Dollar Tree
Customer Service: Phone, Email, Contacts

Dollar Tree is an American chain of discount stores. It is located in the US and Canada.

You can contact Dollar Tree by phone at +1 877 530 8733.

Dollar Tree is headquartered at 500 Volvo Pkwy, Chesapeake, Kansas, United States - 23320-1604.

Yes, you can shop for Dollar Tree online on their website.

It will automatically disappear within 3 business days. If the transaction is still on your card, you have to fill out and submit a customer help form

Dollar Tree does not charge additional fees. You will have to contact your card provider for clarification.

You can check your balance by calling the number on the back of your card or at any register of Dollar Tree stores.

For in-store purchased cards, you have to fill out a customer help form to submit your concerns. For online purchased gift cards, you should contact customer support at 1-877-530-TREE (8733).

You should email your contact information and a copy of your receipt to the Dollar Tree tax department at ddirect@dollartree.com or fax it to 757-321-5245.

Yes, Dollar Tree accepts coupons in their store but not yet online.

You should fill out a customer help form on their website.

Dollar Tree does not offer refunds and most items are a final sale. However, you can exchange unopened items if you have the original receipt. Items bought online cannot be returned or exchanged. If there is anything missing from your order, you can contact customer support at 1-877-530-8733.

Some items online are available to purchase in less-than-full-case quantities so you can pick the desired quantity.

Dollar Tree accepts American Express, Visa, MasterCard, Discover, PayPal, PayPal Credit, and electronic checks.

Dollar Tree does not sell wholesale or offer merchandise discounts since their products are available at favorable prices.

You can get free shipping if you choose to deliver it to one of the Dollar Tree stores for a pick-up. You can also choose to have your order shipped directly to your home via UPS Ground.

Dollar Tree only ships to the contiguous 48 United States, Hawaii, Puerto Rico, and the U.S. Virgin Islands.

If you choose to ship your order to a Dollar Tree store, shipping would take 4-6 business days. If you choose delivery by UPS Ground, delivery usually takes 4-5 business days after the order is processed. Expedited shipping via UPS is also available for faster delivery between 2-3 business days.

A handling fee is applied to the processing, packing, and shipping of individual units of a product. The maximum handling fee is $5.00 per order. If you purchase items by the case, there are no handling fees.

For any order mistakes, you have to submit a Customer Help Form on their website 

You have to submit a customer help form to replace items on their website

If you have not received your order, you have to contact customer order support at 1-877-530-TREE (8733) so they can investigate the case.

Dollar Tree customers mainly complain about rude staff, dirty stores, poor customer service, and poor item quality. The company has low scores on many platforms and has only resolved a few complaints on our website. We suggest careful consideration before using Dollar Tree.