviews & complaints

DirectBuy - class action lawsuit info 80
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DirectBuy - 30-day trial membership 19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DirectBuy - awful everything 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DirectBuy - total scam! 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DirectBuy - deception and false advertisement 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DirectBuy - clear scam 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DirectBuy - cabinets 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DirectBuy - contract scam 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. DirectBuy Contacts

  2. DirectBuy phone numbers
    +1 (855) 871-7788
    +1 (855) 871-7788
    Click up if you have successfully reached DirectBuy by calling +1 (855) 871-7788 phone number 0 0 users reported that they have successfully reached DirectBuy by calling +1 (855) 871-7788 phone number Click down if you have unsuccessfully reached DirectBuy by calling +1 (855) 871-7788 phone number 0 0 users reported that they have UNsuccessfully reached DirectBuy by calling +1 (855) 871-7788 phone number
    Members
    +1 (844) 398-2713
    +1 (844) 398-2713
    Click up if you have successfully reached DirectBuy by calling +1 (844) 398-2713 phone number 0 0 users reported that they have successfully reached DirectBuy by calling +1 (844) 398-2713 phone number Click down if you have unsuccessfully reached DirectBuy by calling +1 (844) 398-2713 phone number 0 0 users reported that they have UNsuccessfully reached DirectBuy by calling +1 (844) 398-2713 phone number
    Non-members
  3. DirectBuy emails
  4. DirectBuy address
    8450 Broadway, Merrillville, Indiana, 46410-6221, United States
  5. DirectBuy social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024